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Win32/Zbot.A & VBS/Generic & SHeur3.AQRA


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#1 TaylorUK

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Posted 06 October 2010 - 06:38 AM

Hello

AVG was going manic when I turned on the PC this morning, and after some research ive determined that ive somehow got the following virus/viruses Win32/Zbot.A & VBS/Generic & SHeur3.AQRA.

Could anybody possibly help me get rid of them?

Many thanks

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#2 quietman7

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Posted 06 October 2010 - 08:35 AM

I'm afraid I have very bad news.

Win32/Zbot.A is the name used by AVG for Win32/Ramnit.A, a file infector with IRCBot functionality which infects .exe, and .HTML/HTM files, and opens a back door that compromises your computer. Using this backdoor, a remote attacker can access and instruct the infected computer to download and execute more malicious files. The infected .HTML or .HTM files may be detected as Virus:VBS/Ramnit.A. Win32/Ramnit.A!dll is a related file infector often seen with this infection. It too has IRCBot functionality which infects .exe, .dll and .HTML/HTM files and opens a back door that compromises your computer. This component is injected into the default web browser by Worm:Win32/Ramnit.A which is dropped by a Ramnit infected executable file.

-- Note: As with most malware infections, the threat name may be different depending on the anti-virus or anti-malware program which detected it. Each security vendor uses their own naming conventions to identify various types of malware.With this particular infection the safest solution and only sure way to remove it effectively is to reformat and reinstall the OS.

Why? The malware injects code in legitimate files similar to the Virut virus and in many cases the infected files (which could number in the thousands) cannot be disinfected properly by your anti-virus. When disinfection is attempted, the files often become corrupted and the system may become unstable or irreparable. The longer Ramnit.A remains on a computer, the more files it infects and corrupts so the degree of damage can vary.

Ramnit is commonly spread via a flash drive (usb, pen, thumb, jump) infection where it copies Worm:Win32/Ramnit.A with a random file name. The infection is often contracted by visiting remote, crack and keygen sites. These type of sites are infested with a smörgåsbord of malware and a major source of system infection.

In my opinion, Ramnit.A is not effectively disinfectable, so your best option is to perform a full reformat as there is no guarantee this infection can be completely removed. In most instances it may have caused so much damage to your system files that it cannot be completely cleaned or repaired. Further, your machine has likely been compromised by the backdoor Trojan and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume the computer is secure even if your anti-virus reports that the malware appears to have been removed.

Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS. Please read:

Whenever a system has been compromised by a backdoor payload, it is impossible to know if or how much the backdoor has been used to affect your system...There are only a few ways to return a compromised system to a confident security configuration. These include:
• Reimaging the system
• Restoring the entire system using a full system backup from before the backdoor infection
• Reformatting and reinstalling the system

Backdoors and What They Mean to You

This is what Jesper M. Johansson at Microsoft TechNet has to say: Help: I Got Hacked. Now What Do I Do?.

The only way to clean a compromised system is to flatten and rebuild. That’s right. If you have a system that has been completely compromised, the only thing you can do is to flatten the system (reformat the system disk) and rebuild it from scratch (reinstall Windows and your applications).


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#3 TaylorUK

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Posted 06 October 2010 - 09:34 AM

I'm afraid I have very bad news.

Win32/Zbot.A is the name used by AVG for Win32/Ramnit.A, a file infector with IRCBot functionality which infects .exe, and .HTML/HTM files, and opens a back door that compromises your computer. Using this backdoor, a remote attacker can access and instruct the infected computer to download and execute more malicious files. The infected .HTML or .HTM files may be detected as Virus:VBS/Ramnit.A. Win32/Ramnit.A!dll is a related file infector often seen with this infection. It too has IRCBot functionality which infects .exe, .dll and .HTML/HTM files and opens a back door that compromises your computer. This component is injected into the default web browser by Worm:Win32/Ramnit.A which is dropped by a Ramnit infected executable file.

-- Note: As with most malware infections, the threat name may be different depending on the anti-virus or anti-malware program which detected it. Each security vendor uses their own naming conventions to identify various types of malware.

With this particular infection the safest solution and only sure way to remove it effectively is to reformat and reinstall the OS.

Why? The malware injects code in legitimate files similar to the Virut virus and in many cases the infected files (which could number in the thousands) cannot be disinfected properly by your anti-virus. When disinfection is attempted, the files often become corrupted and the system may become unstable or irreparable. The longer Ramnit.A remains on a computer, the more files it infects and corrupts so the degree of damage can vary.

Ramnit is commonly spread via a flash drive (usb, pen, thumb, jump) infection where it copies Worm:Win32/Ramnit.A with a random file name. The infection is often contracted by visiting remote, crack and keygen sites. These type of sites are infested with a smörgåsbord of malware and a major source of system infection.

In my opinion, Ramnit.A is not effectively disinfectable, so your best option is to perform a full reformat as there is no guarantee this infection can be completely removed. In most instances it may have caused so much damage to your system files that it cannot be completely cleaned or repaired. Further, your machine has likely been compromised by the backdoor Trojan and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume the computer is secure even if your anti-virus reports that the malware appears to have been removed.

Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS. Please read:

Whenever a system has been compromised by a backdoor payload, it is impossible to know if or how much the backdoor has been used to affect your system...There are only a few ways to return a compromised system to a confident security configuration. These include:
• Reimaging the system
• Restoring the entire system using a full system backup from before the backdoor infection
• Reformatting and reinstalling the system

Backdoors and What They Mean to You

This is what Jesper M. Johansson at Microsoft TechNet has to say: Help: I Got Hacked. Now What Do I Do?.

The only way to clean a compromised system is to flatten and rebuild. That’s right. If you have a system that has been completely compromised, the only thing you can do is to flatten the system (reformat the system disk) and rebuild it from scratch (reinstall Windows and your applications).

Hi and thanks for your help.

So I am presuming its near impossible to determine (for your average user) whether your computer has been completely compromised? I have run three pieces of software (MalwareBytes, HitmanPro and AVG) since the problems this morning, and after a few rescans it would APPEAR that the problem has been resolved. I dont really want to completely wipe my computer, so is it advisable to now continue as normal, and if I notice any further signs of the aforementioned problem, to then consider a format?

#4 quietman7

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Posted 06 October 2010 - 09:54 AM

Your decision as to what action to take should be made by reading and asking yourself the questions presented in the "When should I re-format?" and "Help: I Got Hacked. Now What Do I Do?" links I previously provided. As I already said, in some instances an infection may have caused so much damage to your system that it cannot be successfully cleaned, repaired or trusted and the malware may leave so many remnants behind that security tools cannot find them. Security vendors that claim to be able to remove rootkits and file infectors cannot guarantee that all traces of it will be removed. Wiping your drive, reformatting, and performing a clean install of the OS or doing a factory restore with a vendor-specific Recovery Disk or Recovery Partition removes everything and is the safest action but I cannot make that decision for you.
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