Posted 05 October 2010 - 05:22 PM
I removed the Smart Security malware from one of our user's computers, using Malwarebytes' Anti-Malware. It reported that it successfully removed all infected items. The pop-ups and and bogus security alerts have stopped. Everything seems to be running normally until you try to connect to the Web. No matter what site you try to connect to, you get the message that Internet Explorer can't display the page. Diagnostics reports that it can't establish a HTTP connection and can't establish an FTP connection.
OS is Windows XP Pro, SP3.
The last thing I tried was replacing the HOSTS file with the default. No effect.