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Rootkit Problem? Windows 7


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#1 dtbmw

dtbmw

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Posted 05 October 2010 - 11:04 PM

Since last week I've been regularly losing the connection to my router, both on my LAN & Wireless interfaces, but still connecting to the local computers on my network. Yesterday, my email client no longer synchronizes with with one of my IMAP accounts and considers it as being offline and inaccessible. What's weird is that my 3 other IMAP accounts, on the same server, don't exhibit any problems whatsoever. I have run various virus / malware scanners without success. I suspect that it is a rootkit problem but I can't identify it specifically.

Any help is greatly appreciated.

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#2 Blade

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Posted 14 October 2010 - 03:29 AM

Hello dtbmw.

Sorry for the delay.

Let's see what we're dealing with here.

I have run various virus / malware scanners without success.

Could I have a list of those you have tried?

***************************************************

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO, then use the following settings for a more complete scan.
  • In the right panel, you will see several boxes that have been checked. Uncheck the following ...
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish.
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.log" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop, and copy/paste its contents in your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try unchecking the Devices box in addition to the others previously requested. Also, try running GMER in Safe Mode.
**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries


~Blade


In your next reply, please include the following:
GMER log
Answer to the above question

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