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Antimalware Doctor (and more) help needed


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#1 yuppicide

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Posted 01 October 2010 - 02:03 PM

My warehouse guy got malware and I was trying to follow instructions here for removal, but I still have a problem that sort of worries me.

I don't know how it happened, but when I went to this guy's computer and he had Antimalware Doctor. I don't know if that was downloading additional things, but stuff kept popping up as well. I noticed simcore070700 or something like that, some kind of framework icon was next to the clock, and something was trying to send a crapload of emails.

This machine is Windows XP Pro. Norton Corporate is installed on every computer here automatically from a Windows 2003 SBS server, and it has something to stop you from sending emails to quickly, and through the 20 or 30 Norton windows I was able to find out tha the emails were advertising something. So, a few emails got sent most likely, the rest were blocked by Norton, but windows and windows kept popping up that Norton was blocking them and what it was blocking.

I quickly put a stop to that.. I think through Task Manager I was able to stop things. I don't remember where, either regular or safe mode, but I ran a full Norton scan and it didn't find anything.

Went to another computer and came here in reference to Antimalware Doctor. I followed some instructions. I used rkill.exe to stop any processes, I ran Malwarebytes, I rebooted, I manually deleted some files that would not go away, I searched the registry for any trace of some dll file related to one of the malware, removed any trace of Antimalware Doctor, and any trace of that simcore and framework thing. I got rid of it all. I unchecked some stuff in msconfig Startup, but when I rebooted one out of three was still checked off every time. I was able to disable it and find the registry location so that doesn't even go in the msconfig startup anymore. I ran HiJack this and deleted a few entries in there. I installed Spyware Blaster and Spybot. Ran a scan with that and it came up clean.

The ony problem I can't figure out.. his system seems to work fine. His Internet Explorer is fine, except searching for words like "bleeping computer" or "malwarebytes" or "antimalware doctor removal" causes the browser to redirect to a random website selling stuff. I can search for those things, results show up in Google, Yahoo, MSN, Bing, etc, but clicking any of the links redirects me to the other websites. Searching for other stuff works fine.. for example I can visit eBay, but if I try to visit bleepingcomputer I get redirected.

Not sure what else I should check. I'm confident I can identify the stuff in HiJackThis log, but I'll post whatever you need.

I downloaded GMER and DDS and will have that posted here in a few minutes. I also got RSIT.

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#2 m0le

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Posted 06 October 2010 - 05:13 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


And

Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.


Then

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
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#3 m0le

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Posted 10 October 2010 - 07:57 PM

This topic has been closed.

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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