I am Blind Faith
(it's easier to remember,I think) and I will help you with your malware related problems.
As you can see I am still a trainee and that means my work is revised by a coach.
Therefore, it will take a bit longer for me to reply.
So don't be impatient because I won't leave your case suspended in the air,waiting forever.NOTE: Do not make any type of changes to your system during the cleaning process.The steps you are following are based on strict information from your system.So changes which I did not give instructions for are not recommended.
I will need some time to research the files on your system so please click the Options
button at the top bar of this topic and Track this Topic
, where you should choose email notifications to know when I replied.
Remember to check your topic for new replies.
Probably, it will take a couple of days until the next reply but after that everything will go faster.
Also please let me know if you still need help after you have read this.Now I would like you to answer to 2 questions:
1. Where exactly does the Windows loading process
stop? By that I mean when does the blue screen appear?
Please give me all the information regarding this question.
2. Do you have a Windows Installation CD
? (I suppose the Operation System is Windows XP, if not please tell me which one is it)
Edited by Blind Faith, 08 October 2010 - 04:37 PM.