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ANTIVIRUSTGT knocking out touchpad


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#1 shogun697

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Posted 02 October 2010 - 03:04 PM

On a toshiba satellite laptop the touchpad would'nt work. The driver showed it was in error so i uninstalled the driver and worked great for a few hours till happened again.I done the same thing and once again it happened so i'm after reinstalling the driver once again.I done a Avast boot time scan and it showed "zip> touch pad driver\data1 cab error 42125{zip is corruputed.}.
Also i found a program called ANTIVIRUSTGT/ I ran the guide from bleeping computer but it does not appear to have worked. Its not telling me that it has that virus no pop ups etc
Any help would be great.Thanks for taking time to read this

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#2 boopme

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Posted 02 October 2010 - 08:44 PM

Let's try it this way...
Reboot into Safe Mode with Networking
How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode with Networking using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.


>>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.

RKill....

Download and Run RKill
  • Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply
Do not reboot your computer after running rkill as the malware programs will start again. Or if rebooting is required run it again.


If you continue having problems running rkill.com, you can download iExplore.exe or eXplorer.exe, which are renamed copies of rkill.com, and try them instead.



Next run Superantisypware (SAS):

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 shogun697

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Posted 03 October 2010 - 09:39 AM

Thanks for the help Boopme.Heres the First scan.
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 10/03/2010 at 03:16 PM

Application Version : 4.44.1000

Core Rules Database Version : 5622
Trace Rules Database Version: 3434

Scan type : Complete Scan
Total Scan Time : 00:23:02

Memory items scanned : 278
Memory threats detected : 0
Registry items scanned : 6131
Registry threats detected : 0
File items scanned : 18920
File threats detected : 16

Adware.Tracking Cookie
C:\Documents and Settings\User1\Cookies\user1@collective-media[4].txt
C:\Documents and Settings\User1\Cookies\user1@serving-sys[2].txt
C:\Documents and Settings\User1\Cookies\user1@mediaplex[1].txt
C:\Documents and Settings\User1\Cookies\user1@serving-sys[1].txt
C:\Documents and Settings\User1\Cookies\user1@doubleclick[1].txt
C:\Documents and Settings\User1\Cookies\user1@revsci[1].txt
C:\Documents and Settings\User1\Cookies\user1@bs.serving-sys[2].txt
C:\Documents and Settings\User1\Cookies\user1@bs.serving-sys[1].txt
C:\Documents and Settings\User1\Cookies\user1@apmebf[1].txt
C:\Documents and Settings\User1\Cookies\user1@avgtechnologies.112.2o7[1].txt
C:\Documents and Settings\User1\Cookies\user1@ad.yieldmanager[2].txt
C:\Documents and Settings\User1\Cookies\user1@content.yieldmanager[1].txt
C:\Documents and Settings\User1\Cookies\user1@collective-media[3].txt
C:\Documents and Settings\User1\Cookies\user1@collective-media[2].txt
C:\Documents and Settings\User1\Cookies\user1@winzip.122.2o7[2].txt
C:\Documents and Settings\User1\Cookies\user1@winzip.122.2o7[1].txt

#4 shogun697

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Posted 03 October 2010 - 09:54 AM

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4736

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

03/10/2010 15:53:49
mbam-log-2010-10-03 (15-53-49).txt

Scan type: Quick scan
Objects scanned: 129686
Time elapsed: 5 minute(s), 50 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\User1\Desktop\eXplorer.exe (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.

#5 shogun697

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Posted 03 October 2010 - 10:13 AM

I have reinstalled the touchpad driver so I will let you know how its goes.But when I click on the start icon under user there is still The antivirusGT program. Thanks once again for helping

#6 boopme

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Posted 03 October 2010 - 12:47 PM

Hi, you're welome. We will do an online scan. If it syill in the Start .. Do a file/folder search for AntivirusGT and see if you can ger the full path.

ESET
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the ESET Online Scanner button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Export to text file... to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Eset Smart Installer icon on your desktop.
  • Check the "YES, I accept the Terms of Use"
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push "List of found threats"
  • Push "Export to text file", and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the "<<Back" button.
  • Push Finish
In your next reply, please include the following:
  • Eset Scan Log


NOTE: In some instances if no malware is found there will be no log produced.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 shogun697

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Posted 03 October 2010 - 02:03 PM

No threats Found. The file/folder search c;\documents and settings\all users\start menu\AVGT. Thanks

#8 boopme

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Posted 03 October 2010 - 02:32 PM

Ok lets kill that,AVGT.

use MBAM's FileAssassin feature.

Open MBAM again.Click the More Tools tab and then the Run Tool button
Now browse to the file(s) we want to remove using the drop down box next to Look in: at the top.
Locate the file(s), click Open. c;\documents and settings\all users\start menu\AVGT <<-- kill this
You will be prompted with a message warning: This file will be permanently deleted. Are you sure you want to continue?. Click Yes.
If removal did not require a reboot, you will receive a message indicating the file was deleted successfully, however, I recommend you reboot anyway.

Caution: Be careful what you delete. FileAssassin is a powerful program, designed to move highly persistent files. Using it incorrectly could lead to disastrous problems with your operating system.


How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 shogun697

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Posted 03 October 2010 - 02:59 PM

Done that and deleted it and rebooted.Now here where it gets a bit strange.Its still pinned to start so i went back to file assassin and and pressed the run tool .In the look in My recent Documents
desktop
My Documents
my Computer
Local disk c
Documents and settings
all users
Start menu
AVGT

I Click on AVGT and drop down box is empty
I Checked the start down menu and AVGT folder is there but its empty.I click on to to run file assasin and it brings me back to AVGT drop down menu

I'm hoping because the Folder is empty its gone?

#10 boopme

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Posted 03 October 2010 - 03:24 PM

Use Process Explorer to see what's running at startup.


Please download and run Process Explorer v11.33
Click on File then Save As, create a log.
Copy and paste it into your next reply.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 shogun697

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Posted 03 October 2010 - 03:45 PM

Process PID CPU Private Bytes Working Set Description Company Name
System Idle Process 0 99.23 0 K 16 K
Interrupts n/a 0 K 0 K Hardware Interrupts
DPCs n/a 0 K 0 K Deferred Procedure Calls
System 4 0 K 224 K
smss.exe 856 168 K 400 K Windows NT Session Manager Microsoft Corporation
csrss.exe 904 1,684 K 4,052 K Client Server Runtime Process Microsoft Corporation
winlogon.exe 932 7,208 K 4,420 K Windows NT Logon Application Microsoft Corporation
services.exe 980 0.77 3,056 K 4,352 K Services and Controller app Microsoft Corporation
svchost.exe 1168 3,264 K 5,504 K Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1240 3,104 K 4,984 K Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1388 18,600 K 28,480 K Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1528 2,480 K 4,060 K Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1600 2,800 K 4,544 K Generic Host Process for Win32 Services Microsoft Corporation
AvastSvc.exe 1872 12,212 K 27,700 K avast! Service AVAST Software
spoolsv.exe 720 3,460 K 5,492 K Spooler SubSystem App Microsoft Corporation
svchost.exe 1772 2,340 K 3,828 K Generic Host Process for Win32 Services Microsoft Corporation
AppleMobileDeviceService.exe 1504 1,912 K 3,012 K Apple Mobile Device Service Apple, Inc.
mDNSResponder.exe 1900 2,168 K 3,576 K Bonjour Service Apple Inc.
MDM.EXE 2164 2,204 K 3,764 K Machine Debug Manager Microsoft Corporation
svchost.exe 2372 2,572 K 4,708 K Generic Host Process for Win32 Services Microsoft Corporation
TAPPSRV.exe 2480 1,728 K 2,564 K TOSHIBA TAPPSRV TOSHIBA Corp.
alg.exe 3376 2,364 K 4,072 K Application Layer Gateway Service Microsoft Corporation
lsass.exe 992 5,032 K 1,768 K LSA Shell (Export Version) Microsoft Corporation
explorer.exe 192 18,764 K 29,020 K Windows Explorer Microsoft Corporation
BrMfcWnd.exe 748 2,360 K 5,404 K Brother Status Monitor MFC Application Brother Industries, Ltd.
BrMfcMon.exe 1884 2,216 K 4,024 K Status Monitor (Local) Brother Industries, Ltd.
SynTPLpr.exe 456 1,996 K 3,180 K TouchPad Driver Helper Application Synaptics, Inc.
SynTPEnh.exe 784 2,748 K 5,584 K Synaptics TouchPad Enhancements Synaptics, Inc.
Toshiba.exe 1376 2,252 K 3,692 K Toshiba Custom PlugIn Application Synaptics, Inc.
AvastUI.exe 764 5,068 K 2,136 K avast! Antivirus AVAST Software
ctfmon.exe 820 2,096 K 3,744 K CTF Loader Microsoft Corporation
GoogleToolbarNotifier.exe 824 3,108 K 536 K GoogleToolbarNotifier Google Inc.
msmsgs.exe 840 2,464 K 2,456 K Windows Messenger Microsoft Corporation
SUPERAntiSpyware.exe 848 79,188 K 716 K SUPERAntiSpyware Application SUPERAntiSpyware.com
BtMon2.exe 1188 2,084 K 3,504 K Bluetooth Monitor 2.0 TOSHIBA
iexplore.exe 1396 13,248 K 20,308 K Internet Explorer Microsoft Corporation
iexplore.exe 400 32,320 K 42,592 K Internet Explorer Microsoft Corporation
iexplore.exe 3140 36,272 K 49,788 K Internet Explorer Microsoft Corporation
procexp.exe 1568 7,756 K 12,896 K Sysinternals Process Explorer Sysinternals - www.sysinternals.com
BrccMCtl.exe 1544 45,368 K 49,968 K Control Center 3 Main Program Brother Industries, Ltd.

#12 boopme

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Posted 03 October 2010 - 06:15 PM

Hello OK, it is not running so if you can search it again the right click and select delete for AVGT.
Is your SUPERAntiSpyware the paid version? If NOT then right click it's icon in the System tray and select stop/end /disable. As the fee version is not giving active protection and no need to waste resources.

Edited by boopme, 04 October 2010 - 08:56 AM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 shogun697

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Posted 04 October 2010 - 05:22 AM

Boopme thanks for taking the time and giving all the help.

#14 boopme

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Posted 04 October 2010 - 09:01 AM

You're welcome! Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista and Windows 7 users can refer to these links: Create a New Restore Point in Vista or Windows 7 and Disk Cleanup in Vista.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#15 shogun697

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Posted 04 October 2010 - 03:20 PM

Just done it Thanks Boopme great tip.




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