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Screen Logger and Key Logger Detected


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#1 subguy

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Posted 04 October 2010 - 08:03 PM

I am getting a message from my firewall every now and then that says either Screen logger or Key Logger has been detected. Online Armor then ask's me if I want to allow it or block, I have been blocking it cause I'm to scared to allow it to run. The warning gives me a location of C:Program Files\Internet Explorer\iexplorer.exe

I have AVG as my antivirus and it has not picked up anything about the loggers. I have run MBAM and Super Anti Spyware. As far as i can tell they have not picked up on any loggers. I have a Toshiba laptop with Windows XP SP3. I am including a copy of SAS log report. Thanks for your help.


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 10/04/2010 at 04:50 PM

Application Version : 4.41.1000

Core Rules Database Version : 5629
Trace Rules Database Version: 3441

Scan type : Complete Scan
Total Scan Time : 01:24:08

Memory items scanned : 486
Memory threats detected : 0
Registry items scanned : 6594
Registry threats detected : 0
File items scanned : 24251
File threats detected : 56

Adware.Tracking Cookie
C:\Documents and Settings\Mike\Cookies\mike@collective-media[2].txt
C:\Documents and Settings\Mike\Cookies\mike@ad.wsod[2].txt
ad.yieldmanager.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.content.yieldmanager.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.advertising.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.doubleclick.net [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.interclick.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.atdmt.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.atdmt.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.questionmarket.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.questionmarket.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.insightexpressai.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.overture.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.intheswim.122.2o7.net [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.overture.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.overture.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.collective-media.net [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.collective-media.net [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.collective-media.net [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.collective-media.net [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.bs.serving-sys.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.serving-sys.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.serving-sys.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.serving-sys.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.serving-sys.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.serving-sys.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.serving-sys.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.serving-sys.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.insightexpressai.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.insightexpressai.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.insightexpressai.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.insightexpressai.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.content.yieldmanager.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.apmebf.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.mediaplex.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.mediaplex.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.invitemedia.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
ad.yieldmanager.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.advertising.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.yieldmanager.net [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.advertising.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
ad.yieldmanager.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
ad.yieldmanager.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.invitemedia.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.invitemedia.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.invitemedia.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.invitemedia.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
pixel.invitemedia.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.invitemedia.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
ad.yieldmanager.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.advertising.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.advertising.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.advertising.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
ad.yieldmanager.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
ad.yieldmanager.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
ad.yieldmanager.com [ C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]

BC AdBot (Login to Remove)

 


#2 boopme

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Posted 04 October 2010 - 10:26 PM

Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1
Download Link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 subguy

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Posted 05 October 2010 - 07:43 PM

boopme thank you for your reply, I have done as directed. Thanks


Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4749

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.11

10/5/2010 5:10:27 PM
mbam-log-2010-10-05 (17-10-27).txt

Scan type: Quick scan
Objects scanned: 152849
Time elapsed: 9 minute(s), 57 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 subguy

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Posted 05 October 2010 - 07:49 PM

I just noticed that this error only comes up when I use Internet Explorer. The error code does not come up when I use Google chrome or Firefox. I'm not sure if this is relevent to troubleshooting the problem. IE is version 7.0.5730.11 128 bit update version 0

Thanks again, Subguy

#5 boopme

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Posted 05 October 2010 - 08:32 PM

What firewall is it?

Maybe we ought to be sure and check for a Rootkit too.

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 subguy

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Posted 05 October 2010 - 09:20 PM

boopme,
I am using online armor as my firewall and I can not download the GMER file. When I click on either link another window pops up and stays up for a couple of seconds and then just briefly, it looks like the download box opens and both items shut down. I even tried going to the web site with the same results. I can try taking a jump disk to work and downloading it tomorrow and then rename the file. If you think that is a good idea.

Edited by subguy, 05 October 2010 - 09:21 PM.


#7 boopme

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Posted 05 October 2010 - 09:30 PM

Let's see if this is more friendly..

Please download Sophos Anti-rootkit & save it to your desktop.
alternate download link
Note: If using the vendor's download site you will be asked to register with MySophos so an email containing an activation link can be sent to your email address.

Be sure to print out and read the Sophos Anti-Rookit User Manual and Release Notes.
  • Double-click sar_15_sfx.exe to begin the installation, read the license agreement and click Accept.
  • Allow the default location of C:\Program Files\Sophos\Sophos Anti-Rootkit and click Install.
  • A message will appear "Sophos Anti-Rootkit was successfully installed. Click 'yes' to start it now".
  • Click Yes and allow the driver and its randomly named .tmp file (i.e. F.tmp) to load if asked.
  • If the scan did not start automatically, make sure the following are checked:
    • Running processes
    • Windows Registry
    • Local Hard Drives
  • Click Start scan.
  • Sophos Anti-Rootkit will scan the selected areas and display any suspicious files in the upper panel.
  • When the scan is complete, a pop-up screen will appear with "Rootkit Scan Results". Click OK to continue.
  • Click on the suspicious file to display more information about it in the lower panel which also includes whether the item is recommended for removal.
    • Files tagged as Removable: No are not marked for removal and cannot be removed.
    • Files tagged as Removable: Yes (clean up recommended) are marked for removal by default.
    • Files tagged as Removable: Yes (but clean up not recommended) are not marked for removal because Sophos did not recognize them. These files will require further investigation.
  • Select only items recommended for removal, then click "Clean up checked items". You will be asked to confirm, click Yes.
  • A pop up window will appear advising the cleanup will finish when you restart your computer. Click Restart Now.
  • After reboot, a dialog box displays the files you selected for removal and the action taken.
  • Click Empty list and then click Continue to re-scan your computer a second time to ensure everything was cleaned.
  • When done, go to Start > Run and type or copy/paste: %temp%\sarscan.log
  • This should open the log from the rootkit scan. Please post this log in your next reply. If you have a problem, you can find sarscan.log in C:\Documents and Settings\<username>\Local Settings\Temp\.
Before performing an ARK scan it is recommended to do the following to ensure more accurate results and avoid common issues that may cause false detections.
  • Disconnect from the Internet or physically unplug you Internet cable connection.
  • Clean out your temporary files.
  • Close all open programs, scheduling/updating tasks and background processes that might activate during the scan including the screensaver.
  • Temporarily disable your anti-virus and real-time anti-spyware protection.
  • After starting the scan, do not use the computer until the scan has completed.
  • When finished, re-enable your anti-virus/anti-malware (or reboot) and then you can reconnect to the Internet.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 subguy

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Posted 05 October 2010 - 09:36 PM

boopme, on a whim I tried using Google Chrome to download the program and it worked. I think I did as requested properly. If you still need me to run the Sophos scan please let me know, I will wait for your direction on that. Thanks again for all you work. Subguy


GMER 1.0.15.15281 - http://www.gmer.net
Rootkit quick scan 2010-10-05 19:33:45
Windows 5.1.2600 Service Pack 3
Running: ljfncb5c.exe; Driver: C:\DOCUME~1\Mike\LOCALS~1\Temp\uxtdypob.sys


---- System - GMER 1.0.15 ----

SSDT \??\C:\WINDOWS\system32\windrvNT.sys ZwQueryDirectoryFile [0xF7793842]

---- Devices - GMER 1.0.15 ----

Device \Driver\Tcpip \Device\Ip OAmon.sys (TDI Helper Driver/Tall Emu)

AttachedDevice \Driver\Tcpip \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)

Device \Driver\Tcpip \Device\Tcp OAmon.sys (TDI Helper Driver/Tall Emu)

AttachedDevice \Driver\Tcpip \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)

Device \Driver\Tcpip \Device\Udp OAmon.sys (TDI Helper Driver/Tall Emu)

AttachedDevice \Driver\Tcpip \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)

Device \Driver\Tcpip \Device\RawIp OAmon.sys (TDI Helper Driver/Tall Emu)

AttachedDevice \Driver\Tcpip \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)

---- EOF - GMER 1.0.15 ----

#9 boopme

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Posted 05 October 2010 - 10:07 PM

Ok, No no need for the Sophos ARK.. I don't see it in GMER either so I think we need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
Use the GMER log you posted above.
.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 subguy

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Posted 06 October 2010 - 07:14 AM

OK, thanks for your time. I will do these steps and post in the appropriate forum when I get home from work.

#11 subguy

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Posted 07 October 2010 - 06:05 PM

boopme I have started a thread in malware removal form, Thanks for your help.

#12 boopme

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Posted 07 October 2010 - 06:55 PM

Thank you. Be patient as someone will answer your log post.
http://www.bleepingcomputer.com/forums/ind...p;#entry1965253

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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