Some types of malware will target Malwarebytes Anti-Malware and other security tools to keep them from running properly. Other types of malware may delete
the main mbam.exe
executable file during installation or when attempting to perform a scan which results in various errors. If that's the case, please refer to the suggestions provided in For those having trouble running Malwarebytes Anti-Malware
for using RKill
by Grinler as suggested by KingOfIdiocy or downloading a renamed version of mbam.exe. Do not reboot after running Rkill
. Immediately after running this tool, you need to perform your scan with Malwarebytes Anti-Malware.Note: You may have to make repeated attempts to use Rkill several times before it will run as some malware variants try to block it.
If you get an alert that Rkill is infected, ignore it. The alert is a fake warning given by the rogue software which attempts to terminate tools that try to remove it. If you see such a warning, leave the warning on the screen and then run Rkill again. By not closing the warning, this sometimes allows you to bypass the malware's attempt to protect itself so that Rkill can perform its routine.