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Log from our Computer HELP


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2 replies to this topic

#1 EJRRJR

EJRRJR

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Posted 03 October 2010 - 09:54 PM

We were hit with a virus today that hijacked our computer and demanded we pay money to move forward. It was very obvious it was a virus so we paid nothing but ovbiously, we have no internet access now. We used Combo Fix and here is the log from our computer. It seems to have cleared the computer up but we can't restore our internet connection. HELP!

ComboFix 10-10-02.02 - rusty 10/03/2010 21:27:56.1.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.1916.1239 [GMT -4:00]
Running from: J:\ComboFix.exe
FW: Webroot Desktop Firewall *enabled* {AF0CFAAE-AAB5-450a-8C74-0DEEB429DF50}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
* Resident AV is active

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\FunWebProducts
c:\program files\FunWebProducts\Installr\1.bin\F3EZSETP.DLL
c:\program files\FunWebProducts\Installr\1.bin\F3PLUGIN.DLL
c:\program files\FunWebProducts\Installr\1.bin\NPFUNWEB.DLL
c:\users\rusty\AppData\Roaming\hotfix.exe
c:\users\rusty\AppData\Roaming\srsf.bat
c:\windows\system32\AutoRun.inf

.
((((((((((((((((((((((((( Files Created from 2010-09-04 to 2010-10-04 )))))))))))))))))))))))))))))))
.

2010-10-04 01:34 . 2010-10-04 01:34 -------- d-----w- c:\users\Default\AppData\Local\temp
2010-10-04 01:22 . 2010-10-04 01:22 -------- d-----w- c:\users\rusty\AppData\Roaming\Registry Mechanic
2010-10-04 00:56 . 2010-08-05 12:46 37336 ----a-w- c:\windows\system32\CleanMFT32.exe
2010-10-04 00:56 . 2004-08-04 11:00 506368 ----a-w- c:\windows\system32\msxml.dll
2010-10-04 00:56 . 2010-10-04 00:56 -------- d-----w- c:\program files\Common Files\PC Tools
2010-10-04 00:11 . 2010-10-04 00:11 -------- d-----w- c:\windows\system32\EventProviders
2010-10-03 23:56 . 2009-03-08 11:32 72704 ----a-w- c:\windows\system32\admparse.dll
2010-09-28 22:48 . 2010-06-22 12:57 2048 ----a-w- c:\windows\system32\tzres.dll
2010-09-18 22:41 . 2010-04-16 16:10 501760 ----a-w- c:\windows\system32\usp10.dll
2010-09-18 22:41 . 2010-08-17 13:32 126464 ----a-w- c:\windows\system32\spoolsv.exe
2010-09-18 22:40 . 2010-04-05 16:08 317952 ----a-w- c:\windows\system32\MP4SDECD.DLL
2010-09-18 22:40 . 2010-05-27 19:16 738816 ----a-w- c:\windows\system32\inetcomm.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-10-01 19:37 . 2007-11-26 21:32 -------- d-----w- c:\program files\Common Files\Symantec Shared
2010-09-19 07:03 . 2009-06-04 00:28 -------- d-----w- c:\programdata\Microsoft Help
2010-09-19 07:02 . 2006-11-02 11:18 -------- d-----w- c:\program files\Windows Mail
2010-08-28 19:29 . 2008-12-18 02:44 -------- d-----w- c:\program files\McAfee
2010-08-12 07:04 . 2007-11-26 21:22 -------- d-----w- c:\program files\Microsoft Works
2007-11-26 20:32 . 2007-11-26 20:26 8192 --sha-w- c:\windows\Users\Default\NTUSER.DAT
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2008-01-19 1008184]
"hpsysdrv"="c:\hp\support\hpsysdrv.exe" [2007-04-18 65536]
"OsdMaestro"="c:\program files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe" [2007-02-15 118784]
"SunJavaUpdateReg"="c:\windows\system32\jureg.exe" [2007-04-07 54936]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-03-12 49152]
"Webroot Desktop Firewall"="c:\program files\Webroot\Webroot Desktop Firewall\WDF.exe" [2008-07-31 2401672]
"NvSvc"="c:\windows\system32\nvsvc.dll" [2007-10-04 86016]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-10-04 8497696]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2007-10-04 81920]
"mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2009-10-29 1218008]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"SSDMonitor"="c:\program files\Common Files\PC Tools\sMonitor\SSDMonitor.exe" [2010-08-05 104408]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2007-3-11 210520]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R3 TAPBIND;TAPBIND;e:\release\TAPBIND1.SYS [x]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
S1 pwipf6;Privacyware Filter Driver;c:\windows\system32\DRIVERS\pwipf6.sys [2008-07-31 95624]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\McAfee\SiteAdvisor\McSACore.exe [2010-05-20 88176]
S2 PCToolsSSDMonitorSvc;PC Tools Startup and Shutdown Monitor service;c:\program files\Common Files\PC Tools\sMonitor\StartManSvc.exe [2010-08-05 583640]
S2 WDFNet;Webroot Desktop Firewall network service;c:\program files\Webroot\Webroot Desktop Firewall\wdfsvc.exe [2008-07-31 353672]


[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder

2010-08-15 c:\windows\Tasks\McDefragTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2009-10-21 16:22]

2010-10-01 c:\windows\Tasks\McQcTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2009-10-21 16:22]

2010-10-03 c:\windows\Tasks\Norton Security Scan for rusty.job
- c:\program files\Norton Security Scan\Norton Security Scan\Engine\2.7.0.52\Nss.exe [2009-12-13 04:51]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=desktop
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-HPAdvisor - c:\program files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
HKLM-Run-HP Health Check Scheduler - [ProgramFilesFolder]Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-10-03 21:35
Windows 6.0.6001 Service Pack 1 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2010-10-03 21:37:17
ComboFix-quarantined-files.txt 2010-10-04 01:37

Pre-Run: 380,851,503,104 bytes free
Post-Run: 380,827,172,864 bytes free

- - End Of File - - C7B742F286E8D3F187A4443A638C4A73


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#2 m0le

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Posted 10 October 2010 - 08:06 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
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The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

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#3 m0le

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Posted 16 October 2010 - 05:07 AM

This topic has been closed.

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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