Hello and welcome to Bleepingcomputer.
This solution has helped in some cases. http://support.microsoft.com/fixit#tab1
Also about UPPER AND LOWER FILTERS.
(UPPER AND LOWER FILTERS ERRORS)
This is released by Microsofts knowledge base.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:http://support.microsoft.com/kb/322756/
This problem may occur if one of the following scenarios is true:
· The filter drivers in the CD and the DVD storage stack are not migrated successfully to Windows.
· You uninstalled CD software that fails to properly remove itself in the registry.
· You installed software that adds filter drivers in the CD and the DVD storage stack that interfere with existing filters.
To resolve this problem, remove the affected filter drivers. To do this, follow these steps:
1. (In Windows Vista and Windows 7) Click Start, type regedit in the Start Search box, and then click regedit in the Programs list.
(In Windows 95, 98, ME or XP. Click Start, then RUN and type regedit into this field box.)
If you are prompted for an administrator password or confirmation, type your password, or click Continue.
2. Locate, and then click the following registry subkey:
Caution There can be many instances of the registry subkey that is mentioned in step 2. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM.
3. In the right pane, right-click UpperFilters, and then click Delete.
4. Click Yes to confirm the removal of the UpperFilters registry entry.
5. In the right pane, right-click LowerFilters, and then click Delete.
6. Click Yes to confirm the removal of the LowerFilters registry entry.
7. Exit Registry Editor, and then restart the computer.
Note: You may not always find both the UPPER and LOWER filters listed. if this is the case, delete the ONE that is listed.
For more information, follow the below link:http://support.microsoft.com/kb/929461
Hopefully one of these will help if not, you could try using imgburn, it has a utility that in some cases resolves cd and dvd issues http://www.imgburn.com/
If this still does not work, your laser may be dirty and be need to be cleaned with a laser disk cleaner which can be purchased at most music stores.
Edited by MrBruce1959, 02 October 2010 - 07:37 PM.