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I have just bought an Acer Aspire lap top Model # 5553G.
Certain keys that show for example É (which is colored in green) also show a question mark but when I want to use the question mark it will not show on screen.
I have tried the obvious things like holding the shift key but that just produces É.....or without the shift key é.
The same thing applies when I try to use quotation marks (which is on a seperate key) ..I get È......or with shift key not held I get è.
Please someone with this model explain to me what the dumb thing is that I have either done or not done.
A couple of options as I see it. If it is brand new, under warranty, it can be returned\exchanged following the policies set by Acer and\or the place of purchase. or Direct download links for the manuals(s) HERE and HERE.
One of these or literature you should have gotten with the lap top should explain the keyboard functions and help to decide if it is in-fact faulty and may need returned.