Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Problems after removing Fake Microsoft Security Essentials Alert Trojan

  • This topic is locked This topic is locked
2 replies to this topic

#1 rb125


  • Members
  • 1 posts
  • Local time:05:24 PM

Posted 02 October 2010 - 11:13 AM

Hello everybody!

I'm fairly new to this site and first time posting. Hope someone can help.

I had the Fake Microsoft Security Essentials Alert trojan and removed it using the instructions here:

Now the trojan is gone but every time I turn my computer on, it shuts down and restarts on it's own within 5 seconds (after everything has loaded)

Right before it does so, a blue screen flashes that says A problem has been encountered or detected (it appears & disappears so fast that it's hard to read the rest).

I'm wondering how I can fix this?

Any help will be greatly appreciated smile.gif


BC AdBot (Login to Remove)


#2 Blind Faith

Blind Faith

  • Malware Response Team
  • 4,101 posts
  • Gender:Female
  • Local time:12:24 AM

Posted 08 October 2010 - 04:36 PM

Hello! smile.gif

I am Blind Faith or Elle(it's easier to remember,I think) and I will help you with your malware related problems.
As you can see I am still a trainee and that means my work is revised by a coach.
Therefore, it will take a bit longer for me to reply.
So don't be impatient because I won't leave your case suspended in the air,waiting forever.

NOTE: Do not make any type of changes to your system during the cleaning process.The steps you are following are based on strict information from your system.So changes which I did not give instructions for are not recommended.

I will need some time to research the files on your system so please click the Options button at the top bar of this topic and Track this Topic, where you should choose email notifications to know when I replied.

Remember to check your topic for new replies.

Probably, it will take a couple of days until the next reply but after that everything will go faster.

Also please let me know if you still need help after you have read this.

Now I would like you to answer to 2 questions:

1. Where exactly does the Windows loading process stop? By that I mean when does the blue screen appear?
Please give me all the information regarding this question.

2. Do you have a Windows Installation CD ? (I suppose the Operation System is Windows XP, if not please tell me which one is it)


Edited by Blind Faith, 08 October 2010 - 04:37 PM.

Can you hear it?It's all around!

Tomar ki manè acchè?
Yadi thakè, tahalè
Ki kshama kartè paro

If I haven't replied in 48 hours, please feel free to send me a PM.

Posted Image

#3 Orange Blossom

Orange Blossom

    OBleepin Investigator

  • Moderator
  • 37,011 posts
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:05:24 PM

Posted 22 May 2011 - 02:04 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please start a new topic.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users