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DVD drive not reading discs, clicking


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#1 Nikyo

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Posted 28 September 2010 - 12:56 PM

Hi guys,

I have a 3 year-old Dell, and as I was burning some DVDs my drive suddenly stopped reading discs. I burned one successfully as usual, then when I went to burn another I got a message asking me to insert a writeable medium, which I had done.

I've tried updating everything and uninstalling the drive from the Device Manager and rebooting, which didn't work. I also get a soft but rapid clicking noise when I open the tray to load a DVD and when the drive is trying to read the disc, so I'm wonder if it could also be a hardware issue. This is my E: drive. My D: drive reads and plays DVDs and CDs just fine.

I just thought I'd check here to see if there were any software suggestions I missed before going the hardware route.

Thank you for your time.

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#2 Eyesee

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Posted 28 September 2010 - 01:33 PM

Sounds like a bad drive to me. Particularly if it is clicking
Recommend replacing it

You might reseat the cables just in case
In the beginning there was the command line.




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