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Malware removal


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3 replies to this topic

#1 jordannn

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Posted 02 October 2010 - 11:13 AM


DDS (Ver_10-03-17.01) - NTFSx86
When I turn on my computer it runs normal and goes to the password screen. When I enter my password and hit enter the screen goes black and I can't access my desktop. I can still use windows task manager to bring certain programs up though. below is the D.D.S. report. I appreciate the help and sorry I can't be more specific with the virus.

Run by Jordan at 11:08:38.06 on Sat 10/02/2010
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.3033.1611 [GMT -4:00]


============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_5f120bca41bba11b\STacSV.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRYSVC.EXE
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Dell\Dell Wireless WLAN Card\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Norton Internet Security\Engine\17.8.0.5\ccSvcHst.exe
C:\Windows\system32\DRIVERS\o2flash.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\Norton Internet Security\Engine\17.8.0.5\ccSvcHst.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskmgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\AUDIODG.EXE
C:\Windows\system32\taskeng.exe
C:\Users\Jordan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\77TGIRBD\dds[1].scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = <local>;*.local
uInternet Settings,ProxyServer = http=127.0.0.1:6522
uURLSearchHooks: UrlSearchHook Class: {00000000-6e41-4fd3-8538-502f5495e5fc} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\17.8.0.5\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\17.8.0.5\IPSBHO.DLL
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\17.8.0.5\coIEPlg.dll
TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
uRun: [uTorrent] "c:\program files\utorrent\uTorrent.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [PWRISOVM.EXE] c:\program files\poweriso\PWRISOVM.EXE
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\mif5ba~1\office10\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 93.188.162.88,93.188.161.228
TCP: {5992D745-A537-49C5-9917-8EE1685E3CA0} = 93.188.162.88,93.188.161.228
TCP: {834A247B-CFF9-4DA8-A8EE-6A5EB0F3F622} = 93.188.162.88,93.188.161.228
Notify: igfxcui - igfxdev.dll

============= SERVICES / DRIVERS ===============

R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2010-8-24 218592]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nis\1108000.005\symds.sys [2010-9-24 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1108000.005\symefa.sys [2010-9-24 173104]
R1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.0.0.136\definitions\bashdefs\20100901.003\BHDrvx86.sys [2010-8-31 692272]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nis\1108000.005\cchpx86.sys [2010-9-24 501888]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.0.0.136\definitions\ipsdefs\20100930.005\IDSvix86.sys [2010-10-1 344112]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nis\1108000.005\ironx86.sys [2010-9-24 116784]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\system32\drivers\nis\1108000.005\symtdiv.sys [2010-9-24 339504]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 48128]
R2 NIS;Norton Internet Security;c:\program files\norton internet security\engine\17.8.0.5\ccsvchst.exe [2010-9-24 126392]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-5-27 102448]
R3 O2MDGRDR;O2MDGRDR;c:\windows\system32\drivers\o2mdg.sys [2010-1-21 58528]
R3 O2SDGRDR;O2SDGRDR;c:\windows\system32\drivers\o2sdg.sys [2010-1-21 41504]
R3 OEM13Vfx;Creative Camera OEM013 Video VFX Driver;c:\windows\system32\drivers\OEM13Vfx.sys [2007-3-5 7424]
R3 OEM13Vid;Creative Camera OEM013 Driver;c:\windows\system32\drivers\OEM13Vid.sys [2008-5-28 235840]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2009-12-19 249888]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2010-8-24 366840]
S3 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2010-8-24 1142224]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-5-13 1343400]

=============== Created Last 30 ================

2010-09-29 23:20:28 2048 ----a-w- c:\windows\system32\tzres.dll
2010-09-29 23:19:31 190976 ----a-w- c:\windows\system32\drivers\ks.sys
2010-09-29 23:19:31 146304 ----a-w- c:\windows\system32\drivers\usbvideo.sys
2010-09-14 22:07:20 316928 ----a-w- c:\windows\system32\spoolsv.exe
2010-09-08 21:37:18 0 d-----w- c:\programdata\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
2010-09-08 21:37:18 0 d-----w- c:\program files\iTunes
2010-09-08 21:37:18 0 d-----w- c:\program files\iPod
2010-09-08 21:34:23 0 d-----w- c:\program files\Bonjour

==================== Find3M ====================

2010-07-29 06:30:49 197632 ----a-w- c:\windows\system32\ir32_32.dll
2010-07-29 06:30:34 82944 ----a-w- c:\windows\system32\iccvid.dll
2010-07-27 22:44:10 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-07-27 22:44:10 197920 ----a-w- c:\windows\system32\dnssdX.dll
2010-07-27 22:44:10 107808 ----a-w- c:\windows\system32\dns-sd.exe
2009-07-14 04:56:42 31548 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2009-07-14 04:56:42 31548 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2009-07-14 04:56:42 291294 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2009-07-14 04:56:42 291294 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2009-07-14 04:41:57 174 --sha-w- c:\program files\desktop.ini
2009-07-14 00:34:40 291294 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2009-07-14 00:34:40 291294 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2009-07-14 00:34:38 31548 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2009-07-14 00:34:38 31548 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-06-10 21:26:35 9633792 --sha-r- c:\windows\fonts\StaticCache.dat
2009-07-14 01:14:45 396800 --sha-w- c:\windows\winsxs\x86_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_f12e83abb108c86c\WinMail.exe

============= FINISH: 11:13:15.16 ===============

Attached Files

  • Attached File  shit.zip   2.12KB   2 downloads
  • Attached File  ark.txt   29.29KB   1 downloads


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#2 Blind Faith

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Posted 08 October 2010 - 04:19 PM

Hello and welcome to Bleeping Computer! welcome.gif

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log





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#3 jordannn

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Posted 08 October 2010 - 10:58 PM

I resolved my problem but thanks for the help! Its fine that it took a bit I understand you guys have a lot of people asking a lot of questions, but thanks for all the help you give

#4 etavares

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Posted 13 October 2010 - 06:05 PM

Since this issue appears to be resolved ... this Topic has been closed. Thanks for letting us know!

If you are the topic starter, and need this topic reopened, please contact me via PM with the address of this thread.

Everyone else please begin a new topic.


If I don't respond within 2 days, please feel free to PM me.
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