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Windows 7 gone crazy.


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#1 Holly-May

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Posted 03 October 2010 - 10:39 AM

The other day I ran my weekly Malwarebytes scan and it came up with 10 adware infections, so I removed them and next thing I know my computer is going crazy. I ran my avast and it picked up a Javascript Trojan, it said that the infection was high. So I removed it and since then my laptop has just gone downhill, since having removed that trojan my computer has shutdown 10 times due to critical error's and when I run a scan on avast at the same point everytime without fail, my laptop gives me a mini Blue screen of death. When I say mini I mean the blue screen is only in the middle and is tiny, instead of taking up the full screen.
My laptop has also adopted the facebook chat pop up sound and then tends to play when I am starting my computer up.

My laptop is a Acer 5542 with Windows seven home premium 64 bit.

Any one have any idea as to what to do?

Thank you

Holly-May :thumbsup:

P.S Will upload screen shot's at later.

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#2 Holly-May

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Posted 03 October 2010 - 01:14 PM

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA8006276600
BCP3: FFFFFA80062768E0
BCP4: FFFFF80002FC55D0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\100310-35053-01.dmp
C:\Users\Holly\AppData\Local\Temp\WER-521979-0.sysdata.xml

My Laptop won't allow me to upload but those are the details up there from my last blue screen just a few minutes ago.

#3 boopme

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Posted 03 October 2010 - 03:39 PM

Can you run the DDS app in the following link. Then tranfer it to a Flash drive or CD and upload from another PC?

Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
Skip Gmer for now.

Let me know if that went well.
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#4 Holly-May

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Posted 04 October 2010 - 11:51 AM

My computer keeps shutting down whenever I run these programs :/

#5 boopme

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Posted 04 October 2010 - 01:45 PM

Can you run BlueScreenView ??

Then post that info in a new topic in the win7 forum so they can decifer it.
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