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Possibly Overlooked


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#1 j0v3380

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Posted 29 September 2010 - 07:57 PM

I am trying to be patient in waiting for help with my issue, but I was wondering if a new thread ever gets overlooked and not taken care of. How long should we wait before reposting or bumping the post (I know we shouldn't bump the post, but I was wondering if there was any exceptions). Just for reference it is bit over 4 days since I posted my problem.

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#2 Blade

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Posted 29 September 2010 - 09:10 PM

Hello.

Don't worry, you haven't been forgotten. We have mechanisms in place that prevent requests from being overlooked, so don't worry! Currently the Team is responding to logs placed on the evening of the 24th. Your topic was created on the afternoon of the 25th, so I would expect a reply within the next 24 hours or so. However, it could be two days; the pickup rate is somewhat unpredictable.

Hope that helps. Let me know if you've any further questions

~Blade

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#3 j0v3380

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Posted 29 September 2010 - 10:39 PM

Great! I appreciate the help. :thumbsup:




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