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Posted 01 October 2010 - 12:29 PM
Posted 01 October 2010 - 03:28 PM
Posted 01 October 2010 - 03:48 PM
Posted 02 October 2010 - 01:44 AM
This is a sign of a rootkit in the system.
C drive not showing in Disk Management
Posted 02 October 2010 - 04:09 AM
Posted 02 October 2010 - 04:21 AM
Pleased to be able to help. Things should hopefully proceed smoothly for you now, with that planned course of action.
Thank you, you have confirmed my fears
Posted 03 October 2010 - 05:07 AM
Posted 03 October 2010 - 05:12 AM
Pleased to hear it, and thank you for letting us know.
Problem solved ...
Posted 05 October 2010 - 11:40 AM
Posted 05 October 2010 - 01:06 PM
ComboFix is an Anti-Malware tool used by advanced malware technicians specifically trained in its use.
Please DO NOT USE COMBOFIX on your own without supervision!!!
We ask that you obey the warnings about using this tool. Why? The warnings are given for a reason and one of them is to inform our members about the consequences that may occur when using ComboFix in an unsupervised environment. Yes, ComboFix is an excellent but powerful tool. I liken it to Acetaminophen (Tylenol). Used correctly, the drug will help with your aches and pains. Used incorrectly, it can destroy your liver and eventually kill you. The same scenario applies to ComboFix. Used in untrained hands this tool can disable your computer and in some cases can make it unbootable. Further, trained helpers prefer to see preliminary scans from other tools like DDS and GMER to check for the presence of rootkits before asking anyone to run Combofix. This is important because some infections can affect the tools we use and identification allows planning a strategy for effective disinfection.
Eset Advanced Malware Cleanup Tool
5. Carefully follow the instructions you received in the email from ESET Customer Care. While using the tool, your computer may restart automatically or you may be prompted to restart your computer. Agree to all prompts and then, if necessary, re-open the Advanced Cleanup Tool (steps 3-4) until you complete all the steps as instructed in the email.
7. Reply to the email from ESET Customer Care and add the AdvancedResults.zip file (located on your Desktop) as an attachment. Please also describe the issue, including any changes you noticed after running the Advanced Cleanup Tool.
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