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Just Joined-My friends think I'm a computer genius


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#1 zapfast

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Posted 28 September 2010 - 09:00 PM

Just Joined

-My friends think I'm a computer genius.
Of course it just means that I know a bit more than them.

I just helped my 72 year old neighbor off the AOL and I have joined to seek more help getting rid of the Fake Microsoft Security Essentials Alert Trojan and AntiSpySafeguard program.
Not only did my friend get the virus, but he paid $60 bucks and installed their recommended AntiSpySafeguard program.

I will be posting in XP help for help with removing registry entries.

I have used all the steps outlined here:
http://www.bleepingcomputer.com/virus-remo...ials-alert#keys
but apparently I need to also remove the registry entries and maybe the user profile files listed.

as a bonus the laptop I am working on goes dark without shutting off wen i partially close the lid and will not come back to display mode

Thanks to the creators of this site for the resource!

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#2 Budapest

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Posted 28 September 2010 - 09:02 PM

Hello and :thumbsup: to Bleeping Computer.

Be sure to check out the New User Orientation and the excellent Tutorials.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 zapfast

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Posted 28 September 2010 - 09:18 PM

Thanks for the Welcome Budapest,

I poked around a bit and found this guide:
http://www.bleepingcomputer.com/forums/topic34773.html
of things to do before posting for help.

I enabled email notification, but the rest is too much for me for tonight.

I may just forge ahead with regedit and the list of registry entries without instructions found here:
http://www.bleepingcomputer.com/virus-remo...ials-alert#keys

I'm not really sure what to do with %UserProfile% files --but I may poke around there in the AM.

~~~~~~~~~~~~~
this is a Dell Win XP Laptop and it belongs to a different friend than the 72 year old i referred to above..
~~~~~~~~~~~~~~~~~~~~~~~~~`
I have an additional resource here in the form of my 23 year old son who is a comp science college graduate and a part time sys admin for a Technical Highschool. --- He is usually out swinging from trees and vines, but will help when i can pin him down.

Edited by zapfast, 28 September 2010 - 09:19 PM.


#4 jgweed

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Posted 28 September 2010 - 09:20 PM

Welcome to BC!
Regards,
John
Whereof one cannot speak, thereof one should be silent.

#5 MarkGS

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Posted 28 September 2010 - 10:17 PM

Welcome to the site, I'm pretty new here myself. I am not new to pcs and actually work on them, but there is a great amount of information here. If you need help with something with the registry keys or anything like that feel free to shoot me a pm.




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