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please help me with a friends laptop


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#1 scar69

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Posted 28 September 2010 - 11:06 AM

Hello,
So a friend brought me his messed up laptop yesterday to try and clean up the virus's and malware. I realized he had no active antivirus or antispyware programs at all. I have installed avast free edition, mbam, adaware and spybot s&d and none will work. The only scan that avast will finish is the boot time scan and it isn't finding anything. I can't seem to save a log file with HijackThis and have tried all in safe mode and normal mode. I have also tried running the housecall online scanner from trendmicro.com and it crashes after a minute or two. Currently trying to do a scan from pandasecurity.com. Any other ideas?

Oops...forgot to mention laptop is running WinXP.

Edited by scar69, 28 September 2010 - 11:08 AM.


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#2 scar69

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Posted 28 September 2010 - 02:21 PM

Talked to my buddy and he said there is nothing important on the computer so I'm just gonna format and reinstall.




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