Posted 01 October 2010 - 01:17 PM
Hi, i'm new to these boards but I have used them as a resourse since forever. I am fixing my cousin's computer and he has a lot of problems with it
First: He has XP and the internet runs ridiculously slow. I have a laptop and when the internet is connected to that it runs fine
Second: When on internet explorer 8 and I google search any keyword and I click on a result it redirects me to an ad site. It seems like a browser hijacker which I have no clue how to remove
Third: I had to uninstall Trend micro PC-cillin internet security 12 offa his computer cause it was really out of date and wasn't responding. He had multiple third party anti-adware programs which I uninstalled. I am trying to get Spy bot search and destroy installed but when it gets to the point where it needs to download installation files from the internet it always gives me a time out error. Also I wanted to install AVG Free to have as his anti-virus but when it gets to teh point where it needs to download install files the timer keeps going up really fast then down to 0, then up and down, over and over and the progress bar never moves. I cannot update Malware bytes either and when I scan using that it cannot find anything.
Fourth: I did the "Third" thing above in both normal mode and SAFE mode and it did the same exact thing.
I tried everything I know and I am still trying to fix it. The computers too slow to install anything that will help me in getting rid of a potential virus. Can anyone please help me?
Edit: Moved topic from AntiVirus, Firewall and Privacy Products and Protection Methods to the more appropriate forum. ~ Animal