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Malwarebytes' Anti-Malware wont scan


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#1 TONF

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Posted 28 September 2010 - 01:49 PM

I am infected with "Antimalware Doctor" I have followed the Automated Removal Instructions word for word including downloading the requested files from a non-infected computer and transferring them to infected computer. The MBAM is suppossed to start scanning and it doesn't. Any ideas as to why it wont scan?

Edited by Andrew, 28 September 2010 - 01:59 PM.
Mod Edit: Moved from Intros - AA


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#2 thelittleduck

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Posted 28 September 2010 - 02:08 PM

Did you run rkill first, and how long did it run for? Did it stop anything other than itself?

Edited by KingOfIdiocy, 28 September 2010 - 02:30 PM.


#3 quietman7

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Posted 29 September 2010 - 07:22 AM

Some types of malware will target Malwarebytes Anti-Malware and other security tools to keep them from running properly. Other types of malware may delete the main mbam.exe executable file during installation or when attempting to perform a scan which results in various errors. If that's the case, please refer to the suggestions provided in For those having trouble running Malwarebytes Anti-Malware for using RKill by Grinler as suggested by KingOfIdiocy or downloading a renamed version of mbam.exe. Do not reboot after running Rkill. Immediately after running this tool, you need to perform your scan with Malwarebytes Anti-Malware.

Note: You may have to make repeated attempts to use Rkill several times before it will run as some malware variants try to block it.

If you get an alert that Rkill is infected, ignore it. The alert is a fake warning given by the rogue software which attempts to terminate tools that try to remove it. If you see such a warning, leave the warning on the screen and then run Rkill again. By not closing the warning, this sometimes allows you to bypass the malware's attempt to protect itself so that Rkill can perform its routine.

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