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Rundll Error for MWSBAR.DLL on Startup


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#1 RonVX

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Posted 06 October 2010 - 04:33 AM

Hi, I'm looking for some help with the MyWebSearch error box on startup.

My wife installed the tool to add cute little faces to her emails. This resulted in a slow computer. I've spent many hours removing the MyWebSearch program and registry entries.

I thought that I had removed all the MyWebSearch and FunWeb entries, But I have obviously missed something. As no matter how many times I remove the MWSBAR from startup, (via the System Configuration Utility & also from within the registry). It comes right back on the next boot. Actually, If I refresh (F5) the registry (HKLM/Software/Microsoft/Windows/CurrentVersion/Run) it immediately reappears after being deleted.

It's like there is an invisible program running in the background that is constantly making sure the MWSBAR is never deleted.

I've also tried CC Cleaner, Autoruns and Spybot Search & Destroy. Nothing has worked permanently. The only success I've had, was running in Safemode.

Now her PC is not the dog it was, however, I'd like to get rid of this annoying issue.

BTW... My AV is AGV.

Thanks in advance.

Edited by Budapest, 07 October 2010 - 11:00 PM.
Moved from XP ~BP


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#2 ectech1

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Posted 06 October 2010 - 07:01 AM

Create a topic here.

#3 cryptodan

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Posted 06 October 2010 - 07:49 AM

Perform the following tasks and post the logs of each if you can.

Malwarebytes Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1
Download Link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


SUPERAntiSpyware:

Please download and scan with SUPERAntiSpyware Free

  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.

Instructions:

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.


Lets see if that will get rid of it.

#4 RonVX

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Posted 07 October 2010 - 09:53 AM

Sorry for posting in the wrong forum... plz mov as appropriate. Thx

I only had time to run the Anti-malware program. Here is the Malwarebytes log. Can I assume that it's fixed or do I need to run the other program also? The PC is booting up fine now. :thumbsup: :flowers: :trumpet:

Thanks for your help...

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4764

Windows 5.1.2600 Service Pack 3
Internet Explorer 6.0.2900.5512

10/7/2010 7:37:04 AM
mbam-log-2010-10-07 (07-37-04).txt

Scan type: Full scan (C:\|D:\|E:\|)
Objects scanned: 165696
Time elapsed: 44 minute(s), 14 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00a6faf1-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\my web search bar (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Program Files\MSN Messenger\msimg32.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MSN Messenger\riched20.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.
D:\Downloads\MyFunCardsSetup2.3.50.19.ZUfox000.exe (Adware.MyWebSearch) -> Quarantined and deleted successfully.

#5 cryptodan

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Posted 07 October 2010 - 10:33 AM

Hows the PC running now?

#6 RonVX

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Posted 07 October 2010 - 03:09 PM

Yes, It's working fine.
thanks much :thumbsup:

#7 cryptodan

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Posted 07 October 2010 - 03:13 PM

Happy bleeping.

You may also want to download and install and run Super Anti-Spyware.

Edited by cryptodan, 07 October 2010 - 03:13 PM.


#8 RonVX

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Posted 08 October 2010 - 12:09 AM

It's back................... :thumbsup:
Here's the newest Malwarebytes Log... I'll Run the Super antispyware and post the results.
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4764

Windows 5.1.2600 Service Pack 3
Internet Explorer 6.0.2900.5512

10/7/2010 10:05:32 PM
mbam-log-2010-10-07 (22-05-32).txt

Scan type: Full scan (C:\|D:\|E:\|)
Objects scanned: 165937
Time elapsed: 51 minute(s), 39 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\my web search bar (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

#9 RonVX

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Posted 08 October 2010 - 09:32 AM

Here is the SuperAntiSpyware Log...

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 10/08/2010 at 00:07 AM

Application Version : 4.44.1000

Core Rules Database Version : 5653
Trace Rules Database Version: 3465

Scan type : Complete Scan
Total Scan Time : 01:52:12

Memory items scanned : 218
Memory threats detected : 0
Registry items scanned : 4860
Registry threats detected : 1
File items scanned : 35494
File threats detected : 40

Adware.MyWebSearch/FunWebProducts
HKLM\Software\Microsoft\Windows\CurrentVersion\Run#My Web Search Bar [ rundll32 C:\PROGRA~1\MYWEBS~1\bar\1.bin\MWSBAR.DLL,S ]

Adware.Tracking Cookie
msnbcmedia.msn.com [ C:\Documents and Settings\D.Mapelle\Application Data\Macromedia\Flash Player\#SharedObjects\7EBAXCN8 ]
.bestspywarescanner.net [ C:\Documents and Settings\D.Mapelle\Application Data\Mozilla\Firefox\Profiles\9sxxqid8.default\cookies.sqlite ]
.bestspywarescanner.net [ C:\Documents and Settings\D.Mapelle\Application Data\Mozilla\Firefox\Profiles\9sxxqid8.default\cookies.sqlite ]
.bestspywarescanner.net [ C:\Documents and Settings\D.Mapelle\Application Data\Mozilla\Firefox\Profiles\9sxxqid8.default\cookies.sqlite ]
.bestspywarescanner.net [ C:\Documents and Settings\D.Mapelle\Application Data\Mozilla\Firefox\Profiles\9sxxqid8.default\cookies.sqlite ]
.bestspywarescanner.net [ C:\Documents and Settings\D.Mapelle\Application Data\Mozilla\Firefox\Profiles\9sxxqid8.default\cookies.sqlite ]
.insightexpressai.com [ C:\Documents and Settings\LocalService\Application Data\Mozilla\Firefox\Profiles\6tebbzhg.default\cookies.txt ]
.insightexpressai.com [ C:\Documents and Settings\LocalService\Application Data\Mozilla\Firefox\Profiles\6tebbzhg.default\cookies.txt ]
.insightexpressai.com [ C:\Documents and Settings\LocalService\Application Data\Mozilla\Firefox\Profiles\6tebbzhg.default\cookies.txt ]
.insightexpressai.com [ C:\Documents and Settings\LocalService\Application Data\Mozilla\Firefox\Profiles\6tebbzhg.default\cookies.txt ]
.insightexpressai.com [ C:\Documents and Settings\LocalService\Application Data\Mozilla\Firefox\Profiles\6tebbzhg.default\cookies.txt ]
.insightexpressai.com [ C:\Documents and Settings\LocalService\Application Data\Mozilla\Firefox\Profiles\6tebbzhg.default\cookies.txt ]
.insightexpressai.com [ C:\Documents and Settings\LocalService\Application Data\Mozilla\Firefox\Profiles\6tebbzhg.default\cookies.txt ]
.insightexpressai.com [ C:\Documents and Settings\LocalService\Application Data\Mozilla\Firefox\Profiles\6tebbzhg.default\cookies.txt ]
.insightexpressai.com [ C:\Documents and Settings\LocalService\Application Data\Mozilla\Firefox\Profiles\6tebbzhg.default\cookies.txt ]
.insightexpressai.com [ C:\Documents and Settings\LocalService\Application Data\Mozilla\Firefox\Profiles\6tebbzhg.default\cookies.txt ]
.ads.pointroll.com [ C:\Documents and Settings\LocalService\Application Data\Mozilla\Firefox\Profiles\6tebbzhg.default\cookies.txt ]
.ads.pointroll.com [ C:\Documents and Settings\LocalService\Application Data\Mozilla\Firefox\Profiles\6tebbzhg.default\cookies.txt ]
.ads.pointroll.com [ C:\Documents and Settings\LocalService\Application Data\Mozilla\Firefox\Profiles\6tebbzhg.default\cookies.txt ]
.ads.pointroll.com [ C:\Documents and Settings\LocalService\Application Data\Mozilla\Firefox\Profiles\6tebbzhg.default\cookies.txt ]
.ads.pointroll.com [ C:\Documents and Settings\LocalService\Application Data\Mozilla\Firefox\Profiles\6tebbzhg.default\cookies.txt ]
.ads.pointroll.com [ C:\Documents and Settings\LocalService\Application Data\Mozilla\Firefox\Profiles\6tebbzhg.default\cookies.txt ]
.ads.pointroll.com [ C:\Documents and Settings\LocalService\Application Data\Mozilla\Firefox\Profiles\6tebbzhg.default\cookies.txt ]
.ads.pointroll.com [ C:\Documents and Settings\LocalService\Application Data\Mozilla\Firefox\Profiles\6tebbzhg.default\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\LocalService\Application Data\Mozilla\Firefox\Profiles\6tebbzhg.default\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\LocalService\Application Data\Mozilla\Firefox\Profiles\6tebbzhg.default\cookies.txt ]
.adopt.specificclick.net [ C:\Documents and Settings\LocalService\Application Data\Mozilla\Firefox\Profiles\6tebbzhg.default\cookies.txt ]
.adopt.specificclick.net [ C:\Documents and Settings\LocalService\Application Data\Mozilla\Firefox\Profiles\6tebbzhg.default\cookies.txt ]
.adopt.specificclick.net [ C:\Documents and Settings\LocalService\Application Data\Mozilla\Firefox\Profiles\6tebbzhg.default\cookies.txt ]
.adopt.specificclick.net [ C:\Documents and Settings\LocalService\Application Data\Mozilla\Firefox\Profiles\6tebbzhg.default\cookies.txt ]
.adopt.specificclick.net [ C:\Documents and Settings\LocalService\Application Data\Mozilla\Firefox\Profiles\6tebbzhg.default\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\LocalService\Application Data\Mozilla\Firefox\Profiles\6tebbzhg.default\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\LocalService\Application Data\Mozilla\Firefox\Profiles\6tebbzhg.default\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\LocalService\Application Data\Mozilla\Firefox\Profiles\6tebbzhg.default\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\LocalService\Application Data\Mozilla\Firefox\Profiles\6tebbzhg.default\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\LocalService\Application Data\Mozilla\Firefox\Profiles\6tebbzhg.default\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\LocalService\Application Data\Mozilla\Firefox\Profiles\6tebbzhg.default\cookies.txt ]
.collective-media.net [ C:\Documents and Settings\LocalService\Application Data\Mozilla\Firefox\Profiles\6tebbzhg.default\cookies.txt ]
.collective-media.net [ C:\Documents and Settings\LocalService\Application Data\Mozilla\Firefox\Profiles\6tebbzhg.default\cookies.txt ]
.apmebf.com [ C:\Documents and Settings\LocalService\Application Data\Mozilla\Firefox\Profiles\6tebbzhg.default\cookies.txt ]

#10 cryptodan

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Posted 08 October 2010 - 09:39 AM

rerun the scans again, and see if it reappears It seems to me that the files that it detected are remnants of the MyWebSearch Annoyanceware.

#11 RonVX

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Posted 08 October 2010 - 10:58 PM

As Requested... The MalwareBytes Log...
I'll follow up on the next post with the SuperAntiSpyware Log.
I rebooted the system 3 times since running the SuperAntiSpyware and the Rundll error is not popping up on system start, However, as you can see, the MyWebSearch is still inserting itself in to the HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run. The question is, where is this thing coming from/hiding?

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4783

Windows 5.1.2600 Service Pack 3
Internet Explorer 6.0.2900.5512

10/8/2010 8:49:37 PM
mbam-log-2010-10-08 (20-49-37).txt

Scan type: Full scan (C:\|D:\|E:\|)
Objects scanned: 166597
Time elapsed: 49 minute(s), 30 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\my web search bar (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#12 RonVX

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Posted 09 October 2010 - 01:19 AM

And Here is the SuperAntiSpyware Log I ran from safe mode...


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 10/08/2010 at 11:10 PM

Application Version : 4.44.1000

Core Rules Database Version : 5661
Trace Rules Database Version: 3473

Scan type : Complete Scan
Total Scan Time : 01:54:02

Memory items scanned : 214
Memory threats detected : 0
Registry items scanned : 4867
Registry threats detected : 0
File items scanned : 35903
File threats detected : 0

#13 RonVX

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Posted 09 October 2010 - 01:45 AM

K... Rebooted the PC twice and no Rundll Error box at startup like I was getting before... However when I checked the registry this entry is still there under HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run... My Web Search Bar REG_SZ rundll32 C:\PROGRA~1\MYWEBS~1\bar\1.bin\MWSBAR.DLL,S .

And as before, if I delete the entry and press F5 the My Web Search Bar entry is restored. :thumbsup:

Whats the next step to kill this #$&% thing? :flowers:

PS. How can an registry entry under 'Run' not create an error at start up. I ran Msconfig and the MWSbar is checked to run at start up. I'm confused.

#14 cryptodan

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Posted 09 October 2010 - 05:02 AM

Download ERUNT and perform a backup of the registry then go to start then run type in regedit and navigate to: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ and delete the manually.

#15 RonVX

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Posted 09 October 2010 - 04:17 PM

Ran ERUNT as directed... Now it doesn't restore the "My Web Search Bar REG_SZ rundll32 C:\PROGRA~1\MYWEBS~1\bar\1.bin\MWSBAR.DLL,S" under HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run when I press F5 (Refresh). Might It be a bit premature to assume it's gone for good, or is it OK to start doing back flips now? :thumbsup:

I'll try a few reboots and check the registry again. I'll report back the results.

Thanks Much!




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