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Toshiba Satellite Webcam Application Problem


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#1 stankonia

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Posted 02 October 2010 - 12:28 PM

I am using a Toshiba Satellite L500D -00X laptop on Windows 7 64-bit OS Home Premium. When I started using my laptop my Toshiba Webcam Application was not working and would not open, so I uninstalled the application and tried re-installing it. The problem is that when I run the setup it finishes installing but the program does not show up anywhere under my list of programs installed.

If there is any other info needed please let me know. Thank you.

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#2 Layback Bear

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Posted 02 October 2010 - 12:59 PM

Go to Start and type in the program you just installed, it should show up there. You should be able to install the program from there. You have most likely downloaded the program but not installed it yet.

#3 stankonia

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Posted 02 October 2010 - 03:14 PM

Only the setup file shows up, no program. But I will try it again.

#4 killerx525

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Posted 02 October 2010 - 11:52 PM

I found the 64 bit webcam setup from Toshiba:
http://www.mytoshiba.com.au/file/download/...tc30049700e.exe

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#5 stankonia

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Posted 03 October 2010 - 03:46 AM

Well I downloaded that file, opened it, clicked Start, and ran the setup/installation. Then Windows asked me if I wanted to allow it to make changes to my computer and I clicked Yes, after that the blue icon for the setup pops up for a couple seconds on my toolbar then disappears. This was happening before as well when I tried re-installing, so I am unsure of what to do.

Thank you once again.

#6 Layback Bear

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Posted 03 October 2010 - 06:12 AM

After doing that I would not try to force it anymore. Next I would do is go here.
http://www.microsoft.com/windows/compatibi...us/default.aspx
This will allow you to check if this program is compatible with your operating system. If that doesn't give you your answer I would go to Toshiba web site and look for help. Of course keep coming back here for others to post help.

#7 stankonia

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Posted 03 October 2010 - 05:20 PM

Well the software is on the compatibility list, and it says it works with 64-bit, so I don't know what my problem could be right now. I am still clueless of what to do exactly, but thank you for your help once again.

#8 cryptodan

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Posted 04 October 2010 - 06:49 AM

Is it compatible with Windows 7?

#9 killerx525

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Posted 04 October 2010 - 07:14 AM

The link i supplied was from Toshiba

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#10 stankonia

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Posted 06 October 2010 - 12:20 AM

Sorry I took so long to reply.

Yes it is compatible with Windows 7, its on the list, and my laptop initially had it. Its just that when it wasn't working i uninstalled it and tried re-installing it but it doesnt seem to work. Now, I'm pretty much clueless on a solution. Is there anything I'm missing that could be helpful to you all?

#11 killerx525

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Posted 06 October 2010 - 01:05 AM

I also have a Toshiba Satellite and where ever you set the webcam application to pop out. Here is a screen shot: http://i52.tinypic.com/2urnvv4.png

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#12 stankonia

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Posted 06 October 2010 - 11:40 PM

I also have a Toshiba Satellite and where ever you set the webcam application to pop out. Here is a screen shot: http://i52.tinypic.com/2urnvv4.png


but my main problem when I run the installer, the program doesnt actually seem to be installed, no matter what I do.

#13 cryptodan

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Posted 06 October 2010 - 11:44 PM

Have you tried running the installation as an Administrator

#14 killerx525

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Posted 06 October 2010 - 11:56 PM

Have you tried running the installation as an Administrator

Good point to make, didn't thought of that :huh:

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#15 stankonia

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Posted 07 October 2010 - 06:24 PM

Have you tried running the installation as an Administrator


Yes, the only account my laptop has is administrator. I've only been running the installer on this account. Thanks again...I'm stumped as well.




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