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Pop-up - "Setup32.exe"


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5 replies to this topic

#1 galatea77

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Posted 29 September 2010 - 10:54 AM

Hello from Ireland. This box started appearing last week after I spoke to a tech support guy about my wireless broadband connection. He had me revert to a restore point a few days before a MS update, and then we put the computer back to the future. A few days before that I had backed up some files to CDs in the E drive.

The box appears when the desktop comes up after booting: the top line reads "Setup" and the message is: "Please insert CD containing Setup32.exe into drive (E:) and press any key when ready." I decline, and the machine seems to be working ok.

I'm using Windows XP Prof. About a month ago my computer was completely incapacitated by the Security Tool worm, and since then I run Malwarebytes and Super Anti-Spyware once a week (plus I switched from AVG to Avast).

I'll be very grateful if you can tell me how to get rid of this popup box, whatever it is!

Cheers and thanks for your time.

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#2 boopme

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Posted 29 September 2010 - 09:37 PM

Hello, I don't think it's a malware but rather the effects of it. Probably a broken file. I think using SFC will fix it.

Please run System File Checker sfc /scannow... For more information on this tool see How To Use Sfc.exe To Repair System Files

NOTE for Vista users..The command needs to be run from an elevated Command Prompt.
Click Start, type cmd into the Start/Search box,
right-click cmd.exe in the list above and select 'Run as Administrator'


You will need your operating system CD handy.

Open Windows Task Manager....by pressing CTRL+SHIFT+ESC

Then click File.. then New Task(Run)

In the box that opens type sfc /scannow ......There is a space between c and /

Click OK
Let it run and insert the XP CD when asked.
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#3 galatea77

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Posted 08 October 2010 - 11:43 AM

Hey Boopme and thanks a lot for your message. I finally ran SFC but am sorry to report the popup came up again after rebooting. :-( Any other suggestions? --Sydney.

#4 boopme

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Posted 08 October 2010 - 01:42 PM

Sydney,I think we need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
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#5 galatea77

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Posted 09 October 2010 - 04:14 PM

boopme, thanks again. All went well and I posted in the malware removal section, copying and attaching the dds and gmer logs as instructed. Take care. --Sydney

#6 boopme

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Posted 09 October 2010 - 07:54 PM

You're welcome,be patient as it may be a couple days for the log to be analyzed. It will be and you will be replied to.

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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