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Infected with the google jump virus


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14 replies to this topic

#1 sarshy

sarshy

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  • Local time:01:45 PM

Posted 04 October 2010 - 03:29 PM

My computer has been infected with some kind of google jump virus. I have an average knowledge level and have tried all I can to remove it with no success. I have a Dell Dimension (4CPU, 280 GHz, 2G RAM) that is XP Home Edition (version 2002, service pack 3) and run Internet Explorer 8.0.6001.18702. I tried doing a full scan with McAfee but no issues were detected. I looked in the HOSTS file but there werent any strange IP addresses. I also tried Start Run MRT but no malicious software was detected. I have come to this forum in desperate hopes that someone will be able to help me sort it out. (thanks in advance!) I followed all the directions in the "Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help" although I did experience some difficulty with the GMER program as it twice gave me the blue screen of death after runnning for hours and hours.

Here is the contents of DDS.txt...


DDS (Ver_10-03-17.01) - NTFSx86
Run by Chez la Mer at 13:03:37.32 on 29/09/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_19
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2038.1231 [GMT 13:00]

AV: McAfee Anti-Virus and Anti-Spyware *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:WINDOWSsystem32svchost -k DcomLaunch
svchost.exe
C:WINDOWSSystem32svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:WINDOWSsystem32spoolsv.exe
svchost.exe
C:Program FilesSpyware DoctorBDTBDTUpdateService.exe
C:Program FilesFlip VideoFlipShareFlipShareService.exe
C:WINDOWSsystem32svchost.exe -k hpdevmgmt
C:Program FilesJavajre6binjqs.exe
C:Program FilesCommon FilesMcAfeeMcSvcHostMcSvHost.exe
C:WINDOWSsystem32mfevtps.exe
C:WINDOWSSystem32svchost.exe -k HPZ12
C:WINDOWSSystem32svchost.exe -k HPZ12
C:WINDOWSsystem32PSIService.exe
C:Program FilesSpyware DoctorpctsAuxs.exe
C:Program FilesDell Support Centerbinsprtsvc.exe
C:WINDOWSsystem32svchost.exe -k imgsvc
C:WINDOWSsystem32UAService7.exe
C:Program FilesCommon FilesMcAfeeSystemCoremcshield.exe
C:Program FilesCommon FilesMcAfeeSystemCoremfefire.exe
C:WINDOWSExplorer.EXE
C:Program FilesSiteAdvisor6253SiteAdv.exe
C:Program FilesCommon FilesInstallShieldUpdateServiceissch.exe
C:WINDOWSsystem32igfxpers.exe
C:Program FilesDellMedia ExperienceDMXLauncher.exe
C:WINDOWSSystem32DLADLACTRLW.EXE
C:Program FilesCommon FilesJavaJava Updatejusched.exe
C:Program FilesMcAfee.comAgentmcagent.exe
C:WINDOWSsystem32ctfmon.exe
C:Program FilesHpDigital Imagingbinhpqtra08.exe
C:Program FilesHPDigital ImagingbinhpqSTE08.exe
C:Program FilesHPDigital Imagingbinhpqbam08.exe
C:Program FilesMcAfeeVirusScanmcods.exe
C:Program FilesHPDigital Imagingbinhpqgpc01.exe
C:WINDOWSsystem32MRT.exe
C:Program FilesInternet Exploreriexplore.exe
C:Program FilesInternet Exploreriexplore.exe
C:Program FilesInternet Exploreriexplore.exe
C:Program FilesOutlook Expressmsimn.exe
C:Program FilesInternet Exploreriexplore.exe
C:Documents and SettingsChez la MerDesktopdds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.co.nz/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uDefault_Search_URL = hxxp://www.google.com/ie
uInternet Connection Wizard,ShellNext = iexplore
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
mWinlogon: Userinit=userinit.exe,
mWinlogon: Taskman=c:documents and settingschez la merapplication datammmpc.exe
uWinlogon: Shell=explorer.exe,c:documents and settingschez la merapplication datammmpc.exe
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:program filescommon filesadobeacrobatactivexAcroIEHelper.dll
BHO: {089fd14d-132b-48fc-8861-0048ae113215} - c:program filessiteadvisor6261SiteAdv.dll
BHO: PC Tools Browser Guard BHO: {2a0f3d1b-0909-4ff4-b272-609cce6054e7} - c:program filesspyware doctorbdtPCTBrowserDefender.dll
BHO: {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - No File
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:windowssystem32dlaDLASHX_W.DLL
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:program filescommon filesmcafeesystemcoreScriptSn.20100911141526.dll
BHO: {B56A7D7D-6927-48C8-A975-17DF180C71AC} - No File
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:program filesjavajre6binjp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:program filesjavajre6libdeployjqsiejqs_plugin.dll
TB: McAfee SiteAdvisor: {0bf43445-2f28-4351-9252-17fe6e806aa0} - c:program filessiteadvisor6261SiteAdv.dll
TB: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - c:program filesspyware doctorbdtPCTBrowserDefender.dll
TB: &Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
uRun: [ctfmon.exe] c:windowssystem32ctfmon.exe
mRun: [SiteAdvisor] c:program filessiteadvisor6253SiteAdv.exe
mRun: [QuickFinder Scheduler] "c:program fileswordperfect office x3programsQFSCHD130.EXE"
mRun: [PHIME2002ASync] c:windowssystem32imetintlgntTINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:windowssystem32imetintlgntTINTSETP.EXE /IMEName
mRun: [MSPY2002] c:windowssystem32imepintlgntImScInst.exe /SYNC
mRun: [MSKDetectorExe] c:program filesmcafeespamkillerMSKDetct.exe /uninstall
mRun: [ISUSScheduler] "c:program filescommon filesinstallshieldupdateserviceissch.exe" -start
mRun: [ISUSPM Startup] c:progra~1common~1instal~1update~1ISUSPM.exe -startup
mRun: [IMJPMIG8.1] "c:windowsimeimjp8_1IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [igfxtray] c:windowssystem32igfxtray.exe
mRun: [igfxpers] c:windowssystem32igfxpers.exe
mRun: [igfxhkcmd] c:windowssystem32hkcmd.exe
mRun: [dscactivate] "c:program filesdell support centergs_agentcustomdsca.exe"
mRun: [DMXLauncher] c:program filesdellmedia experienceDMXLauncher.exe
mRun: [DLA] c:windowssystem32dlaDLACTRLW.EXE
mRun: [DellSupportCenter] "c:program filesdell support centerbinsprtcmd.exe" /P DellSupportCenter
mRun: [SunJavaUpdateSched] "c:program filescommon filesjavajava updatejusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:program filesadobereader 8.0readerReader_sl.exe"
mRun: [Adobe ARM] "c:program filescommon filesadobearm1.0AdobeARM.exe"
mRun: [mcui_exe] "c:program filesmcafee.comagentmcagent.exe" /runkey
StartupFolder: c:docume~1alluse~1startm~1programsstartuphpdigi~1.lnk - c:program fileshpdigital imagingbinhpqtra08.exe
mPolicies-explorer: NoResolveTrack = 1 (0x1)
IE: Add to Google Photos Screensa&ver - c:windowssystem32GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:progra~1micros~3office11EXCEL.EXE/3000
IE: Open with WordPerfect - c:program fileswordperfect office x3programsWPLauncher.hta
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%Network Diagnosticxpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:program filesmessengermsmsgs.exe
IE: {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - {A1EDC4A1-940F-48E0-8DFD-E38F1D501021}
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:progra~1micros~3office11REFIEBAR.DLL
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} - file:///C:/Program%20Files/Mystery%20P.I.%20-%20The%20Vegas%20Heist/Images/stg_drm.ocx
DPF: {459E93B6-150E-45D5-8D4B-45C66FC035FE} - hxxp://apps.corel.com/nos_dl_manager_dev/plugin/IEGetPlugin.ocx
DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} - hxxp://h30155.www3.hp.com/ediags/dd/install/HPDriverDiagnosticsxp2k.cab
DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} - hxxp://www.digitalmax.co.nz/ImageUploader/ImageUploader5.cab
DPF: {67084B91-FE65-4032-8A1B-9CEE301A6A95} - hxxp://upload.travelpod.com/includes/ImageUploader6.cab
DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} - hxxp://www.digitalmax.co.nz/ImageUploader/ImageUploader4.cab
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
DPF: {6F750202-1362-4815-A476-88533DE61D0C} - hxxp://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cab
DPF: {6F750203-1362-4815-A476-88533DE61D0C} - hxxp://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {A9F8D9EC-3D0A-4A60-BD82-FBD64BAD370D} - hxxp://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsxp2k.cab
DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} - hxxps://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-windows-i586.cab
DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} - file:///C:/Program%20Files/Heavy%20Weapon/Images/armhelper.ocx
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: {BF9ACC8D-C0A8-41BA-9B1C-4F0AF3D5988A} = 192.168.1.1
Handler: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - c:program filessiteadvisor6261SiteAdv.dll
Notify: igfxcui - igfxdev.dll
Notify: khfGXoLe - khfGXoLe.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:windowssystem32WPDShServiceObj.dll
SEH: {CE86878F-D099-4FFC-A4DC-E51D192063B1} - No File
LSA: Authentication Packages = msv1_0 c:windowssystem32yayvvWOe

================= FIREFOX ===================

FF - ProfilePath - c:docume~1chezla~1applic~1mozillafirefoxprofilesotmuxf13.default
FF - prefs.js: browser.search.selectedEngine - Web Search
FF - component: c:program filesmozilla firefoxcomponentsScriptff.dll
FF - component: c:program filessiteadvisor6261ffcomponentsFFHook.dll
FF - plugin: c:program filesgooglepicasa3npPicasa3.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:program filesmozilla firefoxextensions{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:program filesmozilla firefoxextensions{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:program filesmozilla firefoxextensions{CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R0 mfehidk;McAfee Inc. mfehidk;c:windowssystem32driversmfehidk.sys [2007-2-14 386712]
R0 PCTCore;PCTools KDS;c:windowssystem32driversPCTCore.sys [2009-3-25 218592]
R1 mfetdi2k;McAfee Inc. mfetdi2k;c:windowssystem32driversmfetdi2k.sys [2010-9-11 84072]
R2 Browser Defender Update Service;Browser Defender Update Service;c:program filesspyware doctorbdtBDTUpdateService.exe [2010-1-4 112592]
R2 McMPFSvc;McAfee Personal Firewall Service;"c:program filescommon filesmcafeemcsvchostMcSvHost.exe" /McCoreSvc [2010-9-11 271480]
R2 McNaiAnn;McAfee VirusScan Announcer;"c:program filescommon filesmcafeemcsvchostMcSvHost.exe" /McCoreSvc [2010-9-11 271480]
R2 McProxy;McAfee Proxy Service;"c:program filescommon filesmcafeemcsvchostMcSvHost.exe" /McCoreSvc [2010-9-11 271480]
R2 McShield;McShield;c:program filescommon filesmcafeesystemcoremcshield.exe [2010-9-11 171168]
R2 mfefire;McAfee Firewall Core Service;c:program filescommon filesmcafeesystemcoremfefire.exe [2010-9-11 188136]
R2 mfevtp;McAfee Validation Trust Protection Service;c:windowssystem32mfevtps.exe [2010-9-11 141792]
R2 sdAuxService;PC Tools Auxiliary Service;c:program filesspyware doctorpctsAuxs.exe [2008-5-29 366840]
R3 cfwids;McAfee Inc. cfwids;c:windowssystem32driverscfwids.sys [2010-9-11 55840]
R3 mfeavfk;McAfee Inc. mfeavfk;c:windowssystem32driversmfeavfk.sys [2007-2-14 152992]
R3 mfebopk;McAfee Inc. mfebopk;c:windowssystem32driversmfebopk.sys [2007-2-14 52104]
R3 mfefirek;McAfee Inc. mfefirek;c:windowssystem32driversmfefirek.sys [2010-9-11 312904]
R3 mfendiskmp;mfendiskmp;c:windowssystem32driversmfendisk.sys [2010-9-11 88544]
S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:windowssystem32driversmfendisk.sys [2010-9-11 88544]
S3 mferkdet;McAfee Inc. mferkdet;c:windowssystem32driversmferkdet.sys [2010-9-11 84264]
S3 mferkdk;McAfee Inc. mferkdk;c:windowssystem32driversmferkdk.sys [2007-2-14 34248]
S3 mfesmfk;McAfee Inc. mfesmfk;c:windowssystem32driversmfesmfk.sys [2007-2-14 40552]
S3 sdCoreService;PC Tools Security Service;c:program filesspyware doctorpctsSvc.exe [2008-5-29 1142224]

=============== Created Last 30 ================

2010-09-29 00:01:04 0 ----a-w- c:documents and settingschez la merdefogger_reenable
2010-09-19 21:24:41 3246 ----a-w- c:windowssystem32wbemOutlook_01cb5841121b7e02.mof
2010-09-11 02:15:26 9344 ----a-w- c:windowssystem32driversmfeclnk.sys
2010-09-11 02:15:17 141792 ----a-w- c:windowssystem32mfevtps.exe
2010-09-11 02:15:14 88544 ----a-w- c:windowssystem32driversmfendisk.sys
2010-09-11 02:15:14 84264 ----a-w- c:windowssystem32driversmferkdet.sys
2010-09-11 02:15:14 84072 ----a-w- c:windowssystem32driversmfetdi2k.sys
2010-09-11 02:15:14 312904 ----a-w- c:windowssystem32driversmfefirek.sys
2010-09-11 02:15:13 95600 ----a-w- c:windowssystem32driversmfeapfk.sys
2010-09-11 02:15:13 55840 ----a-w- c:windowssystem32driverscfwids.sys
2010-08-30 04:05:29 94720 --sh--r- c:docume~1chezla~1applic~1lbisov.exe

==================== Find3M ====================

2010-08-24 02:57:38 52104 ----a-w- c:windowssystem32driversmfebopk.sys
2010-08-24 02:57:38 386712 ----a-w- c:windowssystem32driversmfehidk.sys
2010-08-24 02:57:38 152992 ----a-w- c:windowssystem32driversmfeavfk.sys
2010-08-17 13:17:06 58880 ----a-w- c:windowssystem32spoolsv.exe
2010-08-17 13:17:06 58880 ------w- c:windowssystem32dllcachespoolsv.exe
2010-07-27 06:30:35 8462336 ------w- c:windowssystem32dllcacheshell32.dll
2010-07-22 15:49:15 590848 ----a-w- c:windowssystem32rpcrt4.dll
2010-07-22 15:49:15 590848 ------w- c:windowssystem32dllcacherpcrt4.dll
2010-07-22 05:57:20 5120 ----a-w- c:windowssystem32xpsp4res.dll
2007-12-12 23:11:24 88 --sh--r- c:windowssystem32210909B17C.sys
2008-05-07 21:08:26 83554 --sha-w- c:windowssystem32eOWvvyay.ini2
2007-12-12 23:11:31 2516 --sha-w- c:windowssystem32KGyGaAvL.sys
2008-10-15 00:11:33 32768 --sha-w- c:windowssystem32configsystemprofilelocal settingshistoryhistory.ie5mshist012008101520081016index.dat

============= FINISH: 13:05:28.29 ===============

Looking very forward to hearing back from one of you fabulous texperts!

Regards,

Sarah

Java asked me to do an update yesterday, which I did, and now I don't seem to have the jump problem anymore. I'm still very concerned that my computer has been tampered with though and would really appreciate if someone could help me see if there has been any "back door" tampering. Thanks! Sarah

Spoke too soon. Jump virus still happening. I have since downloaded Secunia PSI and taken care of all of the issues that it found. Still having the google jump issue.

EDIT: Posts merged ~BP

Attached Files


Edited by Budapest, 07 October 2010 - 04:20 PM.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
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  • Gender:Male
  • Location:Puerto rico
  • Local time:09:45 PM

Posted 11 October 2010 - 11:29 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.
  1. Do not run any other tool untill instructed to do so!
  2. Please Do not Attach logs or put in code boxes.
  3. Tell me about any problems that have occurred during the fix.
  4. Tell me of any other symptoms you may be having as these can help also.
  5. Do not run anything while running a fix.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:
    Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
    • The application window will appear
    • Click the Disable button to disable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger may ask you to reboot the machine, if it does - click OK
    Do not re-enable these drivers until otherwise instructed.

Download DDS:
    Please download DDS by sUBs from one of the links below and save it to your desktop:


    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker
  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


information and logs:
    In your next post I need the following
      1.logs from DDS
      2.log from RKUnHooker
      3.let me know of any problems you may have had

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#3 sarshy

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Posted 11 October 2010 - 11:45 PM

Hi Gringo and thanks in advance for your assistance. Attached are the three files you requested (DDS, Attach & Report). I look forward to your next reply!

Attached Files



#4 gringo_pr

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Posted 11 October 2010 - 11:55 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"
    In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 sarshy

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Posted 12 October 2010 - 03:02 AM

Hi Gringo,

Attached is the combofix log. I did a couple of searches both from google.co.nz and from the search box on my internet explorer toolbar and they both were successful (without jumps). There have been times this past week when I was able to do successful searches as well though. FYI, the instructions for disabling McAfee Security Centre don't seem to be applicable any more. The screen shots definately aren't the same.

Sarah

Attached Files

  • Attached File  log.txt   15.32KB   1 downloads


#6 gringo_pr

gringo_pr

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Posted 12 October 2010 - 03:22 AM

ComboFix 10-10-11.03 - Chez la Mer 12/10/2010 19:00:53.1.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2038.1591 [GMT 13:00]
Running from: c:\documents and settings\Chez la Mer\Desktop\ComboFix.exe
AV: McAfee Anti-Virus and Anti-Spyware *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Firewall *disabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Documents\Server\admin.txt
c:\documents and settings\All Users\Documents\Server\server.dat
c:\documents and settings\Chez la Mer\Recent\home.url
C:\test.txt
c:\windows\system32\eOWvvyay.ini
c:\windows\system32\eOWvvyay.ini2
c:\windows\system32\gynqtkjv.ini
c:\windows\system32\ifoexdpn.ini
c:\windows\system32\ypqgglkj.ini

Infected copy of c:\windows\system32\winlogon.exe was found and disinfected
Restored copy from - c:\windows\ServicePackFiles\i386\winlogon.exe

Infected copy of c:\windows\explorer.exe was found and disinfected
Restored copy from - c:\windows\ServicePackFiles\i386\explorer.exe

.
((((((((((((((((((((((((( Files Created from 2010-09-12 to 2010-10-12 )))))))))))))))))))))))))))))))
.

2010-10-11 07:00 . 2010-10-11 07:00 -------- d-----w- c:\documents and settings\Chez la Mer\Local Settings\Application Data\ABF software
2010-10-06 21:58 . 2010-10-06 21:58 -------- d-----w- c:\windows\system32\winrm
2010-10-06 21:58 . 2010-10-06 21:58 -------- dc-h--w- c:\windows\$968930Uinstall_KB968930$
2010-10-06 21:56 . 2010-10-08 22:53 -------- d-----w- c:\program files\Windows Desktop Search
2010-10-06 21:56 . 2010-10-06 21:56 -------- d-----w- c:\windows\system32\GroupPolicy
2010-10-06 21:54 . 2008-03-07 17:02 98304 ------w- c:\windows\system32\dllcache\nlhtml.dll
2010-10-06 21:54 . 2008-03-07 17:02 29696 ------w- c:\windows\system32\dllcache\mimefilt.dll
2010-10-06 21:54 . 2008-03-07 17:02 192000 ------w- c:\windows\system32\dllcache\offfilt.dll
2010-10-06 03:15 . 2010-10-06 03:15 -------- d-----w- c:\windows\system32\XPSViewer
2010-10-06 03:15 . 2010-10-06 03:15 -------- d-----w- c:\program files\MSBuild
2010-10-06 03:15 . 2010-10-06 03:15 -------- d-----w- c:\program files\Reference Assemblies
2010-10-06 03:14 . 2008-07-06 12:06 89088 ----a-w- c:\windows\system32\Spool\prtprocs\w32x86\filterpipelineprintproc.dll
2010-10-06 03:11 . 2008-07-06 12:06 117760 ------w- c:\windows\system32\prntvpt.dll
2010-10-06 03:11 . 2008-07-06 12:06 89088 ------w- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2010-10-06 03:11 . 2008-07-06 10:50 597504 ------w- c:\windows\system32\Spool\prtprocs\w32x86\printfilterpipelinesvc.exe
2010-10-06 03:11 . 2008-07-06 10:50 597504 ------w- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2010-10-06 03:11 . 2008-07-06 12:06 575488 ------w- c:\windows\system32\xpsshhdr.dll
2010-10-06 03:11 . 2008-07-06 12:06 575488 ------w- c:\windows\system32\dllcache\xpsshhdr.dll
2010-10-06 03:11 . 2008-07-06 12:06 1676288 ------w- c:\windows\system32\xpssvcs.dll
2010-10-06 03:11 . 2008-07-06 12:06 1676288 ------w- c:\windows\system32\dllcache\xpssvcs.dll
2010-10-05 23:16 . 2010-10-05 23:16 159744 ----a-w- c:\program files\Internet Explorer\PLUGINS\npqtplugin7.dll
2010-10-05 23:16 . 2010-10-05 23:16 159744 ----a-w- c:\program files\Internet Explorer\PLUGINS\npqtplugin6.dll
2010-10-05 23:16 . 2010-10-05 23:16 159744 ----a-w- c:\program files\Mozilla Firefox\plugins\npqtplugin7.dll
2010-10-05 23:16 . 2010-10-05 23:16 159744 ----a-w- c:\program files\Mozilla Firefox\plugins\npqtplugin6.dll
2010-10-05 23:14 . 2010-10-05 23:14 -------- d-----w- c:\documents and settings\All Users\Application Data\Apple Computer
2010-10-05 23:13 . 2010-10-05 23:13 -------- d-----w- c:\program files\Common Files\Apple
2010-10-05 23:13 . 2010-10-05 23:13 -------- d-----w- c:\program files\Apple Software Update
2010-10-05 23:13 . 2010-10-05 23:13 -------- d-----w- c:\documents and settings\All Users\Application Data\Apple
2010-10-05 22:53 . 2010-10-05 22:53 -------- d-----w- c:\program files\Secunia
2010-10-04 23:26 . 2010-07-16 16:00 423656 ----a-w- c:\windows\system32\deployJava1.dll
2010-10-04 23:26 . 2010-07-16 16:00 423656 ----a-w- c:\program files\Mozilla Firefox\plugins\npdeployJava1.dll
2010-09-23 01:42 . 2010-09-23 01:42 95672 ----a-w- c:\program files\Mozilla Firefox\plugins\nppdf32.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-08-24 02:57 . 2010-09-11 02:15 24376 ----a-w- c:\program files\mozilla firefox\components\Scriptff.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SiteAdvisor"="c:\program files\SiteAdvisor\6253\SiteAdv.exe" [2007-02-09 36904]
"PHIME2002ASync"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-03 455168]
"PHIME2002A"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-03 455168]
"MSPY2002"="c:\windows\system32\IME\PINTLGNT\ImScInst.exe" [2004-08-03 59392]
"MSKDetectorExe"="c:\program files\McAfee\SpamKiller\MSKDetct.exe" [2005-08-12 1121792]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 81920]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 221184]
"IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2004-08-03 208952]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-10-14 94208]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-10-14 114688]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-10-14 77824]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-14 16384]
"DMXLauncher"="c:\program files\Dell\Media Experience\DMXLauncher.exe" [2005-10-31 94208]
"DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2005-09-07 122940]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-05-20 206064]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2010-09-24 40368]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]
"mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2010-06-30 1193848]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-09-07 421888]

c:\documents and settings\Chez la Mer\Start Menu\Programs\Startup\
Secunia PSI.lnk - c:\program files\Secunia\PSI\psi.exe [2010-7-22 965176]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\Hp\Digital Imaging\bin\hpqtra08.exe [2008-3-25 214360]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"NoResolveTrack"= 1 (0x1)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\WINDOWS\\system32\\fxsclnt.exe"=
"c:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\Hp\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\Hp\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\Hp\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\Hp\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\Hp\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\Hp\\Digital Imaging\\bin\\hpiscnapp.exe"=
"c:\\Program Files\\Hp\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\Common Files\\McAfee\\McSvcHost\\McSvHost.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\TeamViewer\\Version5\\TeamViewer.exe"=
"c:\\Program Files\\TeamViewer\\Version5\\TeamViewer_Service.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"5985:TCP"= 5985:TCP:*:Disabled:Windows Remote Management

R1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [11/09/2010 15:15 84072]
R2 McMPFSvc;McAfee Personal Firewall Service;"c:\program files\Common Files\Mcafee\McSvcHost\McSvHost.exe" /McCoreSvc [11/09/2010 15:14 271480]
R2 McNaiAnn;McAfee VirusScan Announcer;"c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe" /McCoreSvc [11/09/2010 15:14 271480]
R2 mfefire;McAfee Firewall Core Service;c:\program files\Common Files\McAfee\SystemCore\mfefire.exe [11/09/2010 15:15 188136]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [11/09/2010 15:15 141792]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [11/09/2010 15:15 55840]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [11/09/2010 15:15 312904]
R3 mfendiskmp;mfendiskmp;c:\windows\system32\drivers\mfendisk.sys [11/09/2010 15:15 88544]
R3 PSI;PSI;c:\windows\system32\drivers\psi_mf.sys [08/07/2010 03:05 14904]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [18/03/2010 13:16 130384]
S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\drivers\mfendisk.sys [11/09/2010 15:15 88544]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [11/09/2010 15:15 84264]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [10/08/2004 17:51 14336]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [18/03/2010 13:16 753504]

--- Other Services/Drivers In Memory ---

*Deregistered* - mfeavfk01

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
WINRM REG_MULTI_SZ WINRM
.
Contents of the 'Scheduled Tasks' folder

2010-10-05 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-29 23:34]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.co.nz/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uDefault_Search_URL = hxxp://www.google.com/ie
uInternet Connection Wizard,ShellNext = iexplore
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
IE: Open with WordPerfect - c:\program files\WordPerfect Office X3\Programs\WPLauncher.hta
TCP: {BF9ACC8D-C0A8-41BA-9B1C-4F0AF3D5988A} = 192.168.1.1
DPF: {67084B91-FE65-4032-8A1B-9CEE301A6A95} - hxxp://upload.travelpod.com/includes/ImageUploader6.cab
FF - ProfilePath - c:\documents and settings\Chez la Mer\Application Data\Mozilla\Firefox\Profiles\otmuxf13.default\
FF - prefs.js: browser.search.selectedEngine - Web Search
FF - component: c:\program files\Mozilla Firefox\components\Scriptff.dll
FF - plugin: c:\program files\Google\Picasa3\npPicasa3.dll
FF - plugin: c:\program files\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npdeployJava1.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-SunJavaUpdateSched - c:\program files\Java\jre6\bin\jusched.exe
Notify-khfGXoLe - khfGXoLe.dll
AddRemove-FG_1.4 - c:\ka\FG\DeIsL1.isu
AddRemove-McAfee Uninstall Utility - c:\progra~1\McAfee.com\Shared\mcappins.exe
AddRemove-WebCyberCoach_wtrb - c:\program files\WebCyberCoach\b_Dell\WCC_Wipe.exe WebCyberCoach ext\wtrb


.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10k_ActiveX.exe,-101"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10k_ActiveX.exe"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(1900)
c:\windows\system32\WININET.dll
c:\program files\SiteAdvisor\6253\saHook.dll
c:\progra~1\WINDOW~2\wmpband.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Flip Video\FlipShare\FlipShareService.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\windows\system32\PSIService.exe
c:\program files\Dell Support Center\bin\sprtsvc.exe
c:\windows\system32\UAService7.exe
c:\program files\Common Files\McAfee\SystemCore\mcshield.exe
c:\windows\system32\wbem\unsecapp.exe
c:\windows\system32\wscntfy.exe
c:\program files\HP\Digital Imaging\bin\hpqSTE08.exe
c:\program files\HP\Digital Imaging\bin\hpqbam08.exe
.
**************************************************************************
.
Completion time: 2010-10-12 20:51:27 - machine was rebooted
ComboFix-quarantined-files.txt 2010-10-12 07:51

Pre-Run: 18,544,500,736 bytes free
Post-Run: 19,176,304,640 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

- - End Of File - - 57DE0AA76DE6D37CFDE30A11212F59E6

Edited by gringo_pr, 12 October 2010 - 03:23 AM.

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:09:45 PM

Posted 12 October 2010 - 03:26 AM

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs
    1. click on start
    2. then go to settings
    3. after that you need control panel
    4. look for the icon add/remove programs
    click on the following programs

    Adobe Reader 8.2.4
    J2SE Runtime Environment 5.0 Update 10
    J2SE Runtime Environment 5.0 Update 11
    J2SE Runtime Environment 5.0 Update 6
    J2SE Runtime Environment 5.0 Update 9
    Java 2 Runtime Environment, SE v1.4.2_03
    Java™ 6 Update 19<--do not remove
    Java™ 6 Update 2
    Java™ 6 Update 3
    Java™ 6 Update 5
    Java™ 6 Update 7
    Java™ SE Runtime Environment 6 Update 1
    My Way Search Assistant


    and click on remove

Update Adobe Reader
    Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
      If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.

Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
        Applications and Applets
        Trace and Log Files
    • Click OK on Delete Temporary Files Window
      Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
    • Click OK to leave the Temporary Files Window
    • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):
  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :
    Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis
  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"
    In your next post I need the following
    1. Log From MBAM
    2. report from Hijackthis
    3. let me know of any problems you may have had
    4. How is the computer doing now?

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 sarshy

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Posted 12 October 2010 - 04:38 PM

Hi Gringo, I have followed all the instructions in your previous post.

1. uninstall programs - I didn't have any of the programs that you listed. Probably because I downloaded and utilised Secunia PSI last week (while waiting for a response from my post) and cleaned up most of the messy files you've mentioned.

2. Adobe Reader - I have the most current update (Adobe Reader 8.2.5)

3. Java - I have the most current update (Java 6, update 22)

4. Clear Java Cache - done

5. TFC - ran program and then rebooted as required

6. Malwarebytes - ran program, 3 files infected and cleaned (reboot was required)

7. HijackThis - ran program and saved report

Here is the Malwarebytes report...

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4806

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

13/10/2010 10:18:40
mbam-log-2010-10-13 (10-18-40).txt

Scan type: Quick scan
Objects scanned: 159974
Time elapsed: 10 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\clkcnt.txt (Trojan.Vundo) -> Quarantined and deleted successfully.


Here is the HijackThis report.....

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:32:03, on 13/10/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\mfevtps.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\PSIService.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Secunia\PSI\psi.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\UAService7.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\WINDOWS\system32\wscript.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.nz/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\McAfee\SystemCore\ScriptSn.20100911141526.dll
O2 - BHO: (no name) - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - (no file)
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Secunia PSI.lnk = C:\Program Files\Secunia\PSI\psi.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open with WordPerfect - C:\Program Files\WordPerfect Office X3\Programs\WPLauncher.hta
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program%20Files/Mystery%20P.I.%20-%20The%20Vegas%20Heist/Images/stg_drm.ocx
O16 - DPF: {459E93B6-150E-45D5-8D4B-45C66FC035FE} (get_atlcom Class) - http://apps.corel.com/nos_dl_manager_dev/p...IEGetPlugin.ocx
O16 - DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} (DeviceEnum Class) - http://h30155.www3.hp.com/ediags/dd/instal...nosticsxp2k.cab
O16 - DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} (Image Uploader Control) - http://www.digitalmax.co.nz/ImageUploader/ImageUploader5.cab
O16 - DPF: {67084B91-FE65-4032-8A1B-9CEE301A6A95} (Photo Uploader Control) - http://upload.travelpod.com/includes/ImageUploader6.cab
O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) - http://www.digitalmax.co.nz/ImageUploader/ImageUploader4.cab
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
O16 - DPF: {6F750202-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/..._2/axofupld.cab
O16 - DPF: {6F750203-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/..._2/axofupld.cab
O16 - DPF: {A9F8D9EC-3D0A-4A60-BD82-FBD64BAD370D} (DDRevision Class) - http://h20264.www2.hp.com/ediags/dd/instal...nosticsxp2k.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur...loadManager.ocx
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file:///C:/Program%20Files/Heavy%20Weapon/Images/armhelper.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{BF9ACC8D-C0A8-41BA-9B1C-4F0AF3D5988A}: NameServer = 192.168.1.1
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: FlipShare Service - Unknown owner - C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McShield - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe
O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe
O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - McAfee, Inc. - C:\WINDOWS\system32\mfevtps.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe

--
End of file - 11102 bytes


My computer seems to be running as it normally should and I haven't experienced any issues with Google (today).

Sarah

#9 gringo_pr

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    Bleepin Gringo


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Posted 12 October 2010 - 04:50 PM

Hello Sarah

2. Adobe Reader - I have the most current update (Adobe Reader 8.2.5)
the latest one is 9.3.4 you still need to update it.

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):
      O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
      O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
      O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
      O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
      O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
      O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
      O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
      O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
      O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - Startup: Secunia PSI.lnk = C:\Program Files\Secunia\PSI\psi.exe
      O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

      NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brakets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
      Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 sarshy

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Posted 12 October 2010 - 05:37 PM

Hi Gringo,

I don't seem able to access adobe.com. In internet explorer I get "Internet Explorer cannot display this page" and in Firefox I get "The connection has timed out". I thought it was the most updated version because when I opened Adobe Reader and asked it to update, it said there were no updates available. Any ideas what I can do to download 9.3.4?

Sarah

#11 sarshy

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Posted 13 October 2010 - 03:02 PM

Hi Gringo,

Adobe Reader - I managed to download and install adobe reader 9.4.0 but I had to do it via techspot.com as I never had any luck connecting to adobe itself (the page refused and still refuses to load).

Hijack This - fixed all the items you asked me to tick (all 14 were in the list)

ESET - took many hours (ended up leaving it overnight) and here are the results...

C:\Documents and Settings\All Users\Documents\Server\hlp.dat Win32/Bamital.EB trojan
C:\Qoobox\Quarantine\C\WINDOWS\explorer.exe.vir Win32/Bamital.EC trojan
C:\Qoobox\Quarantine\C\WINDOWS\system32\eOWvvyay.ini.vir Win32/Adware.Virtumonde.NEO application
C:\Qoobox\Quarantine\C\WINDOWS\system32\eOWvvyay.ini2.vir Win32/Adware.Virtumonde.NEO application
C:\Qoobox\Quarantine\C\WINDOWS\system32\gynqtkjv.ini.vir Win32/Adware.Virtumonde.NEO application
C:\Qoobox\Quarantine\C\WINDOWS\system32\ifoexdpn.ini.vir Win32/Adware.Virtumonde.NEO application
C:\Qoobox\Quarantine\C\WINDOWS\system32\winlogon.exe.vir Win32/Bamital.EC trojan
C:\Qoobox\Quarantine\C\WINDOWS\system32\ypqgglkj.ini.vir Win32/Adware.Virtumonde.NEO application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP42\A0011696.exe Win32/Bamital.EC trojan
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP42\A0011698.exe Win32/Bamital.EC trojan
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP42\A0011699.ini Win32/Adware.Virtumonde.NEO application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP42\A0011700.ini Win32/Adware.Virtumonde.NEO application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP42\A0011701.ini Win32/Adware.Virtumonde.NEO application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP42\A0011702.ini Win32/Adware.Virtumonde.NEO application

FYI, computer and google seem to be working fine.

Sarah

#12 gringo_pr

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Posted 13 October 2010 - 07:01 PM


Hello

We need to delete some files from your computer.

delete files
  • Copy all text in the quote box (below)...to Notepad.
    QUOTE
    @echo off
    del /f /s /q "C:\Documents and Settings\All Users\Documents\Server\hlp.dat"
    del %0
  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: <--XP<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.


the rest of theThe Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:
    To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK
    Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:
  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:clear system restore points:

This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • choose your root drive (normally C:)
  • after it calculates how much space you will save it will open up a new window
  • Select the More options tab at the top of the window
  • Choose the option to clean up system restore and OK it.
  • go back to the disk clean up tab
  • put a checkmark in all - except compress old files (leave this unchecked)
  • click Ok then click yes
This will remove all restore points except the new one you just created and clean unneeded files

:Make your Internet Explorer more secure:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.

:Make Firefox more secure:

:Turn On Automatic Updates:
    Turn On Automatic Updates
    1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
    2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

    If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

    or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

please read this great article by miekiemoes How to prevent Malware:

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here --><-- Don't worry every little bit helps.

[b]Gringo[/b
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#13 sarshy

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Posted 13 October 2010 - 08:05 PM

Hi Gringo,

Can you just confirm for me that I had no "back door" issues as I'm unsure if having that virus has made me susceptible to hackers.

Thanks again for your fantastic assistance. You are a gentleman and a scholar! You've got a friend in New Zealand!

Sarah

#14 gringo_pr

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Posted 13 October 2010 - 08:08 PM

you did not have any back doors
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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#15 gringo_pr

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Posted 15 October 2010 - 11:15 PM

Since the issue is resolved, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.


With Regards,
Gringo


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