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Help with removal


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#1 Help with Removal

Help with Removal

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Posted 05 October 2010 - 08:04 PM

To all:

I have come to this site in the past looking for help, and I am stumped on this one. I have tried everything I have used in the past, including malwarebytes in safe mode.

I have attached the HIJACK this log. BTW - the browser redirects websites.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 7:33:42 PM, on 10/5/2010

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\AVG\AVG9\avgwdsvc.exe

C:\WINDOWS\System32\CTsvcCDA.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\LogMeIn\x86\RaMaint.exe

C:\Program Files\LogMeIn\x86\LogMeIn.exe

C:\Program Files\AVG\AVG9\avgam.exe

C:\Program Files\AVG\AVG9\avgnsx.exe

C:\Program Files\LogMeIn\x86\LMIGuardian.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files\Microsoft SQLServer\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\WINDOWS\System32\MsPMSPSv.exe

C:\WINDOWS\system32\SearchIndexer.exe

C:\Program Files\AVG\AVG9\avgcsrvx.exe

C:\Program Files\AVG\AVG9\avgchsvx.exe

C:\Program Files\AVG\AVG9\avgrsx.exe

C:\Program Files\AVG\AVG9\avgcsrvx.exe

C:\Program Files\AVG\AVG9\avgcsrvx.exe

C:\WINDOWS\system32\wuauclt.exe

C:\WINDOWS\system32\wuauclt.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\LogMeIn\x86\LogMeIn.exe

C:\Program Files\LogMeIn\x86\LMIGuardian.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\WINDOWS\System32\DSentry.exe

C:\Program Files\Dell\Media Experience\PCMService.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\LogMeIn\x86\LogMeInSystray.exe

C:\PROGRA~1\AVG\AVG9\avgtray.exe

C:\WINDOWS\system32\ctfmon.exe

C:\ProgramFiles\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\LogMeIn\x86\LMIGuardian.exe

C:\Program Files\McAfee SecurityScan\2.0.181\SSScheduler.exe

C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe

C:\WINDOWS\system32\taskmgr.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\WINDOWS\system32\SearchProtocolHost.exe

R1 - HKCU\Software\Microsoft\InternetExplorer\Main,Default_Page_URL = http://www.dell4me.com/myway

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,StartPage = http://wgrz.com/

R1 - HKLM\Software\Microsoft\InternetExplorer\Main,Default_Page_URL = http://www.yahoo.com/

R1 - HKLM\Software\Microsoft\InternetExplorer\Main,Default_Search_URL =http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchBar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchPage =http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,StartPage = http://www.yahoo.com/

R0 - HKLM\Software\Microsoft\InternetExplorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\InternetExplorer\Search,CustomizeSearch =

F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670}- (no file)

O2 - BHO: Adobe PDF Reader Link Helper -{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter -{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll

O2 - BHO: DriveLetterAccess -{5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll

O2 - BHO: Google Toolbar Helper -{AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\GoogleToolbar\GoogleToolbar_32.dll

O2 - BHO: Google Toolbar Notifier BHO -{AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\ProgramFiles\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll

O2 - BHO: Java™ Plug-In 2 SSV Helper -{DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\ProgramFiles\Java\jre6\bin\jp2ssv.dll

O2 - BHO: (no name) - {E6F3C4F4-E9B0-46DA-A575-28E4DE10097C}- (no file)

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C}- C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O3 - Toolbar: Google Toolbar -{2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\GoogleToolbar\GoogleToolbar_32.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXEC:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [StorageGuard] "C:\ProgramFiles\Common Files\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe

O4 - HKLM\..\Run: [PCMService] "C:\ProgramFiles\Dell\Media Experience\PCMService.exe"

O4 - HKLM\..\Run: [diagent] "C:\ProgramFiles\Creative\SBLive\Diagnostics\diagent.exe" startup

O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe/logon

O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\ProgramFiles\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [LogMeIn GUI] "C:\ProgramFiles\LogMeIn\x86\LogMeInSystray.exe"

O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe

O4 - HKCU\..\Run: [ctfmon.exe]C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [swg] "C:\ProgramFiles\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

O4 -HKUS\S-1-5-21-1352806764-3309335860-3033195939-1157\..\Run: [Sonic RecordNow!] (User '?')

O4 -HKUS\S-1-5-21-1352806764-3309335860-3033195939-1157\..\Run: [ctfmon.exe]C:\WINDOWS\system32\ctfmon.exe (User '?')

O4 -HKUS\S-1-5-21-1352806764-3309335860-3033195939-1159\..\Run: [Sonic RecordNow!] (User '?')

O4 - HKUS\S-1-5-21-1352806764-3309335860-3033195939-1163\..\Run:[Sonic RecordNow!] (User '?')

O4 -HKUS\S-1-5-21-1352806764-3309335860-3033195939-1168\..\Run: [Sonic RecordNow!] (User '?')

O4 -HKUS\S-1-5-21-1352806764-3309335860-3033195939-1169\..\Run: [Sonic RecordNow!] (User '?')

O4 -HKUS\S-1-5-21-1352806764-3309335860-3033195939-1173\..\Run: [Sonic RecordNow!] (User '?')

O4 -HKUS\S-1-5-21-1352806764-3309335860-3033195939-1176\..\Run: [Sonic RecordNow!] (User '?')

O4 -HKUS\S-1-5-21-1352806764-3309335860-3033195939-1178\..\Run: [Sonic RecordNow!] (User '?')

O4 -HKUS\S-1-5-21-1352806764-3309335860-3033195939-1180\..\Run: [Sonic RecordNow!] (User '?')

O4 -HKUS\S-1-5-21-1352806764-3309335860-3033195939-2598\..\Run: [Sonic RecordNow!] (User '?')

O4 -HKUS\S-1-5-21-1352806764-3309335860-3033195939-500\..\Run: [Sonic RecordNow!] (User 'administrator')

O4 -HKUS\S-1-5-21-1938510561-1468605302-1537874043-1030\..\Run: [Sonic RecordNow!] (User '?')

O4 - HKUS\S-1-5-21-1938510561-1468605302-1537874043-1090\..\Run:[Sonic RecordNow!] (User '?')

O4 -HKUS\S-1-5-21-1938510561-1468605302-1537874043-1093\..\Run: [ctfmon.exe]C:\WINDOWS\System32\ctfmon.exe (User '?')

O4 -HKUS\S-1-5-21-1938510561-1468605302-1537874043-1097\..\Run: [Sonic RecordNow!] (User '?')

O4 -HKUS\S-1-5-21-1938510561-1468605302-1537874043-500\..\Run: [Sonic RecordNow!] (User '?')

O4 -HKUS\S-1-5-21-3982536617-257044284-747060965-1008\..\Run: [Sonic RecordNow!] (User '?')

O4 - HKUS\S-1-5-18\..\RunOnce: [TSClientMSIUninstaller]cmd.exe /C "cscript%systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\RunOnce: [TSClientMSIUninstaller]cmd.exe /C "cscript%systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'Defaultuser')

O4 - S-1-5-21-1938510561-1468605302-1537874043-1093 Startup:PowerReg Scheduler V3.exe (User '?')

O4 - Global Startup: Adobe Reader Speed Launch.lnk =C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: McAfee Security Scan Plus.lnk = ?

O8 - Extra context menu item: E&xport to Microsoft Excel- res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: Research -{92780B25-18CC-41C8-B9BE-3C9C571A8263} -C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) -{e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\NetworkDiagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 -{e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\NetworkDiagnostic\xpnetdiag.exe

O9 - Extra button: Messenger -{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger -{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {8A0019EB-51FA-4AE5-A40B-C0496BBFC739} (VerizonWireless Media Upload) -http://picture.vzw.com/activex/VerizonWirelessUploadControl.cab

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} -http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain =LewisandLewis.local

O17 - HKLM\Software\..\Telephony: DomainName =LewisandLewis.local

O17 -HKLM\System\CCS\Services\Tcpip\..\{CE87F4F7-2AC5-44D7-9D88-964B198B00C8}:NameServer = 10.0.0.2,10.0.0.3

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain =LewisandLewis.local

O18 - Protocol: linkscanner -{F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll

O20 - Winlogon Notify: avgrsstarter -C:\WINDOWS\SYSTEM32\avgrsstx.dll

O23 - Service: APC UPS Service - American Power ConversionCorporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe

O23 - Service: AVG WatchDog (avg9wd) - AVG Technologies CZ,s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe

O23 - Service: Creative Service for CDROM Access - CreativeTechnology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe

O23 - Service: Google Update Service (gupdate) (gupdate) -Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google -C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) -Macrovision Corporation - C:\Program Files\CommonFiles\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService)- Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: LogMeIn Maintenance Service (LMIMaint) -LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe

O23 - Service: LogMeIn - LogMeIn, Inc. - C:\ProgramFiles\LogMeIn\x86\LogMeIn.exe

O23 - Service: McAfee Security Scan Component Host Service(McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee SecurityScan\2.0.181\McCHSvc.exe

O23 - Service: Intel NCS NetService (NetSvc) - Intel®Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe

O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIACorporation - C:\WINDOWS\System32\nvsvc32.exe

O23 - Service: VPRemote Install Bootstrap Service (VPREMOTE)- Symantec Corporation - C:\TEMP\Clt-Inst\vpremote.exe

O23 - Service: VNC Server (winvnc) - Unknown owner -C:\Program Files\ORL\VNC\WinVNC.exe (file missing)

--

End of file - 10963 bytes

Edited by hamluis, 06 October 2010 - 06:04 AM.
Moved from Am I Infected to Malware Removal Logs ~ Hamluis.


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#2 Blind Faith

Blind Faith

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Posted 13 October 2010 - 09:10 AM

Hello and welcome to Bleeping Computer! welcome.gif

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log





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#3 Orange Blossom

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Posted 22 May 2011 - 02:02 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please start a new topic.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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