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USB Device Not Regognized- Apple iPod Touch 2G


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4 replies to this topic

#1 maki2012

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Posted 03 October 2010 - 02:09 PM

I'm not really sure why this has happened- I haven't done any serious changes to my iPod or computer, hardware or software. My iPod is working just fine, except Windows and iTunes does not recognize it.

In device manager, it comes up under USB Controllers-> Apple Mobile Device USB Driver (with an exclamation point) or as Unknown Device (also with an exclamation point).

I have tried reinstalling the driver software (uninstall -> scan for new hardware)
I have tried updating the driver software manually from
C:\System\inf -code 43, windows has stopped this device because it has reported problems
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers\usbaapl64.inf
the 4 drivers that appear (iPod USB, Mobile Device USB, Recovery (DFU), and Recovery (iBoot) give me code 10 errors (device cannot start).

I have tried the above in normal mode, DFU mode (blank screen), and recovery mode (connect to iTunes screen).

I have completely uninstalled all Apple products and reinstalled with all apps up to date.

I have tried the above on different computers with iTunes 10 and on different USB ports.

My iPod can be charged from a regular outlet.

I've followed the following:
http://support.apple.com/kb/ts1538
http://support.apple.com/kb/TS1495

As a last resort I will reset the iPod from Settings-> General ->Reset ->Erase All Content and Settings, but like I said, I can still download new apps and listen to my music from my iPod.

I'm running iOS 4.0, Windows 7.

Edited by maki2012, 03 October 2010 - 02:09 PM.


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#2 vojha

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Posted 19 February 2011 - 07:15 PM

Did you ever find a solution to this issue? My ipod just did the same thing today.

#3 maki2012

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Posted 19 February 2011 - 09:12 PM

Make sure you try all steps mentioned above.
---
I never found a concrete solution. I switched to Linux after that problem. I had my iPod jailbroken and I just wirelessly synced it with Linux. I tried using some of the iDevice software for media syncing in some media players. One day I plugged it into a PC and it recognized it. It it's not jailbroken and never has been, reset it. Try it on different PCs with different Windows OSs. Reinstall iTunes.
---

Again- I found no exact way to solve this problem if you had tried all steps in the original post.

-jmki1

#4 vojha

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Posted 19 February 2011 - 09:16 PM

Thanks for the advice. After fiddling around with it all day, I finally decided to try a new sync cable which I had laying around (OEM Apple).

Guess what? It recognized it right away. Seemed that the 6ft cable I had been using fried during a sync and subsequently wasn't relaying that my iPod was connected in order for me to restore it.

Frustrating issue as the computer didn't say that it couldn't find it, just that it had the wrong driver. Strange indeed.

Edited by vojha, 19 February 2011 - 09:17 PM.


#5 maki2012

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Posted 19 February 2011 - 10:12 PM

Interesting. I had a bunch of cables lying around back then (some Apple official, some unofficial). Maybe that is what fixed it for me.

Good luck in all future endeavors.
~jmki1

EDIT:
Oh and welcome to BC.com

Edited by maki2012, 19 February 2011 - 10:13 PM.





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