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Win 7 64-bit locks up when trying to upload


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#1 Mike8472

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Posted 01 October 2010 - 05:13 PM

Hi, I'm new to this forum and I've tried to get help other places but they haven't helped much. I built my own computer about a month ago, and I've been having this problem ever since. I use Google Chrome (latest version) and Windows 7 x64 with a wireless internet connection. The computer is working perfectly except for the fact that every time I try to upload anything (email attachments, speedtest.net, etc.) the whole computer locks up, and nothing responds. When I press Caps Lock, the light doesn't even turn on. I uninstalled AVG Free and installed Microsoft Security Essentials, and it still freezes. I've also tried running IE, the same problem. Installing a new video driver didn't work either, any suggestions at all will be GREATLY appreciated! Thanks!

System specs: AMD Phenom II x4 3.2GHz, Western Digital Caviar Blue 500GB, XFX 5770 1GB, Antec Neo Eco 620W, MSI 890FXA-GD70, 4GB (2x2GB) G.Skill DDR3.

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#2 Broni

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Posted 01 October 2010 - 10:34 PM

every time I try to upload anything (email attachments, speedtest.net, etc.)

What do you mean by "upload"?

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#3 dodes

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Posted 02 November 2010 - 01:58 PM

Yes, please clarify. Do you mean whenever you send network traffic?

If you can reproduce the freezing, attempt to note the exact time your computer froze, so that when you reboot you can check Event Viewer for any errors that may have been recorded relating to your freezes (noting the time your crash occurred will help you search Event Viewer for any related events).

Start > Run > eventvwr.msc and press enter.

In the left-hand side of the Event Viewer window I would first check the Application and System logs under the "Windows Logs" section. Filter these events by date and time and see if you can find anything near the time of your crash. Look for any warnings or errors in particular.

It's possible that your wireless adapter is giving you trouble, so first check in Windows Update for any updates it may have found for your wireless hardware, then check the manufacturer's site for updated drivers. If no updated drivers are available, attempt to reinstall the version you have.
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#4 Mike8472

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Posted 02 November 2010 - 04:23 PM

Hi, thanks for the replies, and sorry for the lack there of. I just found a solution on another site, it was a driver problem. I went to Rosewill's site (the brand of my wireless card) and downloaded the latest driver and everything works fine now! I had tried the Event Viewer and nothing ever came up, it was strange ... and by upload, yes, I meant sending network traffic like uploading a picture to picasa or email or something. Thanks!

#5 Broni

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Posted 02 November 2010 - 05:52 PM

Thank you for posting back :huh:

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