Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

System Info Wont Open In Tools & Help/support


  • Please log in to reply
2 replies to this topic

#1 newbeee

newbeee

  • Members
  • 73 posts
  • OFFLINE
  •  
  • Location: Illinois
  • Local time:02:30 PM

Posted 14 November 2005 - 06:17 PM

I did a clean install of WinMe on my Dell Dimension 4100 after replacing the hard drive and upgrading the ram to 512 thru Crucial. I did all the updates, loaded all additional software, scanner and printer. I now realize that when I go to start>Help all I get is a partial web page. Microsoft article 276995 addresses my problem. Sounded easy enough till I continued to article 265371 "extract and replace a protected file". It tells me to go to Start,Programs,Accessories,System Tools,System Information. When I click "system information" I get a split second of the hour glass and then nothing :thumbsup:
If I type in run>msinfo32 I get nothing
I'm so confused and I sure miss Help and System Info.
I really can't do a clean install again because of a specific software program I have that has all the info for a bowling league (my husband is secretary) and it will get wiped out.
Can someone help me please.
thanks,
newbeee

BC AdBot (Login to Remove)

 


#2 IsMe

IsMe

  • Members
  • 87 posts
  • OFFLINE
  •  
  • Location:Tampa, Florida
  • Local time:03:30 PM

Posted 15 November 2005 - 07:49 AM

Re-install WinME over itself. You will not lose any programs, settings, or data.

#3 newbeee

newbeee
  • Topic Starter

  • Members
  • 73 posts
  • OFFLINE
  •  
  • Location: Illinois
  • Local time:02:30 PM

Posted 15 November 2005 - 09:37 AM

Isme, Thank you for replying.
Isn't that called a "dirty install" which can make a system unstable?
If I were to reinstall Me on top of itself, doesn't that mess up IE6, WMP9 and all my critical updates? :thumbsup:
I really thought there was a simple way to fix this :flowers:
I'll be watching to see if anyone knows a procedure :trumpet:
thanks,
newbeee




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users