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eyewonder found on computer


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#1 rgkc

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Posted 01 October 2010 - 12:35 PM

In researching this problem I was directed here to use combo fix. Is this program compatable with Windows 7?

Edited by rgkc, 01 October 2010 - 01:22 PM.


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#2 rgkc

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Posted 01 October 2010 - 01:23 PM

Hello again. I downloaded and ran Combofix, where do I post the results? Thanks!

#3 hamluis

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Posted 01 October 2010 - 01:30 PM

Who directed you to use ComboFix?

Please read the following: ComboFix usage, Questions, Help - Look here - http://www.bleepingcomputer.com/forums/topic273628.html

Now...if you have a malware situation and want to seek help here, you have that option. You could start by providing some details as to why you think that EyeWonder is connected to the possibility of your system being infected.

Louis

#4 cryptodan

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Posted 01 October 2010 - 01:30 PM

Lets wait and see what they answer with per Hamluis.

Edited by cryptodan, 01 October 2010 - 01:31 PM.


#5 rgkc

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Posted 01 October 2010 - 02:13 PM

I became aware of a problem when reviewing Security History in Norton 360. I tracked it down to when ever I used the wells fargo icon on my desktop it gave access to eyewonder.com. I created a firewall rule to block all connections. I wanted to know if there was anything on my commuter and searched eyewonder. I read that this was a google redirect virus. In checking that out a poster in a forum recomended running combo fix.
I have a desk top and a laptop both running Windoes 7.

I am ignorant of most security things like this and am seeking help.

#6 rgkc

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Posted 01 October 2010 - 02:44 PM

I see that I was in error by downloading and running Combofix without your asssitence, my apoligy. My computer is running fine inspiteof this.

Edited by rgkc, 01 October 2010 - 02:45 PM.


#7 hamluis

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Posted 01 October 2010 - 02:47 PM

No problem, you asked questions...and we can try to help :thumbsup:.

I'm going to move this thread to our Am I Infected forum, where someone with greater skills than I have...can take a look at your situation and advise you.

Louis

#8 cryptodan

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Posted 01 October 2010 - 03:01 PM

Perform the following tasks and post the logs of each if you can.

Malwarebytes Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1
Download Link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


SUPERAntiSpyware:

Please download and scan with SUPERAntiSpyware Free

  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.

Instructions:

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.


Now GMER

Please download GMER from one of the following locations and save it to your desktop:

  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic Full Scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.



#9 rgkc

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Posted 02 October 2010 - 07:52 AM

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-10-01 23:09:52
Windows 6.1.7600
Running: gmer.exe; Driver: C:\Users\BANDB~1\AppData\Local\Temp\kwlcqpob.sys


---- System - GMER 1.0.15 ----

INT 0x1F \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 82245AF8
INT 0x37 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 82245104
INT 0xC1 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 822453F4
INT 0xD1 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 8222D634
INT 0xD2 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 8222D898
INT 0xDF \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 822451DC
INT 0xE1 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 82245958
INT 0xE3 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 822456F8
INT 0xFD \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 82245F2C
INT 0xFE \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 822461A8

---- Kernel code sections - GMER 1.0.15 ----

.text ntkrnlpa.exe!ZwSaveKeyEx + 13AD 81E5E599 1 Byte [06]
.text ntkrnlpa.exe!KiDispatchInterrupt + 5A2 81E82F52 19 Bytes [E0, 0F, BA, F0, 07, 73, 09, ...] {LOOPNZ 0x11; MOV EDX, 0x97307f0; MOV CR4, EAX; OR AL, 0x80; MOV CR4, EAX; RET ; MOV ECX, CR3}

---- User IAT/EAT - GMER 1.0.15 ----

IAT C:\Windows\Explorer.EXE[1112] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipAlloc] [73DC2494] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_72fc7cbf861225ca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1112] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdiplusStartup] [73DA5624] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_72fc7cbf861225ca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1112] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdiplusShutdown] [73DA56E2] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_72fc7cbf861225ca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1112] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipFree] [73DC250F] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_72fc7cbf861225ca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1112] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipDeleteGraphics] [73DB8573] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_72fc7cbf861225ca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1112] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipDisposeImage] [73DB4D27] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_72fc7cbf861225ca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1112] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipGetImageWidth] [73DB50CE] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_72fc7cbf861225ca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1112] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipGetImageHeight] [73DB51A3] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_72fc7cbf861225ca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1112] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipCreateBitmapFromHBITMAP] [73DB66D0] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_72fc7cbf861225ca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1112] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipCreateFromHDC] [73DB82CA] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_72fc7cbf861225ca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1112] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipSetCompositingMode] [73DB8819] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_72fc7cbf861225ca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1112] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipSetInterpolationMode] [73DB907A] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_72fc7cbf861225ca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1112] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipDrawImageRectI] [73DBE21D] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_72fc7cbf861225ca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1112] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipCloneImage] [73DB4C59] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_72fc7cbf861225ca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)

---- Devices - GMER 1.0.15 ----

Device \Driver\ACPI_HAL \Device\00000051 halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation)

AttachedDevice \Driver\volmgr \Device\HarddiskVolume1 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume2 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume3 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume4 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume5 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume6 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume7 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)

---- EOF - GMER 1.0.15 ----

#10 cryptodan

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Posted 02 October 2010 - 11:49 AM

What about the other scans? Can you post those logs?

#11 rgkc

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Posted 02 October 2010 - 12:41 PM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 10/01/2010 at 02:13 PM

Application Version : 4.43.1000

Core Rules Database Version : 5615
Trace Rules Database Version: 3427

Scan type : Complete Scan
Total Scan Time : 00:19:28

Memory items scanned : 366
Memory threats detected : 0
Registry items scanned : 8465
Registry threats detected : 0
File items scanned : 20083
File threats detected : 6

Adware.Tracking Cookie
a.ads2.msads.net [ C:\Users\Band B\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\B9U3YQH7 ]
b.ads2.msads.net [ C:\Users\Band B\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\B9U3YQH7 ]
C:\Users\Band B\AppData\Roaming\Microsoft\Windows\Cookies\Low\band_b@mynortonaccount[2].txt
C:\Users\Band B\AppData\Roaming\Microsoft\Windows\Cookies\Low\band_b@www.mynortonaccount[2].txt
C:\Users\Band B\AppData\Roaming\Microsoft\Windows\Cookies\Low\band_b@stats.paypal[2].txt
C:\Users\Band B\AppData\Roaming\Microsoft\Windows\Cookies\Low\band_b@ads.bleepingcomputer[2].txt




Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4728

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

10/1/2010 6:53:25 PM
mbam-log-2010-10-01 (18-53-25).txt


Scan type: Quick scan
Objects scanned: 1
Time elapsed: 2 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#12 cryptodan

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Posted 02 October 2010 - 12:42 PM

perform a full scan with MBAM and repost the logs.

#13 rgkc

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Posted 02 October 2010 - 03:47 PM

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4728

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

10/2/2010 3:09:06 PM
mbam-log-2010-10-02 (15-09-06).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 218570
Time elapsed: 50 minute(s), 15 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#14 rgkc

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Posted 02 October 2010 - 05:09 PM

It's not looking like I am infected. Unless the GMER scan shows something I can't see.
The guy at my banks online center I talked to first said you should never use an icon to connect to a secure sight. I do wonder how the desktop icon shortcut for my bank opened up the eyewonder thing, does anyone know?
Thank you so much for your assistance on thisfor




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