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syssetup.inf missing or corrupt


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#1 PC_Concepts

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Posted 04 October 2010 - 02:03 PM

Hi all,

My Acer netbook has a new HDD and 1Gig RAM and has been running well for several months after the upgrades. It started running extremely slowly and would not do anything.

I ran memtest with no errors so I decided to run repair with original disk. During windows setup I received the following error, "fatal error, critical information file syssetup.inf missing or corrupted. Now computer keeps rebooting to windows setup and right back to the same error.

please help

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#2 cryptodan

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Posted 04 October 2010 - 02:09 PM

How old is this lap top?

#3 hamluis

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Posted 04 October 2010 - 02:17 PM

Some users with this error...report bad hard drives.

I would try to run the appropriate hard drive manufacturer's diagnostic (long) test on it.

Bootable Hard Drive Diagnostics - Vox - http://usasma.vox.com/library/post/bootabl...iagnostics.html

I would also ensure that the disk used to attempt the repair...is clean.

Louis

#4 Gabrial

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Posted 04 October 2010 - 07:29 PM

Also, you may have a bad cdrom drive or a damaged recovery cd. Make sure there isn't a foreign object in the drive. I once had an Acer that was dying on an install from CD and it turned out there was a penny in the drive keeping the head from moving to certain areas of the disk.

Edited by Gabrial, 04 October 2010 - 07:30 PM.


#5 PC_Concepts

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Posted 06 October 2010 - 12:38 PM

I'm not too sure how old it is but there is a new HDD and 1GB RAM module installed just a couple of months ago and had a clean install of XP Pro.

Hi all,

My Acer netbook has a new HDD and 1Gig RAM and has been running well for several months after the upgrades. It started running extremely slowly and would not do anything.

I ran memtest with no errors so I decided to run repair with original disk. During windows setup I received the following error, "fatal error, critical information file syssetup.inf missing or corrupted. Now computer keeps rebooting to windows setup and right back to the same error.

please help



#6 PC_Concepts

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Posted 06 October 2010 - 12:41 PM

The ACER netbook does not have any optical drive so the CD/DVD drive I am using is a fairly new external drive that I purchased new a couple of months ago and has only been used 3-4 times then stored in the original packing.

Some users with this error...report bad hard drives.

I would try to run the appropriate hard drive manufacturer's diagnostic (long) test on it.

Bootable Hard Drive Diagnostics - Vox - http://usasma.vox.com/library/post/bootabl...iagnostics.html

I would also ensure that the disk used to attempt the repair...is clean.

Louis



#7 hamluis

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Posted 06 October 2010 - 01:05 PM

A new hard drive...can die just as quickly as one that is 2, 3, 4, 5 years old.

It should not, but it happens. I'd run the diagnostic, I don't think it's coincidence that users with this error check that.

Louis

#8 Gabrial

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Posted 06 October 2010 - 03:06 PM

Did you receive the error durring the initial setup in the text based interface with the blue background, or after copying files succeeded and windows rebooted?

#9 PC_Concepts

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Posted 12 October 2010 - 08:42 AM

Gabriel,

I received the error after all files were copied and the setup began. The setup screen stated 39 minutes for setup to complete.

Did you receive the error durring the initial setup in the text based interface with the blue background, or after copying files succeeded and windows rebooted?



#10 cryptodan

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Posted 12 October 2010 - 08:46 AM

I ask again how old is this lap top?




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