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qtsingleapp-lwsexe-d03c-1-lockfile


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#1 mcuhat

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Posted 30 September 2010 - 08:52 AM

Hello

qtsingleapp-lwsexe-d03c-1-lockfile

This file is on computer/c/users/Maximecuhat/AppData/Local/Temp

I am not able to delete this file and apparently it my cause probleme.

I try to delete in safe mode it work but came back after i reboot.

If somebody can help i appreciate.

Thank you.

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#2 boopme

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Posted 30 September 2010 - 12:09 PM

Hello, run these and let me know.

TFC by OT...temp file cleaner.
Please download TFC by Old Timer and save it to your desktop.
alternate download link
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1
Download Link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
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#3 mcuhat

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Posted 30 September 2010 - 01:14 PM

Hello

Thank you

TFC i have all ready try...

But i did not try MBAM (MalwareBytes)

I have Kaspersky should i disable the protection when i performe the scan.

Please advise.

Thank you

maxime

#4 boopme

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Posted 30 September 2010 - 02:03 PM

Hi they should play nice together so just run MBAM. I actually do not think its a malware but lets see the log.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 mcuhat

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Posted 30 September 2010 - 03:20 PM

Hello

MalwareBytes did not find anything....

I was suppected that.

It was worth to try anyway...

Maxime

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4724

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18943

9/30/2010 4:16:57 PM
mbam-log-2010-09-30 (16-16-57).txt

Scan type: Quick scan
Objects scanned: 138890
Time elapsed: 8 minute(s), 59 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 boopme

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Posted 30 September 2010 - 03:42 PM

What problem are you having ?

The QtSingleApplication class provides an API to detect and communicate with running instances of an application.
This class allows you to create applications where only one instance should be running at a time. I.e., if the user tries to launch another instance, the already running instance will be activated instead.

QT
Now if lwsexe is LWS.exe,it is webcam software to drive and manage your logitec webcam.

Now I am not certain yet if it ius the same as LWS.exe can also be a serious malware.

This is the actual path to the file computer/c/users/Maximecuhat/AppData/Local/Temp as it doex not contain this qtsingleapp-lwsexe-d03c-1-lockfile

I think we should do a safe Mode scan.


Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 mcuhat

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Posted 30 September 2010 - 05:04 PM

Hello

ATF Nothing

Superantispyware find 1 file infected and deleted but it was not the 1.

But i have a logitech web cam.

Detected Item Description and Information

Listed below is basic information about the detected application/process. This application may not be safe to have on your system.
Summary : Adware.Tracking Cookie

Company : Unknown/Varies

Description : Tracking cookies are used by many types of sites to determine where you may have surfed, which pages you visited, and what ads you may have been shown.

Cookies are also used to remember logins on certain webpages such as Google, Yahoo and MSN. Cookies can also be used to save user preferences and options so the site can identify you the next time you visit and customize the site to your personal configuration. You may wish to trust those cookies detected by SUPERAntiSpyware if they belong to sites you trust or turn off Cookie scanning in the Preferences of SUPERAntiSpyware.

Cookies by themselves are not harmful as they are simple text files or text representations of data.

Threat Level (1-10) : 1

Edited by mcuhat, 30 September 2010 - 05:11 PM.


#8 mcuhat

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Posted 30 September 2010 - 05:17 PM

Hello

Just find a logitech helper in my task manager and i end the process and it work...

THANK YOU SO MUCH.

Kaspersky forum was not able to find it and you did thank you so much for your time and help...


Maxime

#9 boopme

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Posted 30 September 2010 - 07:18 PM

There ya go ... Good job :thumbsup:
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