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Windows Vista Welcome Issues


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16 replies to this topic

#1 zret

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Posted 02 October 2010 - 03:49 PM

To Whom it May Concern,

Recently after booting up my laptop running Windows Vista I've run into some problems. After I input my password the text "Welcome" shows up on the screen and the little blue animated circle that usually signifies something loading appears next to it. Then it stays there, and never actually loads my desktop. I've had the laptop on waiting for the desktop to load for over 2 hours at a time, with no change. Please help.

Zret

Edit, fixed title

Edited by hamluis, 04 October 2010 - 01:13 PM.


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#2 ice2921

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Posted 02 October 2010 - 05:18 PM

Computer specifications please. Is this Windows Vista Home or Ultimate? Have you aded or installed any new hardware or software? You can try using windows last known good configuration.

Follow these steps to get to last known good configuration.

1.Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer.

2.Do one of the following:

If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you will need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.

If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to start, and then press F8.

3.On the Advanced Boot Options screen, use the arrow keys to highlight Last Known Good Configuration, and then press ENTER.

Try that and report back. Hope it helps.

Edited by ice2921, 02 October 2010 - 05:19 PM.


#3 zret

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Posted 03 October 2010 - 06:36 PM

It's a Sony VAIO Model Number: VGN-AR350E running on Windows Vista Home Premium, 3GB of RAM and an Intel Centrino Duo processor. I would tell you more but I can't pull up the specs anymore.

The F8 button is not bringing up the Advanced Boot Screen when I restart the computer. Holding it down doesn't work, neither does pressing it repeatedly. Any alternatives?

#4 cryptodan

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Posted 04 October 2010 - 06:57 AM

How old is this laptop?

You hit F8 after the BIOS Post screen or the Boot Logo.

#5 zret

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Posted 04 October 2010 - 12:21 PM

This laptop was made in 2007.

I've been doing exactly that, with no response.

#6 cryptodan

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Posted 04 October 2010 - 01:48 PM

DOes it get paste the BIOS POST Screen at all?

You maybe having harddrive issues.

#7 zret

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Posted 04 October 2010 - 02:29 PM

If I do nothing it gets to the Windows Login screen. But when I put the password in it just says welcome and acts like it's loading....and never does. I never make it to the actual desktop screen.

#8 zbd

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Posted 04 October 2010 - 09:46 PM

Boot from the windows CD and use the recovery console to perform these tasks. If that doesn't work a repair install might be needed.

#9 zret

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Posted 05 October 2010 - 02:01 AM

Mine didn't come with one can I make one online?

#10 ice2921

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Posted 05 October 2010 - 06:09 AM

Is your laptop still under warranty?

#11 zret

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Posted 05 October 2010 - 12:01 PM

No

#12 cybermoose

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Posted 16 October 2010 - 08:23 PM

Before you do anything drastic, try this:

Boot to safe mode with networking and be sure to allow the computer to fully boot. Then, shut the computer down completely. Next, start the computer again and allow it to boot normally.

The same thing happened to me recently. Starting it in safe mode with networking, shutting it down & starting it again in normal mode fixed the problem.

If you're still having trouble booting into safe mode, be sure to start tapping the F8 key while you still see the BIOS screen. Tap the F8 key at about 1 second intervals until the boot options menu appears, then select safe mode with networking.

#13 zret

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Posted 17 October 2010 - 12:31 AM

Sadly, F8 is not working at all, no matter what variation I try: holding it down doesn't work, one second intervals doesn't work, and pressing it once doesn't work.

If I could get it past the welcome screen and onto the desktop, I could pull up the msconfig and force it to boot in safe mode. But If I could do that, the problem would already be solved.

#14 cryptodan

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Posted 17 October 2010 - 12:37 AM

You have to reboot then after the Sony Splash Screen start hitting F8.

#15 zret

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Posted 20 October 2010 - 08:46 PM

F8 is still not working at all, no matter when I press it.




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