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How can i tell if PC is now clean?


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4 replies to this topic

#1 Trevrev

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Posted 29 September 2010 - 12:55 PM

Good evening people,
I've recently been infected with Rootkit.win32.TDSS.d and Rouge AntimalwareDoctor.
This all got out of control and i was well out of my depth, so i took my PC to our I.T department at work to see if they could sort it for me.
Anyway, at the end of the day they'd returned my PC, fixed, although they'd deleted my Malwarebytes off and taken my Kaspersky internet security 2010 off. The reason they took Kaspersky off, was when they done a scan with SpybotS&D it had picked up about 6 viruses and loads of other unwanted stuff, so they said my security was pretty much useless!
Instead they put on the companies corporate version of Endpoint Sophos.
To cut a long story short, my PC is running like a dream, but me, being me, i installed Superantispyware and done a scan with that. And to my horror it picked up the Rouge AntiMalwareDoctor, which i thought had been deleted from my system by the guys at work. It also picked up 386 adware tracking cookies!
Now i'm worried i've still got this Rootkit.win32TDSS.d lurking about on my machine.

Any advice please?........ I have done more scans with SAS plus Sophos and also Malwarebytes.
All clear apart from SAS picks up a few adware tracking cookies.

Many thanks...........Trevor.

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#2 boopme

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Posted 29 September 2010 - 01:09 PM

Hello and welcome. the best thing to do now is to post a DDS log. This will give a deep look in the system and any traces can be taken out. It will be a few days for a reply,be patient they will answer.

Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
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#3 Trevrev

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Posted 29 September 2010 - 02:14 PM

Thanks for your reply boopme,
I'm going to need some time to work through that. I'm a bit slow when it comes to computers.
Bear with me on this!
Trev.

#4 boopme

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Posted 29 September 2010 - 08:06 PM

No problem we are here.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Orange Blossom

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Posted 01 October 2010 - 09:28 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic350917.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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