Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Infected with Rootkit virus and possible other malware


  • This topic is locked This topic is locked
47 replies to this topic

#1 janaphillips

janaphillips

  • Members
  • 47 posts
  • OFFLINE
  •  
  • Local time:09:37 AM

Posted 02 October 2010 - 10:57 PM

Problem History and Attempted Solutions to Resolve
PC recently started slowing down and freezing up, especially when on the Internet with several tabs open and running multiple applications. Noticed in Windows Task Manager that Memory Usage of particular svchost.exe process was reaching rather high numbers before freeze-up. Using Process Explorer, identified particular svchost.exe process that was causing the high memory usage but did not know enough about its listed netsvcs to attempt anything. Kept getting Error Message “Generic Host Process for Windows 32 Services has encountered a problem and needs to close.” Research at securitystronghold.com provided that one explanation for error message was “numerous worms, viruses, and trojans pretend to be legal svchost.exe or use legal svchost.exe to run themselves at Windows startup.” Site also provided possible solution to fix svchost.exe errors if not related to spyware and recommended “Turn off Windows Automatic Updates, reboot, and manually update.” Turned off WAU and rebooted. Tried to access Microsoft and related sites about Windows updating, but could not link to any sites or linked to blank page indicating browser could not find site. Began getting “redirected” to other Web sites. Researched Google Redirecting and found virus-related information. Ran Microsoft Malicious Software Removal Tool but no infections found. Ran Hijack This and removed items that were recommended as “safe to remove” and “bad if unknown.” (please advise if you need me to provide original HJT log before anything was removed). Ran MBAM and found one “Trojan Agent” infection that was supposedly quarantined and deleted successfully. Browser redirecting problem continued. Ran Kaspersky’s TDSSKiller and detected one malicious object (in Rootkit.Win 32). Virus was not cured after reboot. Researched BP about combofix.exe but could not download. Gave up trying to solve problem on my own and posted into BP forum (9/24).

Procedures and Results from working with BP Moderator (9/24 through 10/1)
Booted into Safe Mode with Networking. Able to download FixExe.reg but not any of the three Rkill files or others (eXplorer.exe; iExplore.exe; exeHelper.com). Created a New Windows User Account with Administrative Rights. Successfully downloaded and ran Rkill.scr. Ran MBAM full scan and removed two infections. Rebooted Normal (New Account). Downloaded new version of SAS. Rebooted Safe Mode-Networking (New Account). Ran ATF. Ran SAS full scan. Removed infections. Ran MBAM quick scan. Rebooted Normal (New Account) and switched to Old Account. Rebooted Safe Mode-Networking (Old Account). Ran CC Cleaner (couldn’t find ATF). Ran SAS full scan. Rebooted Normal (Old Account). Ran MBAM quick scan. Posted SAS and MBAM scan logs from both New and Old Accounts. Next step was to run ESET online scan using Internet Explorer. Clicked posted link to ESET Web Site. Clicked Online Scanner button. Nothing happened. Read ESET Help File referencing IE and ActiveX controls. My IE settings at Medium High so ActiveX controls and plug-ins are mostly disabled. Changed some settings and added ESET Web site to Trusted Sites. Retried Online Scanner button but still not working. Tried to research ESET troubleshooting but browser kept redirecting. Moderator indicated that too many issues were hindering efforts and referred me to Virus, Trojan, Spyware, and Malware Removal Logs forum.

Unusual Occurrence?
Worked on PC today (Safe Mode-Networking/New Account) using only one application (PageMaker) and no Internet. Monitored one particular svchost.exe process in Windows Task Manager over three-hour time period. Peak Memory Usage number started at 66,856. After 40 minutes=137,372. After 2 hours=179,048. After 3 hours=199,480. Page Faults number (for same process) was 671,001 after two hours and 841,008 after three hours. Left PC on (unmonitored) for hour or so (no applications running). Returned to find message window “Windows.scr logon infected.” Tried to open PageMaker document and Microsoft Word but received same type message window indicating an infection for each. Shut down PC. Booted into Safe-with Networking (New Account). Able to open documents and applications successfully.

DDS (Ver_10-03-17.01) - NTFSx86 NETWORK
Run by AliasJP at 14:39:27.10 on Fri 10/01/2010
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_14
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.796 [GMT -7:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\AliasJP\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.
mSearchAssistant = hxxp://www.google.com/ie
EB: hp toolkit: {8f4902b6-6c04-4ade-8052-aa58578a21bd} - c:\windows\system32\Shdocvw.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [KBD] c:\hp\kbd\KBD.EXE
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [hpsysdrv] c:\windows\system\hpsysdrv.exe
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb06.exe
mRun: [GoToMyPC] c:\program files\citrix\gotomypc\g2svc.exe -logon
mRun: [USBToolTip] c:\progra~1\pinnacle\shared~1\programs\usbtip\USBTip.exe
mRun: [USB2Check] RUNDLL32.EXE "c:\windows\system32\PCLECoInst.dll",CheckUSBController
mRun: [Adobe ARM] ; "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Adobe Reader Speed Launcher] ; "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [AdobeCS4ServiceManager] ; "c:\program files\common files\adobe\cs4servicemanager\CS4ServiceManager.exe" -launchedbylogin
mRun: [checktime] ; c:\program files\hpselect\frontend\ct.exe
mRun: [dla] ; c:\windows\system32\dla\tfswctrl.exe
mRun: [HotKeysCmds] ; c:\windows\system32\hkcmd.exe
mRun: [KernelFaultCheck] ; %systemroot%\system32\dumprep 0 -k
mRun: [NvCplDaemon] ; RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
mRun: [nwiz] ; nwiz.exe /install
mRun: [QuickTime Task] ; "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Recguard] ; c:\windows\sminst\RECGUARD.EXE
mRun: [S3apphk] ; S3apphk.exe
mRun: [TkBellExe] ; "c:\program files\common files\real\update_ob\realsched.exe" -osboot
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
Trusted Zone: eset.com\www
Trusted Zone: eset.eu\www
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/3/9/8/398422c0-8d3e-40e1-a617-af65a72a0465/LegitCheckControl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93}
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
Handler: ms-its51 - {F6F1E82D-DE4D-11D2-875C-0000F8105754} - c:\program files\common files\microsoft shared\information retrieval\itss51.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: GoToMyPC - c:\program files\citrix\gotomypc\G2WinLogon.dll
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\aliasjp\applic~1\mozilla\firefox\profiles\yohzmkt0.default\
FF - prefs.js: browser.startup.homepage - www.bleepingcomputer.com/forums/index.php?act=Members
FF - plugin: c:\program files\mozilla firefox\plugins\npbx3d.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npbx3dpro.dll
FF - plugin: c:\program files\opera\program\plugins\np32dsw.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.proxy.type", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.buffer.cache.count", 24);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.buffer.cache.size", 4096);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("accelerometer.enabled", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

S0 xuggrfom;xuggrfom;c:\windows\system32\drivers\gjkivrai.dat --> c:\windows\system32\drivers\gjkivrai.dat [?]
S1 ATMhelpr;ATMhelpr;c:\windows\system32\drivers\ATMHELPR.SYS [2007-5-15 4064]
S1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
S1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2010-2-17 12872]
S3 trid3d;trid3d;c:\windows\system32\drivers\trid3dm.sys [2002-3-20 144860]

=============== Created Last 30 ================

2010-09-29 00:27:48 0 d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2010-09-28 22:00:34 0 d-----w- c:\program files\SUPERAntiSpyware
2010-09-28 22:00:34 0 d-----w- c:\docume~1\aliasjp\applic~1\SUPERAntiSpyware.com
2010-09-28 21:59:09 0 d-----w- c:\program files\common files\Wise Installation Wizard
2010-09-28 18:04:46 0 d-----w- c:\docume~1\aliasjp\applic~1\Malwarebytes
2010-09-28 17:49:07 0 d-----w- c:\docume~1\aliasjp\applic~1\Symantec
2010-09-27 21:30:25 0 d-----w- C:\Sreng2
2010-09-27 00:44:53 22528 ----a-w- c:\windows\system32\drivers\emAudio.sys
2010-09-27 00:44:37 9739 ----a-w- c:\windows\system32\emUSD.dll
2010-09-27 00:44:37 81920 ----a-w- c:\windows\system32\PCLECoInst.dll
2010-09-27 00:44:37 5245 ----a-w- c:\windows\system32\drivers\emFilter.sys
2010-09-27 00:44:37 45056 ----a-w- c:\windows\system32\emVFW.dll
2010-09-27 00:44:37 4493 ----a-w- c:\windows\system32\drivers\emScan.sys
2010-09-27 00:44:37 32768 ----a-w- c:\windows\system32\emProp.ax
2010-09-27 00:44:37 24269 ----a-w- c:\windows\system32\drivers\emStream.sys
2010-09-27 00:44:37 17808 ----a-w- c:\windows\system32\emYUV.dll
2010-09-27 00:44:37 100957 ----a-w- c:\windows\system32\drivers\emDevice.sys
2010-09-26 23:59:59 171520 ----a-w- c:\windows\system32\drivers\MarvinBus.sys
2010-09-26 23:59:43 0 d-----w- c:\program files\common files\Pinnacle
2010-09-26 23:58:41 0 d-----w- c:\docume~1\alluse~1\applic~1\Pinnacle Studio HD
2010-09-26 23:50:13 0 d-----w- c:\program files\common files\Pegasus Imaging
2010-09-26 23:50:10 0 d-----w- c:\program files\Pinnacle
2010-09-26 23:50:10 0 d-----w- c:\program files\common files\Yahoo!
2010-09-26 23:50:10 0 d-----w- c:\docume~1\alluse~1\applic~1\Studio 14
2010-09-26 23:50:10 0 d-----w- c:\docume~1\alluse~1\applic~1\Pinnacle Studio Plus
2010-09-25 22:43:54 0 d-----w- C:\TDSSKiller_Quarantine
2010-09-25 01:59:58 0 d-----w- c:\documents and settings\all users\Uniblue
2010-09-24 23:53:37 0 d-----w- c:\windows\system32\MpEngineStore
2010-09-24 19:31:39 0 d-----w- c:\program files\Trend Micro
2010-09-24 01:51:25 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-09-24 01:51:25 78336 ----a-w- c:\windows\system32\dllcache\ieencode.dll
2010-09-22 00:15:14 0 d-----w- c:\docume~1\alluse~1\applic~1\RegCure
2010-09-21 06:05:21 47616 ---ha-w- c:\windows\system32\chknprep.dll

==================== Find3M ====================

2010-09-24 23:53:37 24576 ----a-w- c:\windows\system32\drivers\kbdclass.sys
2010-09-12 00:42:22 1901 ----a-w- c:\windows\panose.bin
2010-08-17 13:17:06 58880 ----a-w- c:\windows\system32\spoolsv.exe
2010-07-22 15:49:15 590848 ----a-w- c:\windows\system32\rpcrt4.dll
2010-07-22 05:57:20 5120 ----a-w- c:\windows\system32\xpsp4res.dll
2006-12-04 06:16:57 1422454 ----a-w- c:\program files\Scribble.jar
2003-07-31 22:21:08 1782840 ----a-w- c:\program files\PPTVIEW.EXE
2001-08-18 12:00:00 94784 --sh--w- c:\windows\twain.dll
2008-04-14 00:12:07 50688 --sh--w- c:\windows\twain_32.dll
2008-04-14 00:11:56 1028096 --sha-w- c:\windows\system32\mfc42.dll
2008-04-14 00:12:01 57344 --sha-w- c:\windows\system32\msvcirt.dll
2008-04-14 00:12:01 413696 --sha-w- c:\windows\system32\msvcp60.dll
2008-04-14 00:12:01 343040 --sha-w- c:\windows\system32\msvcrt.dll
2008-04-14 00:12:02 551936 --sh--w- c:\windows\system32\oleaut32.dll
2008-04-14 00:12:02 84992 --sh--w- c:\windows\system32\olepro32.dll
2008-04-14 00:12:32 11776 --sh--w- c:\windows\system32\regsvr32.exe
2008-09-24 20:01:53 32768 -csha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008092420080925\index.dat

============= FINISH: 14:50:19.03 ===============

Attached Files



BC AdBot (Login to Remove)

 


#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:09:37 AM

Posted 03 October 2010 - 06:02 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  1. Do not run any other tool untill instructed to do so!
  2. Do not Attach logs unless I ask you to.
  3. Tell me about any problems that have occurred during the fix.
  4. Tell me of any other symptoms you may be having as these can help also.
  5. Do not run anything while running a fix.
  6. Do not run any other tool untill instructed to do so!


In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

Note** If you are having problems posting the complete log into this thread upload them here http://www.rapidshare.com/ and post the links in this thread

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.



Scan With RKUnHooker
  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"



Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 janaphillips

janaphillips
  • Topic Starter

  • Members
  • 47 posts
  • OFFLINE
  •  
  • Local time:09:37 AM

Posted 03 October 2010 - 03:31 PM

RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #1
==============================================
>Drivers
==============================================
0x804D7000 C:\WINDOWS\system32\ntoskrnl.exe 2189952 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2189952 bytes
0x804D7000 RAW 2189952 bytes
0x804D7000 WMIxWDM 2189952 bytes
0xBF800000 Win32k 1855488 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1855488 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xF72F1000 C:\WINDOWS\System32\DRIVERS\ltmdmnt.sys 610304 bytes (LT, LT Windows Modem)
0xF7471000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xBF05E000 C:\WINDOWS\System32\ialmdd5.DLL 552960 bytes (Intel Corporation, DirectDraw® Driver for Intel® Graphics Technology)
0xEED5E000 C:\WINDOWS\System32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xF724E000 C:\WINDOWS\system32\drivers\smwdm.sys 442368 bytes (Analog Devices, Inc., SoundMAX Integrated Digital Audio )
0xF7104000 C:\WINDOWS\System32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xEEF53000 C:\WINDOWS\System32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xEE7C0000 C:\WINDOWS\System32\DRIVERS\srv.sys 356352 bytes (Microsoft Corporation, Server driver)
0xBFFA0000 C:\WINDOWS\System32\ATMFD.DLL 286720 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0xEDE04000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xF75BA000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xF70AE000 C:\WINDOWS\system32\DRIVERS\MarvinBus.sys 188416 bytes (Pinnacle Systems GmbH, Pinnacle Marvin Discrete Bus Enumerator)
0xEE92F000 C:\WINDOWS\System32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xF7444000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xEDA16000 C:\WINDOWS\system32\drivers\kmixer.sys 176128 bytes (Microsoft Corporation, Kernel Mode Audio Mixer)
0xEEDCE000 C:\WINDOWS\System32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xBF036000 C:\WINDOWS\System32\ialmdev5.DLL 163840 bytes (Intel Corporation, Component GHAL Driver)
0xEEF03000 C:\WINDOWS\System32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xEEEDD000 C:\WINDOWS\System32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xEED12000 C:\WINDOWS\System32\Drivers\Fastfat.SYS 147456 bytes (Microsoft Corporation, Fast FAT File System Driver)
0xF722A000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xF7386000 C:\WINDOWS\System32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xF72BA000 C:\WINDOWS\System32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xEEEBB000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0xEEDF9000 C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS 139264 bytes (SUPERAdBlocker.com and SUPERAntiSpyware.com, SASKUTIL.SYS)
0x806EE000 ACPI_HAL 131840 bytes
0x806EE000 C:\WINDOWS\system32\hal.dll 131840 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xF753A000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xF758A000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xF742A000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xF7572000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xEECFA000 C:\WINDOWS\System32\Drivers\dump_IdeChnDr.sys 98304 bytes
0xBF01E000 C:\WINDOWS\System32\ialmdnt5.dll 98304 bytes (Intel Corporation, Controller Hub for Intel Graphics Driver)
0xF755A000 IdeChnDr.sys 98304 bytes (Intel Corporation, Intel Application Accelerator Driver)
0xEEB8C000 C:\WINDOWS\system32\dla\tfsnudfa.sys 98304 bytes (VERITAS Software, Inc., Direct Access Component)
0xF74FE000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xF7213000 C:\WINDOWS\System32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xEEFF0000 C:\WINDOWS\system32\drivers\ialmsbw.sys 90112 bytes (Intel Corporation, Intel Graphics Platform (SoftBIOS) Driver for Windows 2000® & Windows XP™)
0xEEBA4000 C:\WINDOWS\system32\dla\tfsnudf.sys 90112 bytes (VERITAS Software, Inc., Direct Access Component)
0xEE6E3000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xF72DD000 C:\WINDOWS\System32\DRIVERS\parport.sys 81920 bytes (Microsoft Corporation, Parallel Port Driver)
0xF73AA000 C:\WINDOWS\System32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xF7515000 drvmcdb.sys 77824 bytes (VERITAS Software, Inc., Device Driver)
0xF73BE000 C:\WINDOWS\System32\DRIVERS\ialmnt5.sys 77824 bytes (Intel Corporation, Controller Hub for Intel Graphics Driver)
0xEEFAC000 C:\WINDOWS\System32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xF7528000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xEEFDF000 C:\WINDOWS\system32\drivers\ialmkchw.sys 69632 bytes (Intel Corporation, Intel Graphics Chipset (KCH) Driver for Windows 2000® & Windows XP™)
0xF75A9000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xF7162000 C:\WINDOWS\System32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xF7709000 C:\WINDOWS\System32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xF76B9000 C:\WINDOWS\System32\DRIVERS\nic1394.sys 65536 bytes (Microsoft Corporation, IEEE1394 Ndis Miniport and Call Manager)
0xF7679000 ohci1394.sys 65536 bytes (Microsoft Corporation, 1394 OpenHCI Port Driver)
0xF76E9000 C:\WINDOWS\System32\DRIVERS\serial.sys 65536 bytes (Microsoft Corporation, Serial Device Driver)
0xF77E9000 C:\WINDOWS\System32\DRIVERS\arp1394.sys 61440 bytes (Microsoft Corporation, IP/1394 Arp Client)
0xF7729000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xF7719000 C:\WINDOWS\System32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xEE87F000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xF77A9000 C:\WINDOWS\System32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xF7689000 C:\WINDOWS\System32\DRIVERS\1394BUS.SYS 57344 bytes (Microsoft Corporation, 1394 Bus Device Driver)
0xF7649000 C:\WINDOWS\System32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xEDBA9000 C:\WINDOWS\system32\DRIVERS\HPZid412.sys 53248 bytes (HP, IEEE-1284.4-1999 Driver (Windows 2000))
0xF76D9000 C:\WINDOWS\System32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver)
0xF7739000 C:\WINDOWS\System32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xF7829000 C:\WINDOWS\system32\dla\tfsnifs.sys 53248 bytes (VERITAS Software, Inc., Direct Access Component)
0xF7629000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xBF012000 C:\WINDOWS\System32\ialmrnt5.dll 49152 bytes (Intel Corporation, Controller Hub for Intel Graphics Driver)
0xF7759000 C:\WINDOWS\System32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xF7699000 agp440.sys 45056 bytes (Microsoft Corporation, 440 NT AGP Filter)
0xF7849000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xF76F9000 C:\WINDOWS\System32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
0xF7619000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xF7749000 C:\WINDOWS\System32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xF7669000 viaagp.sys 45056 bytes (Microsoft Corporation, VIA NT AGP Filter)
0xEEE3B000 C:\WINDOWS\system32\drivers\drvnddm.sys 40960 bytes (VERITAS Software, Inc., Device Driver Manager)
0xF7609000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xF7789000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xEE8BF000 C:\WINDOWS\System32\DRIVERS\secdrv.sys 40960 bytes (Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K., Macrovision SECURITY Driver)
0xF7779000 C:\WINDOWS\System32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xF7639000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xF77F9000 C:\WINDOWS\System32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)
0xF76C9000 C:\WINDOWS\System32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
0xEE9E4000 C:\WINDOWS\System32\DRIVERS\ipfltdrv.sys 36864 bytes (Microsoft Corporation, IP FILTER DRIVER)
0xF7769000 C:\WINDOWS\System32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xF7809000 C:\WINDOWS\System32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xF71F3000 C:\WINDOWS\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0xF7659000 PxHelp20.sys 36864 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
0xEEC92000 C:\WINDOWS\system32\dla\tfsncofs.sys 36864 bytes (VERITAS Software, Inc., Direct Access Component)
0xF77D9000 C:\WINDOWS\System32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xF79A9000 C:\WINDOWS\System32\Drivers\Modem.SYS 32768 bytes (Microsoft Corporation, Modem Device Driver)
0xF7991000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xF7979000 C:\WINDOWS\System32\DRIVERS\usbccgp.sys 32768 bytes (Microsoft Corporation, USB Common Class Generic Parent Driver)
0xF79C9000 C:\WINDOWS\System32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xF78A9000 C:\WINDOWS\System32\DRIVERS\fdc.sys 28672 bytes (Microsoft Corporation, Floppy Disk Controller Driver)
0xF79B9000 C:\WINDOWS\System32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xF7889000 C:\WINDOWS\System32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xF7899000 SISAGP.sys 28672 bytes (Silicon Integrated Systems Corporation, SiS NT AGP Filter)
0xF7921000 C:\WINDOWS\System32\DRIVERS\usbprint.sys 28672 bytes (Microsoft Corporation, USB Printer driver)
0xF79E1000 C:\WINDOWS\System32\DRIVERS\USBSTOR.SYS 28672 bytes (Microsoft Corporation, USB Mass Storage Class Driver)
0xF78D9000 C:\WINDOWS\system32\DRIVERS\HPZius12.sys 24576 bytes (HP, 1284.4<->Usb Datalink Driver (Windows 2000))
0xF79E9000 C:\WINDOWS\System32\DRIVERS\kbdclass.sys 24576 bytes
0xF7959000 C:\WINDOWS\System32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xF79D9000 C:\WINDOWS\System32\DRIVERS\RTL8139.SYS 24576 bytes (Realtek Semiconductor Corporation, Realtek RTL8139 NDIS 5.0 Driver)
0xF78B9000 C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS 24576 bytes (SUPERAdBlocker.com and SUPERAntiSpyware.com, SASDIFSV.SYS)
0xF7961000 C:\WINDOWS\system32\drivers\ssrtln.sys 24576 bytes (VERITAS Software, Inc., Shared Driver Component)
0xF7969000 C:\WINDOWS\system32\dla\tfsnboio.sys 24576 bytes (VERITAS Software, Inc., Direct Access Component)
0xF7999000 C:\WINDOWS\System32\DRIVERS\usbuhci.sys 24576 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0xF7971000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xF7929000 C:\WINDOWS\System32\DRIVERS\flpydisk.sys 20480 bytes (Microsoft Corporation, Floppy Driver)
0xF7981000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xF7891000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xF79D1000 C:\WINDOWS\System32\DRIVERS\PS2.sys 20480 bytes (Hewlett-Packard Company, PS2 SYS)
0xF7931000 C:\WINDOWS\System32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xF7941000 C:\WINDOWS\System32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xF7909000 C:\WINDOWS\System32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xF7919000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xEE91B000 C:\WINDOWS\system32\DRIVERS\HPZipr12.sys 16384 bytes (HP, IEEE-1284.4-1999 Print Class Driver)
0xF7A21000 IdeBusDr.sys 16384 bytes (Intel Corporation, Intel Application Accelerator Driver)
0xF7AF5000 C:\WINDOWS\System32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xEEB74000 C:\WINDOWS\System32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xF7AB5000 C:\WINDOWS\System32\DRIVERS\serenum.sys 16384 bytes (Microsoft Corporation, Serial Port Enumerator)
0xEEC22000 C:\WINDOWS\system32\dla\tfsnopio.sys 16384 bytes (VERITAS Software, Inc., Direct Access Component)
0xEDD4C000 C:\WINDOWS\System32\DRIVERS\usbscan.sys 16384 bytes (Microsoft Corporation, USB Scanner Driver)
0xF7A1D000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xEEF33000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xF70F8000 C:\WINDOWS\System32\DRIVERS\hidusb.sys 12288 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0xF70EC000 C:\WINDOWS\System32\DRIVERS\mouhid.sys 12288 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xF7ADD000 C:\WINDOWS\System32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xF7A25000 nv_agp.sys 12288 bytes (NVIDIA Corporation, NVIDIA nForce AGP Filter)
0xF7AC5000 C:\WINDOWS\system32\drivers\pfc.sys 12288 bytes (Padus, Inc., Padus® ASPI Shell)
0xF7AC9000 C:\WINDOWS\System32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xF7100000 C:\WINDOWS\System32\drivers\ws2ifsl.sys 12288 bytes (Microsoft Corporation, Winsock2 IFS Layer)
0xF7B29000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xF7B25000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xF7B0D000 intelide.sys 8192 bytes (Microsoft Corporation, Intel PCI IDE Driver)
0xF7B2D000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xF7B3D000 C:\WINDOWS\System32\Drivers\ParVdm.SYS 8192 bytes (Microsoft Corporation, VDM Parallel Driver)
0xF7B31000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xF7B13000 C:\WINDOWS\system32\drivers\sscdbhk5.sys 8192 bytes (VERITAS Software, Inc., Shared Driver Component)
0xF7B19000 C:\WINDOWS\System32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xF7B4D000 C:\WINDOWS\system32\dla\tfsnpool.sys 8192 bytes (VERITAS Software, Inc., Direct Access Component)
0xF7B21000 C:\WINDOWS\System32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xF7B0B000 viaide.sys 8192 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
0xF7B09000 C:\WINDOWS\System32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0x86270000 C:\WINDOWS\system32\KDCOM.DLL 7040 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xF7C13000 C:\WINDOWS\System32\Drivers\ATMhelpr.SYS 4096 bytes (Adobe Systems Incorporated, Windows NT Font Driver Helper)
0xF7D4E000 C:\WINDOWS\System32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xF7CB4000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xF7C0E000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xF7BD1000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
0xF7D48000 C:\WINDOWS\system32\drivers\SENSUPGD.SYS 4096 bytes (Sensaura Ltd, Sensaura Upgrade)
0xF7C7A000 C:\WINDOWS\system32\dla\tfsndrct.sys 4096 bytes (VERITAS Software, Inc., Direct Access Component)
0xF7C5C000 C:\WINDOWS\system32\dla\tfsndres.sys 4096 bytes (VERITAS Software, Inc., Direct Access Component)
!!!!!!!!!!!Hidden driver: 0x862DCABF ?_empty_? 1345 bytes
==============================================
>Stealth
==============================================
0xF755A000 WARNING: suspicious driver modification [IdeChnDr.sys::0x862DCABF]


#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:09:37 AM

Posted 03 October 2010 - 03:50 PM

Greetings

One or more of the identified infections is Known as a Backdoor Trojan. - TDSS rootkit <--please read

What this virus does do.
QUOTE
Functionality
The functionality that the Trojan exhibits implies that it has been designed with profit-making as its primary objective. Making money from the Web typically involves generating Web traffic, installing pay-per-install software and also by generating sales leads for other Web sites and services of a dubious nature. It tries to achieve its objective by employing an array of techniques to try and make the user participate in these income-generating activities.


What the virus can do.
QUOTE
Backdoor.Tidserv is a Trojan horse that uses an advanced rootkit to hide itself. It also displays advertisements, redirects user search results, and opens a back door on the compromised computer.


This "could" allow hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can clean this machine but I cannot guarantee that it will be 100% secure afterwards. "If you would like to continue, then follow the steps below, otherwise please let me know"

I Would like you to do the following.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"
    In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 janaphillips

janaphillips
  • Topic Starter

  • Members
  • 47 posts
  • OFFLINE
  •  
  • Local time:09:37 AM

Posted 04 October 2010 - 06:49 PM

The "Combofix" step went very smoothly with no problems. Attached is the log. Except for opening up Firefox (Safe Mode) and posting here to BP, I haven't tried anything else.

Attached Files



#6 janaphillips

janaphillips
  • Topic Starter

  • Members
  • 47 posts
  • OFFLINE
  •  
  • Local time:09:37 AM

Posted 04 October 2010 - 06:53 PM

Update to my post a minute ago. Logged out of the forum back to main BP page. Redirected to another Web site! I'm going to log off and disconnect. I'll keep checking email for a notification that you have replied.

#7 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:09:37 AM

Posted 04 October 2010 - 07:40 PM

tdsskiller:

Please read carefully and follow these steps.
  • Download TDSSKiller and save it to your Desktop.
  • Extract its contents to your desktop.
  • Once extracted, open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 janaphillips

janaphillips
  • Topic Starter

  • Members
  • 47 posts
  • OFFLINE
  •  
  • Local time:09:37 AM

Posted 04 October 2010 - 08:28 PM

2010/10/04 18:20:29.0953 TDSS rootkit removing tool 2.4.4.0 Oct 4 2010 09:06:59
2010/10/04 18:20:29.0953 ================================================================================
2010/10/04 18:20:29.0953 SystemInfo:
2010/10/04 18:20:29.0953
2010/10/04 18:20:29.0953 OS Version: 5.1.2600 ServicePack: 3.0
2010/10/04 18:20:29.0953 Product type: Workstation
2010/10/04 18:20:29.0953 ComputerName: JP
2010/10/04 18:20:29.0953 UserName: Owner
2010/10/04 18:20:29.0953 Windows directory: C:\WINDOWS
2010/10/04 18:20:29.0953 System windows directory: C:\WINDOWS
2010/10/04 18:20:29.0953 Processor architecture: Intel x86
2010/10/04 18:20:29.0953 Number of processors: 1
2010/10/04 18:20:29.0953 Page size: 0x1000
2010/10/04 18:20:29.0953 Boot type: Normal boot
2010/10/04 18:20:29.0953 ================================================================================
2010/10/04 18:20:30.0250 Initialize success
2010/10/04 18:21:12.0312 ================================================================================
2010/10/04 18:21:12.0312 Scan started
2010/10/04 18:21:12.0312 Mode: Manual;
2010/10/04 18:21:12.0312 ================================================================================
2010/10/04 18:21:13.0000 ACPI (8fd99680a539792a30e97944fdaecf17) C:\WINDOWS\system32\DRIVERS\ACPI.sys
2010/10/04 18:21:13.0218 ACPIEC (9859c0f6936e723e4892d7141b1327d5) C:\WINDOWS\system32\drivers\ACPIEC.sys
2010/10/04 18:21:13.0531 aec (8bed39e3c35d6a489438b8141717a557) C:\WINDOWS\system32\drivers\aec.sys
2010/10/04 18:21:13.0765 AFD (7e775010ef291da96ad17ca4b17137d7) C:\WINDOWS\System32\drivers\afd.sys
2010/10/04 18:21:13.0984 agp440 (08fd04aa961bdc77fb983f328334e3d7) C:\WINDOWS\system32\DRIVERS\agp440.sys
2010/10/04 18:21:14.0718 AmdK7 (8fce268cdbdd83b23419d1f35f42c7b1) C:\WINDOWS\system32\DRIVERS\amdk7.sys
2010/10/04 18:21:15.0062 Arp1394 (b5b8a80875c1dededa8b02765642c32f) C:\WINDOWS\system32\DRIVERS\arp1394.sys
2010/10/04 18:21:15.0656 AsyncMac (b153affac761e7f5fcfa822b9c4e97bc) C:\WINDOWS\system32\DRIVERS\asyncmac.sys
2010/10/04 18:21:15.0875 atapi (9f3a2f5aa6875c72bf062c712cfa2674) C:\WINDOWS\system32\DRIVERS\atapi.sys
2010/10/04 18:21:16.0234 Atmarpc (9916c1225104ba14794209cfa8012159) C:\WINDOWS\system32\DRIVERS\atmarpc.sys
2010/10/04 18:21:16.0453 ATMhelpr (3ef1db7f168851914517d4ed36b57c04) C:\WINDOWS\system32\drivers\ATMhelpr.sys
2010/10/04 18:21:16.0640 audstub (d9f724aa26c010a217c97606b160ed68) C:\WINDOWS\system32\DRIVERS\audstub.sys
2010/10/04 18:21:16.0843 Beep (da1f27d85e0d1525f6621372e7b685e9) C:\WINDOWS\system32\drivers\Beep.sys
2010/10/04 18:21:17.0203 cbidf2k (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\drivers\cbidf2k.sys
2010/10/04 18:21:17.0390 CCDECODE (0be5aef125be881c4f854c554f2b025c) C:\WINDOWS\system32\DRIVERS\CCDECODE.sys
2010/10/04 18:21:17.0687 Cdaudio (c1b486a7658353d33a10cc15211a873b) C:\WINDOWS\system32\drivers\Cdaudio.sys
2010/10/04 18:21:17.0875 Cdfs (c885b02847f5d2fd45a24e219ed93b32) C:\WINDOWS\system32\drivers\Cdfs.sys
2010/10/04 18:21:18.0125 Cdrom (1f4260cc5b42272d71f79e570a27a4fe) C:\WINDOWS\system32\DRIVERS\cdrom.sys
2010/10/04 18:21:19.0109 DCamUSBEMPIA (5118ea8a2f55fa4d4295516500b78229) C:\WINDOWS\system32\DRIVERS\emDevice.sys
2010/10/04 18:21:19.0359 Disk (044452051f3e02e7963599fc8f4f3e25) C:\WINDOWS\system32\DRIVERS\disk.sys
2010/10/04 18:21:19.0609 dmboot (d992fe1274bde0f84ad826acae022a41) C:\WINDOWS\system32\drivers\dmboot.sys
2010/10/04 18:21:19.0843 dmio (7c824cf7bbde77d95c08005717a95f6f) C:\WINDOWS\system32\drivers\dmio.sys
2010/10/04 18:21:20.0062 dmload (e9317282a63ca4d188c0df5e09c6ac5f) C:\WINDOWS\system32\drivers\dmload.sys
2010/10/04 18:21:20.0265 DMusic (8a208dfcf89792a484e76c40e5f50b45) C:\WINDOWS\system32\drivers\DMusic.sys
2010/10/04 18:21:20.0609 drmkaud (8f5fcff8e8848afac920905fbd9d33c8) C:\WINDOWS\system32\drivers\drmkaud.sys
2010/10/04 18:21:20.0843 drvmcdb (7a6e688745eb7e75f735abac30d9c4c6) C:\WINDOWS\system32\drivers\drvmcdb.sys
2010/10/04 18:21:21.0078 drvnddm (ffc29800582d81df841385cd850cb05e) C:\WINDOWS\system32\drivers\drvnddm.sys
2010/10/04 18:21:21.0250 E100B (3fca03cbca11269f973b70fa483c88ef) C:\WINDOWS\system32\DRIVERS\e100b325.sys
2010/10/04 18:21:21.0484 emAudio (200da4f1964c11b3c19a07f937394624) C:\WINDOWS\system32\drivers\emAudio.sys
2010/10/04 18:21:21.0718 Fastfat (38d332a6d56af32635675f132548343e) C:\WINDOWS\system32\drivers\Fastfat.sys
2010/10/04 18:21:21.0921 Fdc (92cdd60b6730b9f50f6a1a0c1f8cdc81) C:\WINDOWS\system32\DRIVERS\fdc.sys
2010/10/04 18:21:22.0109 FiltUSBEMPIA (6f87e4706f59463b74bc4fad0f67338f) C:\WINDOWS\system32\DRIVERS\emFilter.sys
2010/10/04 18:21:22.0328 Fips (d45926117eb9fa946a6af572fbe1caa3) C:\WINDOWS\system32\drivers\Fips.sys
2010/10/04 18:21:22.0515 Flpydisk (9d27e7b80bfcdf1cdd9b555862d5e7f0) C:\WINDOWS\system32\DRIVERS\flpydisk.sys
2010/10/04 18:21:22.0734 FltMgr (b2cf4b0786f8212cb92ed2b50c6db6b0) C:\WINDOWS\system32\drivers\fltmgr.sys
2010/10/04 18:21:23.0062 Fs_Rec (3e1e2bd4f39b0e2b7dc4f4d2bcc2779a) C:\WINDOWS\system32\drivers\Fs_Rec.sys
2010/10/04 18:21:23.0265 Ftdisk (6ac26732762483366c3969c9e4d2259d) C:\WINDOWS\system32\DRIVERS\ftdisk.sys
2010/10/04 18:21:23.0468 gameenum (065639773d8b03f33577f6cdaea21063) C:\WINDOWS\system32\DRIVERS\gameenum.sys
2010/10/04 18:21:23.0656 Gpc (0a02c63c8b144bd8c86b103dee7c86a2) C:\WINDOWS\system32\DRIVERS\msgpc.sys
2010/10/04 18:21:23.0859 HidUsb (ccf82c5ec8a7326c3066de870c06daf1) C:\WINDOWS\system32\DRIVERS\hidusb.sys
2010/10/04 18:21:24.0406 HPZid412 (d03d10f7ded688fecf50f8fbf1ea9b8a) C:\WINDOWS\system32\DRIVERS\HPZid412.sys
2010/10/04 18:21:24.0578 HPZipr12 (89f41658929393487b6b7d13c8528ce3) C:\WINDOWS\system32\DRIVERS\HPZipr12.sys
2010/10/04 18:21:24.0796 HPZius12 (abcb05ccdbf03000354b9553820e39f8) C:\WINDOWS\system32\DRIVERS\HPZius12.sys
2010/10/04 18:21:25.0015 HTTP (f80a415ef82cd06ffaf0d971528ead38) C:\WINDOWS\system32\Drivers\HTTP.sys
2010/10/04 18:21:25.0546 i8042prt (4a0b06aa8943c1e332520f7440c0aa30) C:\WINDOWS\system32\DRIVERS\i8042prt.sys
2010/10/04 18:21:25.0718 i81x (007dbb8f9c35df8f8a20b8e7c1204b8b) C:\WINDOWS\system32\DRIVERS\i81xnt5.sys
2010/10/04 18:21:25.0953 iAimFP0 (19f03895ce0b9e7fb514e67bb17edcb5) C:\WINDOWS\system32\DRIVERS\wADV01nt.sys
2010/10/04 18:21:26.0203 iAimFP1 (479278c265b596c4fc1a2e0f51e70736) C:\WINDOWS\system32\DRIVERS\wADV02NT.sys
2010/10/04 18:21:26.0406 iAimFP2 (66317ecbed58d15541cad4ed60888430) C:\WINDOWS\system32\DRIVERS\wADV05NT.sys
2010/10/04 18:21:26.0593 iAimFP3 (5807920dcd9fe760ffd733a1297d164a) C:\WINDOWS\system32\DRIVERS\wSiINTxx.sys
2010/10/04 18:21:26.0781 iAimFP4 (afb6725ddf3f417495ab99198979ffb1) C:\WINDOWS\system32\DRIVERS\wVchNTxx.sys
2010/10/04 18:21:26.0984 iAimTV0 (3de116fe9fc7f15b0a5e0e611b344236) C:\WINDOWS\system32\DRIVERS\wATV01nt.sys
2010/10/04 18:21:27.0187 iAimTV1 (275b8ec3a1aa555e3f1586eaf1302ac5) C:\WINDOWS\system32\DRIVERS\wATV02NT.sys
2010/10/04 18:21:27.0375 iAimTV3 (31d5981e35d0f158cd1031e0ee74c6fe) C:\WINDOWS\system32\DRIVERS\wATV04nt.sys
2010/10/04 18:21:27.0531 iAimTV4 (78b4456a11582a927e9b1eca87d1e4f6) C:\WINDOWS\system32\DRIVERS\wCh7xxNT.sys
2010/10/04 18:21:27.0750 ialm (2401c611c0a4168b08c8b4d05c9a0de6) C:\WINDOWS\system32\DRIVERS\ialmnt5.sys
2010/10/04 18:21:27.0921 IdeBusDr (791f0829de88dd0ca77192f0dfad03b6) C:\WINDOWS\system32\DRIVERS\IdeBusDr.sys
2010/10/04 18:21:28.0156 IdeChnDr (7d2b8be9e89628663c1fb571f7c34062) C:\WINDOWS\system32\DRIVERS\IdeChnDr.sys
2010/10/04 18:21:28.0375 Imapi (083a052659f5310dd8b6a6cb05edcf8e) C:\WINDOWS\system32\DRIVERS\imapi.sys
2010/10/04 18:21:28.0718 IntelIde (b5466a9250342a7aa0cd1fba13420678) C:\WINDOWS\system32\DRIVERS\intelide.sys
2010/10/04 18:21:28.0890 intelppm (8c953733d8f36eb2133f5bb58808b66b) C:\WINDOWS\system32\DRIVERS\intelppm.sys
2010/10/04 18:21:29.0109 ip6fw (3bb22519a194418d5fec05d800a19ad0) C:\WINDOWS\system32\drivers\ip6fw.sys
2010/10/04 18:21:29.0312 IpFilterDriver (731f22ba402ee4b62748adaf6363c182) C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys
2010/10/04 18:21:29.0484 IpInIp (b87ab476dcf76e72010632b5550955f5) C:\WINDOWS\system32\DRIVERS\ipinip.sys
2010/10/04 18:21:29.0671 IpNat (cc748ea12c6effde940ee98098bf96bb) C:\WINDOWS\system32\DRIVERS\ipnat.sys
2010/10/04 18:21:29.0906 IPSec (23c74d75e36e7158768dd63d92789a91) C:\WINDOWS\system32\DRIVERS\ipsec.sys
2010/10/04 18:21:30.0093 IRENUM (c93c9ff7b04d772627a3646d89f7bf89) C:\WINDOWS\system32\DRIVERS\irenum.sys
2010/10/04 18:21:30.0343 isapnp (05a299ec56e52649b1cf2fc52d20f2d7) C:\WINDOWS\system32\DRIVERS\isapnp.sys
2010/10/04 18:21:30.0531 Kbdclass (4c5fae7ae179afa0cee02dc02cb66c7b) C:\WINDOWS\system32\DRIVERS\kbdclass.sys
2010/10/04 18:21:30.0718 kmixer (692bcf44383d056aed41b045a323d378) C:\WINDOWS\system32\drivers\kmixer.sys
2010/10/04 18:21:30.0937 KSecDD (b467646c54cc746128904e1654c750c1) C:\WINDOWS\system32\drivers\KSecDD.sys
2010/10/04 18:21:31.0625 ltmodem5 (fa2ed4a054360f3f873c15420f1f19cc) C:\WINDOWS\system32\DRIVERS\ltmdmnt.sys
2010/10/04 18:21:31.0859 MarvinBus (a3e700d78eec390f1208098cdca5c6b6) C:\WINDOWS\system32\DRIVERS\MarvinBus.sys
2010/10/04 18:21:32.0046 mnmdd (4ae068242760a1fb6e1a44bf4e16afa6) C:\WINDOWS\system32\drivers\mnmdd.sys
2010/10/04 18:21:32.0328 Modem (dfcbad3cec1c5f964962ae10e0bcc8e1) C:\WINDOWS\system32\drivers\Modem.sys
2010/10/04 18:21:32.0703 Mouclass (35c9e97194c8cfb8430125f8dbc34d04) C:\WINDOWS\system32\DRIVERS\mouclass.sys
2010/10/04 18:21:32.0906 mouhid (b1c303e17fb9d46e87a98e4ba6769685) C:\WINDOWS\system32\DRIVERS\mouhid.sys
2010/10/04 18:21:33.0109 MountMgr (a80b9a0bad1b73637dbcbba7df72d3fd) C:\WINDOWS\system32\drivers\MountMgr.sys
2010/10/04 18:21:33.0296 MPE (c0f8e0c2c3c0437cf37c6781896dc3ec) C:\WINDOWS\system32\DRIVERS\MPE.sys
2010/10/04 18:21:33.0984 MRxDAV (11d42bb6206f33fbb3ba0288d3ef81bd) C:\WINDOWS\system32\DRIVERS\mrxdav.sys
2010/10/04 18:21:34.0281 MRxSmb (f3aefb11abc521122b67095044169e98) C:\WINDOWS\system32\DRIVERS\mrxsmb.sys
2010/10/04 18:21:34.0609 Msfs (c941ea2454ba8350021d774daf0f1027) C:\WINDOWS\system32\drivers\Msfs.sys
2010/10/04 18:21:34.0796 MSKSSRV (d1575e71568f4d9e14ca56b7b0453bf1) C:\WINDOWS\system32\drivers\MSKSSRV.sys
2010/10/04 18:21:35.0000 MSPCLOCK (325bb26842fc7ccc1fcce2c457317f3e) C:\WINDOWS\system32\drivers\MSPCLOCK.sys
2010/10/04 18:21:35.0187 MSPQM (bad59648ba099da4a17680b39730cb3d) C:\WINDOWS\system32\drivers\MSPQM.sys
2010/10/04 18:21:35.0375 mssmbios (af5f4f3f14a8ea2c26de30f7a1e17136) C:\WINDOWS\system32\DRIVERS\mssmbios.sys
2010/10/04 18:21:35.0578 MSTEE (e53736a9e30c45fa9e7b5eac55056d1d) C:\WINDOWS\system32\drivers\MSTEE.sys
2010/10/04 18:21:35.0765 ms_mpu401 (ca3e22598f411199adc2dfee76cd0ae0) C:\WINDOWS\system32\drivers\msmpu401.sys
2010/10/04 18:21:36.0000 Mup (2f625d11385b1a94360bfc70aaefdee1) C:\WINDOWS\system32\drivers\Mup.sys
2010/10/04 18:21:36.0203 NABTSFEC (5b50f1b2a2ed47d560577b221da734db) C:\WINDOWS\system32\DRIVERS\NABTSFEC.sys
2010/10/04 18:21:36.0468 NDIS (1df7f42665c94b825322fae71721130d) C:\WINDOWS\system32\drivers\NDIS.sys
2010/10/04 18:21:36.0671 NdisIP (7ff1f1fd8609c149aa432f95a8163d97) C:\WINDOWS\system32\DRIVERS\NdisIP.sys
2010/10/04 18:21:36.0859 NdisTapi (1ab3d00c991ab086e69db84b6c0ed78f) C:\WINDOWS\system32\DRIVERS\ndistapi.sys
2010/10/04 18:21:37.0015 Ndisuio (f927a4434c5028758a842943ef1a3849) C:\WINDOWS\system32\DRIVERS\ndisuio.sys
2010/10/04 18:21:37.0187 NdisWan (edc1531a49c80614b2cfda43ca8659ab) C:\WINDOWS\system32\DRIVERS\ndiswan.sys
2010/10/04 18:21:37.0359 NDProxy (6215023940cfd3702b46abc304e1d45a) C:\WINDOWS\system32\drivers\NDProxy.sys
2010/10/04 18:21:37.0609 NetBIOS (5d81cf9a2f1a3a756b66cf684911cdf0) C:\WINDOWS\system32\DRIVERS\netbios.sys
2010/10/04 18:21:37.0875 NetBT (74b2b2f5bea5e9a3dc021d685551bd3d) C:\WINDOWS\system32\DRIVERS\netbt.sys
2010/10/04 18:21:38.0093 NIC1394 (e9e47cfb2d461fa0fc75b7a74c6383ea) C:\WINDOWS\system32\DRIVERS\nic1394.sys
2010/10/04 18:21:38.0296 Npfs (3182d64ae053d6fb034f44b6def8034a) C:\WINDOWS\system32\drivers\Npfs.sys
2010/10/04 18:21:38.0515 Ntfs (78a08dd6a8d65e697c18e1db01c5cdca) C:\WINDOWS\system32\drivers\Ntfs.sys
2010/10/04 18:21:38.0750 Null (73c1e1f395918bc2c6dd67af7591a3ad) C:\WINDOWS\system32\drivers\Null.sys
2010/10/04 18:21:39.0031 nv (ae292465aa6a7dba375a5afa949da83a) C:\WINDOWS\system32\DRIVERS\nv4_mini.sys
2010/10/04 18:21:39.0312 nv4 (4d31783965b0b7ced7db3f4ee14cf260) C:\WINDOWS\system32\DRIVERS\nv4.sys
2010/10/04 18:21:39.0593 nv_agp (97e6e7dc388ac4d0052edc375b0e1a0c) C:\WINDOWS\system32\DRIVERS\nv_agp.sys
2010/10/04 18:21:39.0796 NwlnkFlt (b305f3fad35083837ef46a0bbce2fc57) C:\WINDOWS\system32\DRIVERS\nwlnkflt.sys
2010/10/04 18:21:40.0015 NwlnkFwd (c99b3415198d1aab7227f2c88fd664b9) C:\WINDOWS\system32\DRIVERS\nwlnkfwd.sys
2010/10/04 18:21:40.0234 ohci1394 (ca33832df41afb202ee7aeb05145922f) C:\WINDOWS\system32\DRIVERS\ohci1394.sys
2010/10/04 18:21:40.0500 P3 (c90018bafdc7098619a4a95b046b30f3) C:\WINDOWS\system32\DRIVERS\p3.sys
2010/10/04 18:21:40.0687 Parport (5575faf8f97ce5e713d108c2a58d7c7c) C:\WINDOWS\system32\DRIVERS\parport.sys
2010/10/04 18:21:40.0906 PartMgr (beb3ba25197665d82ec7065b724171c6) C:\WINDOWS\system32\drivers\PartMgr.sys
2010/10/04 18:21:41.0125 ParVdm (70e98b3fd8e963a6a46a2e6247e0bea1) C:\WINDOWS\system32\drivers\ParVdm.sys
2010/10/04 18:21:41.0328 PCI (a219903ccf74233761d92bef471a07b1) C:\WINDOWS\system32\DRIVERS\pci.sys
2010/10/04 18:21:41.0718 PCIIde (ccf5f451bb1a5a2a522a76e670000ff0) C:\WINDOWS\system32\DRIVERS\pciide.sys
2010/10/04 18:21:41.0921 Pcmcia (9e89ef60e9ee05e3f2eef2da7397f1c1) C:\WINDOWS\system32\drivers\Pcmcia.sys
2010/10/04 18:21:43.0203 pfc (444f122e68db44c0589227781f3c8b3f) C:\WINDOWS\system32\drivers\pfc.sys
2010/10/04 18:21:43.0453 PptpMiniport (efeec01b1d3cf84f16ddd24d9d9d8f99) C:\WINDOWS\system32\DRIVERS\raspptp.sys
2010/10/04 18:21:43.0687 Processor (a32bebaf723557681bfc6bd93e98bd26) C:\WINDOWS\system32\DRIVERS\processr.sys
2010/10/04 18:21:43.0906 Ps2 (390c204ced3785609ab24e9c52054a84) C:\WINDOWS\system32\DRIVERS\PS2.sys
2010/10/04 18:21:44.0109 PSched (09298ec810b07e5d582cb3a3f9255424) C:\WINDOWS\system32\DRIVERS\psched.sys
2010/10/04 18:21:44.0296 Ptilink (80d317bd1c3dbc5d4fe7b1678c60cadd) C:\WINDOWS\system32\DRIVERS\ptilink.sys
2010/10/04 18:21:44.0515 PxHelp20 (d86b4a68565e444d76457f14172c875a) C:\WINDOWS\system32\DRIVERS\PxHelp20.sys
2010/10/04 18:21:44.0796 QCDonner (ae4c2d854f2786eda93e923a4bced983) C:\WINDOWS\system32\DRIVERS\LVCD.sys
2010/10/04 18:21:45.0812 RasAcd (fe0d99d6f31e4fad8159f690d68ded9c) C:\WINDOWS\system32\DRIVERS\rasacd.sys
2010/10/04 18:21:46.0015 Rasl2tp (11b4a627bc9614b885c4969bfa5ff8a6) C:\WINDOWS\system32\DRIVERS\rasl2tp.sys
2010/10/04 18:21:46.0234 RasPppoe (5bc962f2654137c9909c3d4603587dee) C:\WINDOWS\system32\DRIVERS\raspppoe.sys
2010/10/04 18:21:46.0421 Raspti (fdbb1d60066fcfbb7452fd8f9829b242) C:\WINDOWS\system32\DRIVERS\raspti.sys
2010/10/04 18:21:46.0703 Rdbss (7ad224ad1a1437fe28d89cf22b17780a) C:\WINDOWS\system32\DRIVERS\rdbss.sys
2010/10/04 18:21:46.0906 RDPCDD (4912d5b403614ce99c28420f75353332) C:\WINDOWS\system32\DRIVERS\RDPCDD.sys
2010/10/04 18:21:47.0156 RDPWD (6728e45b66f93c08f11de2e316fc70dd) C:\WINDOWS\system32\drivers\RDPWD.sys
2010/10/04 18:21:47.0421 redbook (f828dd7e1419b6653894a8f97a0094c5) C:\WINDOWS\system32\DRIVERS\redbook.sys
2010/10/04 18:21:47.0703 rtl8139 (d507c1400284176573224903819ffda3) C:\WINDOWS\system32\DRIVERS\RTL8139.SYS
2010/10/04 18:21:47.0890 SASDIFSV (a3281aec37e0720a2bc28034c2df2a56) C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS
2010/10/04 18:21:48.0031 SASENUM (7ce61c25c159f50f9eaf6d77fc83fa35) C:\Program Files\SUPERAntiSpyware\SASENUM.SYS
2010/10/04 18:21:48.0171 SASKUTIL (61db0d0756a99506207fd724e3692b25) C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS
2010/10/04 18:21:48.0375 ScanUSBEMPIA (f5a633609777c212ec5ff19927fc5955) C:\WINDOWS\system32\DRIVERS\emScan.sys
2010/10/04 18:21:48.0640 Secdrv (90a3935d05b494a5a39d37e71f09a677) C:\WINDOWS\system32\DRIVERS\secdrv.sys
2010/10/04 18:21:48.0875 Serenum (0f29512ccd6bead730039fb4bd2c85ce) C:\WINDOWS\system32\DRIVERS\serenum.sys
2010/10/04 18:21:49.0093 Serial (cca207a8896d4c6a0c9ce29a4ae411a7) C:\WINDOWS\system32\DRIVERS\serial.sys
2010/10/04 18:21:49.0359 Sfloppy (8e6b8c671615d126fdc553d1e2de5562) C:\WINDOWS\system32\drivers\Sfloppy.sys
2010/10/04 18:21:49.0796 SiS315 (47f18b4df6097f30c54f51ea075d1017) C:\WINDOWS\system32\DRIVERS\sisgrp.sys
2010/10/04 18:21:50.0015 SISAGP (c729eb60dd40948e5eb3fb53dc9cad44) C:\WINDOWS\system32\DRIVERS\SISAGP.sys
2010/10/04 18:21:50.0234 SLIP (866d538ebe33709a5c9f5c62b73b7d14) C:\WINDOWS\system32\DRIVERS\SLIP.sys
2010/10/04 18:21:50.0500 smwdm (aac8c0f579705a4eed71cdb6954481c7) C:\WINDOWS\system32\drivers\smwdm.sys
2010/10/04 18:21:50.0937 splitter (ab8b92451ecb048a4d1de7c3ffcb4a9f) C:\WINDOWS\system32\drivers\splitter.sys
2010/10/04 18:21:51.0171 sr (76bb022c2fb6902fd5bdd4f78fc13a5d) C:\WINDOWS\system32\DRIVERS\sr.sys
2010/10/04 18:21:51.0421 Srv (da852e3e0bf1cea75d756f9866241e57) C:\WINDOWS\system32\DRIVERS\srv.sys
2010/10/04 18:21:51.0671 sscdbhk5 (4264ebe2edb3cae56d6ea734b0e0ac8e) C:\WINDOWS\system32\drivers\sscdbhk5.sys
2010/10/04 18:21:51.0921 ssrtln (fdf219e0b6a5cbba34424ac361030aed) C:\WINDOWS\system32\drivers\ssrtln.sys
2010/10/04 18:21:52.0203 streamip (77813007ba6265c4b6098187e6ed79d2) C:\WINDOWS\system32\DRIVERS\StreamIP.sys
2010/10/04 18:21:52.0406 swenum (3941d127aef12e93addf6fe6ee027e0f) C:\WINDOWS\system32\DRIVERS\swenum.sys
2010/10/04 18:21:52.0609 swmidi (8ce882bcc6cf8a62f2b2323d95cb3d01) C:\WINDOWS\system32\drivers\swmidi.sys
2010/10/04 18:21:53.0625 sysaudio (8b83f3ed0f1688b4958f77cd6d2bf290) C:\WINDOWS\system32\drivers\sysaudio.sys
2010/10/04 18:21:53.0921 Tcpip (9aefa14bd6b182d61e3119fa5f436d3d) C:\WINDOWS\system32\DRIVERS\tcpip.sys
2010/10/04 18:21:54.0187 TDPIPE (6471a66807f5e104e4885f5b67349397) C:\WINDOWS\system32\drivers\TDPIPE.sys
2010/10/04 18:21:54.0421 TDTCP (c56b6d0402371cf3700eb322ef3aaf61) C:\WINDOWS\system32\drivers\TDTCP.sys
2010/10/04 18:21:54.0625 TermDD (88155247177638048422893737429d9e) C:\WINDOWS\system32\DRIVERS\termdd.sys
2010/10/04 18:21:54.0843 tfsnboio (7f975769ab303c2432b31ba55e4569c7) C:\WINDOWS\system32\dla\tfsnboio.sys
2010/10/04 18:21:55.0031 tfsncofs (986e35f51ed3a824c69f5bd10a793098) C:\WINDOWS\system32\dla\tfsncofs.sys
2010/10/04 18:21:55.0187 tfsndrct (012c7884b9d06d05a8143241a3d56d06) C:\WINDOWS\system32\dla\tfsndrct.sys
2010/10/04 18:21:55.0359 tfsndres (42ca2c29a2ecd36b406c0e1d4db4ed23) C:\WINDOWS\system32\dla\tfsndres.sys
2010/10/04 18:21:55.0578 tfsnifs (4b1267f6aa34ec2fd7a9ae9ecb292494) C:\WINDOWS\system32\dla\tfsnifs.sys
2010/10/04 18:21:55.0750 tfsnopio (90cfd937019cf62c7e9c656c01e0e6ad) C:\WINDOWS\system32\dla\tfsnopio.sys
2010/10/04 18:21:55.0921 tfsnpool (4474cb19867ea64aff26d36bf35c5bc9) C:\WINDOWS\system32\dla\tfsnpool.sys
2010/10/04 18:21:56.0125 tfsnudf (1cb0df2775be778819e8b53cd71250c5) C:\WINDOWS\system32\dla\tfsnudf.sys
2010/10/04 18:21:56.0328 tfsnudfa (e091f8b100e2f2f05d24bd4e1a86996b) C:\WINDOWS\system32\dla\tfsnudfa.sys
2010/10/04 18:21:56.0687 trid3d (77b27ee02e30b653cafe68bd01e952d1) C:\WINDOWS\system32\DRIVERS\trid3dm.sys
2010/10/04 18:21:56.0968 Udfs (5787b80c2e3c5e2f56c2a233d91fa2c9) C:\WINDOWS\system32\drivers\Udfs.sys
2010/10/04 18:21:57.0390 Update (402ddc88356b1bac0ee3dd1580c76a31) C:\WINDOWS\system32\DRIVERS\update.sys
2010/10/04 18:21:57.0703 usbccgp (173f317ce0db8e21322e71b7e60a27e8) C:\WINDOWS\system32\DRIVERS\usbccgp.sys
2010/10/04 18:21:57.0953 usbehci (65dcf09d0e37d4c6b11b5b0b76d470a7) C:\WINDOWS\system32\DRIVERS\usbehci.sys
2010/10/04 18:21:58.0156 usbhub (1ab3cdde553b6e064d2e754efe20285c) C:\WINDOWS\system32\DRIVERS\usbhub.sys
2010/10/04 18:21:58.0375 usbohci (0daecce65366ea32b162f85f07c6753b) C:\WINDOWS\system32\DRIVERS\usbohci.sys
2010/10/04 18:21:58.0578 usbprint (a717c8721046828520c9edf31288fc00) C:\WINDOWS\system32\DRIVERS\usbprint.sys
2010/10/04 18:21:58.0859 usbscan (a0b8cf9deb1184fbdd20784a58fa75d4) C:\WINDOWS\system32\DRIVERS\usbscan.sys
2010/10/04 18:21:59.0046 USBSTOR (a32426d9b14a089eaa1d922e0c5801a9) C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS
2010/10/04 18:21:59.0265 usbuhci (26496f9dee2d787fc3e61ad54821ffe6) C:\WINDOWS\system32\DRIVERS\usbuhci.sys
2010/10/04 18:21:59.0484 VgaSave (0d3a8fafceacd8b7625cd549757a7df1) C:\WINDOWS\System32\drivers\vga.sys
2010/10/04 18:21:59.0718 viaagp (754292ce5848b3738281b4f3607eaef4) C:\WINDOWS\system32\DRIVERS\viaagp.sys
2010/10/04 18:21:59.0953 ViaIde (3b3efcda263b8ac14fdf9cbdd0791b2e) C:\WINDOWS\system32\DRIVERS\viaide.sys
2010/10/04 18:22:00.0281 VolSnap (4c8fcb5cc53aab716d810740fe59d025) C:\WINDOWS\system32\drivers\VolSnap.sys
2010/10/04 18:22:00.0562 Wanarp (e20b95baedb550f32dd489265c1da1f6) C:\WINDOWS\system32\DRIVERS\wanarp.sys
2010/10/04 18:22:01.0000 wdmaud (6768acf64b18196494413695f0c3a00f) C:\WINDOWS\system32\drivers\wdmaud.sys
2010/10/04 18:22:01.0359 WS2IFSL (6abe6e225adb5a751622a9cc3bc19ce8) C:\WINDOWS\System32\drivers\ws2ifsl.sys
2010/10/04 18:22:01.0578 WSTCODEC (c98b39829c2bbd34e454150633c62c78) C:\WINDOWS\system32\DRIVERS\WSTCODEC.SYS
2010/10/04 18:22:01.0812 WudfPf (f15feafffbb3644ccc80c5da584e6311) C:\WINDOWS\system32\DRIVERS\WudfPf.sys
2010/10/04 18:22:02.0046 WudfRd (28b524262bce6de1f7ef9f510ba3985b) C:\WINDOWS\system32\DRIVERS\wudfrd.sys
2010/10/04 18:22:02.0453 {6080A529-897E-4629-A488-ABA0C29B635E} (231f08744f697b9732cce7f5020819bb) C:\WINDOWS\system32\drivers\ialmsbw.sys
2010/10/04 18:22:02.0718 {D31A0762-0CEB-444e-ACFF-B049A1F6FE91} (54419fc58e342205adab380e3f4975e7) C:\WINDOWS\system32\drivers\ialmkchw.sys
2010/10/04 18:22:02.0796 \HardDisk0\MBR - detected Rootkit.Win32.TDSS.tdl4 (0)
2010/10/04 18:22:02.0812 ================================================================================
2010/10/04 18:22:02.0812 Scan finished
2010/10/04 18:22:02.0812 ================================================================================
2010/10/04 18:22:02.0843 Detected object count: 1
2010/10/04 18:22:15.0468 \HardDisk0\MBR - will be cured after reboot
2010/10/04 18:22:15.0468 Rootkit.Win32.TDSS.tdl4(\HardDisk0\MBR) - User select action: Cure
2010/10/04 18:22:33.0703 Deinitialize success


#9 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:09:37 AM

Posted 04 October 2010 - 09:59 PM

Hello

Looks like TDSSKiller got the rootkit I need you to run this script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

CODE
FCopy::
c:\windows\ServicePackFiles\i386\kbdclass.sys | c:\windows\system32\drivers\kbdclass.sys

Driver::
xuggrfom


Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe

This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"
    In your next post I need the following
    1. report from Combofix
    2. let me know of any problems you may have had
    3. How is the computer doing now after running the script?

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 janaphillips

janaphillips
  • Topic Starter

  • Members
  • 47 posts
  • OFFLINE
  •  
  • Local time:09:37 AM

Posted 04 October 2010 - 09:59 PM

Just wanted to add that the Automatic Updates Yellow Shield in the Notification Tray indicates that "Updates are ready for your computer." The two updates listed are:

1. Cumulative Security Update for ActiveX Killbits for Windows XP (KB980195) Security issues have been identified in ActiveX controls that could allow an attacker to compromise a system running Microsoft Internet Explorer and gain control over it. You can help protect your system by installing this update from Microsoft. After you install this item, you may have to restart your computer. More information for this update can be found at http://go.microsoft.com/fwlink/?LinkId=185159.

2. Update for Windows XP (KB214007) Install this update to help strengthen authentication credentials in specific scenarios. After you install this item, you may have to restart your computer. More information for this update can be found at http://go.microsoft.com/fwlink/?LinkID=200499.

Until I hear from you to the contrary, I will not install these updates and will choose the option to shut down the PC without updating.




#11 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:09:37 AM

Posted 04 October 2010 - 10:00 PM

wait till after you run this script as it will make the report rather large - after the script go ahead and install them


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#12 janaphillips

janaphillips
  • Topic Starter

  • Members
  • 47 posts
  • OFFLINE
  •  
  • Local time:09:37 AM

Posted 04 October 2010 - 11:39 PM

Since the reboot after ComboFix ran, the Windows Update Yellow Shield disappeared from the Notification Tray. Updates are ready to install indicated in the Turn Off Computer window. Did some major browser testing. Opened multiple windows in both Internet Explorer and Firefox. Visited various Web sites that I had problems with before (Microsoft Updates, Microsoft MRT), SAS, MAMB, ESET). Did various Google searches including Tidserv and Alureon with successful links to Symantec and other Virus Help forums. No redirecting problems at all!! Checked email and opened multiple applications. Everything is running just fine. I did check Windows Task Manager for the one svchost.exe process that used to run high numbers and freeze-up the PC. The numbers just before this post were (PMU=221,336 and Page Faults=306,378) so I assume these are normal. ComboFix log attached.

Attached Files



#13 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:09:37 AM

Posted 05 October 2010 - 12:00 AM

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs
    1. click on start
    2. then go to settings
    3. after that you need control panel
    4. look for the icon add/remove programs
    click on the following programs

    Adobe Reader 9.3
    Java Web Start


    and click on remove

Update Adobe Reader
    Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
      If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.

Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
        Applications and Applets
        Trace and Log Files
    • Click OK on Delete Temporary Files Window
      Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
    • Click OK to leave the Temporary Files Window
    • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):
  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :
    I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis
  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"
    In your next post I need the following
    1. Log From MBAM
    2. report from Hijackthis
    3. let me know of any problems you may have had
    4. How is the computer doing now?

Gringo



I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#14 janaphillips

janaphillips
  • Topic Starter

  • Members
  • 47 posts
  • OFFLINE
  •  
  • Local time:09:37 AM

Posted 05 October 2010 - 02:28 AM

Removed Adobe Reader 9.3 and updated to latest version. Removed Java Web Start. Clicked on Java (in Control Panel). Java Control Panel Window says "The system cannot find the registry key specified HKEY LocalMachine\Software\JavaSoft\Java Runtime Environment\1.6.0_15>" I went to Java Tester which determined that I'm running Java version 1.6.0_15 from Sun. I downloaded latest version 6.0.210.73 but when I ran the jxpiinstall.exe file, I received following messages in this order:
1. bin/awt.dll. Old File not found. However, a file of the same name was found. No update done since file contents do not match.
2. Java Update fails to apply changes to your system.
3. Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.
4. Installation failed.The wizard was interrupted before Java Update 21 could be completely installed. To complete installation at another time, please run setup again.

I don't know enough about Java to troubleshoot this issue and there's obviously some type of conflict. Other places that Java appears: In Control Panel Add/Remove Programs, it lists Java 6 Update 14. In Firefox Tools Add-ons, it has Java Deployment Tool Kit 6.0.150.3 enabled and Java Platform SE6 U15 6.0.150.3 Next Generation Java Plug-in 1.6.0_15 for Mozilla Browsers enabled. In Internet Explorer, Java box is checked with notation Use JRE 1.6.0_13 for applet (requires restart).

Could not do the next step "Clear your Java Cache" without access to the Java Control Panel Window. In preparation for other steps, I have downloaded TFC, updated MBAM, and downloaded Hijack This Installer.

Signing off for the day. Will allow Windows Updates to install during Turn Off.


#15 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:09:37 AM

Posted 05 October 2010 - 02:32 AM

Hello

Uninstall all jave from add/remove then install new one from here

Install Java:

Please go here to install Java
  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users