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No Desktop!!!!


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1 reply to this topic

#1 garrett73

garrett73

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Posted 03 October 2010 - 01:00 AM

I do not know how or when this happened but the results are horrific. I no longer have a desktop. No icons,taskbar,start menu.My avg said something about a trojan horse patched jed virus and then my son shut off the pc(he is just 1 so i cant be too angry) and when i restarted it the whole shebang was gone except for the background photo.I have no icons or anything. I am able to access my programs through task manager but this is a short fix.I downloaded and ran Malware Bytes and it removed some worms and a Trojan Horse.BHO was supposed to be deleted on reboot but I still have no gui to speak of!What can I do to fix this????

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#2 kahdah

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Posted 09 October 2010 - 06:50 AM

Hello garrett73

Welcome to BleepingComputer smile.gif
==========================
  • Download OTL to your desktop.
  • Double click on OTL to run it.
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • Under the Standard Registry box change it to All.
  • Under Custom scan's and fixes section paste in the below in bold

    netsvcs
    %SYSTEMDRIVE%\*.*
    /md5start
    explorer.exe
    wininit.exe
    winlogon.exe
    /md5stop
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\System32\config\*.sav
    %systemroot%\system32\drivers\*.sys /90
    %systemroot%\system32\Spool\prtprocs\w32x86\*.dll
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\explorer.exe

  • Check the boxes beside LOP Check and Purity Check.
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.
====================
Please download Rootkit Unhooker and save it to your desktop.
  • Double-click RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan
  • Check Drivers, Stealth Code, Files, and Code Hooks
  • Uncheck the rest, then click OK
  • When prompted to Select Disks for Scan, make sure C:\ is checked and click OK
  • Wait till the scanner has finished then go File > Save Report
  • Save the report somewhere you can find it, typically your desktop. Click Close
  • Copy the entire contents of the report and paste it in your next reply.
Note - You may get this warning it is ok, just ignore it."Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"

Please do not pm for help, post it in the forums instead.

If I am helping you and have not responded for 48 hours please send me a pm as I don't always get notifications.

My help is always free, however, if you would like to make a donation to me for the help I have provided please click here Posted Image




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