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Msconfig Error Message - Access Denied


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#1 Beaglebix

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Posted 14 November 2005 - 04:50 PM

Whether I sign on as a User or as the Administrator and key in "msconfig" the following error message appears: "System Configuration Utility An Access Denied error was returned while attempting to change a service. You may need to log on using an Administrator account to make the specified changes."

I called the computer manufacturer and spoke with a tech. He walked me through several things, but none of them worked.

Signing on in Safe Mode and in Safe Mode with Networking I can access msconfig. I've gone into the Services tab and checked to remove all Microsoft items. I can identify four of the five non-Window applications as being legitimate. The one I cannot identify is: PrismXL from New Boundary Technology. I've unchecked that, but still cannot access msconfig in regular Windows boot-up.

Has anyone seen this particular error message, and if so what is the solution? Thank you.

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#2 IsMe

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Posted 14 November 2005 - 09:33 PM

Have you run any anti-spyware or anti-virus programs on your system?

#3 Beaglebix

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Posted 21 November 2005 - 02:32 PM

Have you run any anti-spyware or anti-virus programs on your system?

Yes, I've run both anit-virus and spyware - 2 different spyware programs. Found two "low" spyware's, which were deleted. Did not find any virus'.

#4 hamluis

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Posted 21 November 2005 - 03:29 PM

I think you may have a problem, see http://www.newboundary.com/ AND http://www.neuber.com/taskmanager/process/prismxl.sys.html.

Louis




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