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Browser Hijacked - Redirects


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5 replies to this topic

#1 Frank K Dkshado

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Posted 27 September 2010 - 04:27 PM

My browser has been hijacked and I've tried using most of the remove tools I know. MBAM, Spybot, AVG all find minor bugs, but dont seem to clean the pest causing the redirects. Attached log of hijack this:

Attached Files



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#2 gringo_pr

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Posted 28 September 2010 - 09:06 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  1. Do not run any other tool untill instructed to do so!
  2. please Do not Attach logs or put in code boxes.
  3. Tell me about any problems that have occurred during the fix.
  4. Tell me of any other symptoms you may be having as these can help also.
  5. Do not run anything while running a fix.
  6. Do not run any other tool untill instructed to do so!


In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

Note** If you are having problems posting the complete log into this thread upload them here http://www.rapidshare.com/ and post the links in this thread

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

I would like to get a better look at your system, please do the following so I can get some more detailed logs.


DeFogger:
    Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
    • The application window will appear
    • Click the Disable button to disable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger may ask you to reboot the machine, if it does - click OK
    Do not re-enable these drivers until otherwise instructed.
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.

Download DDS:
    Please download DDS by sUBs from one of the links below and save it to your desktop:


    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker
  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


information and logs:
    In your next post I need the following
      1.logs from DDS
      2.RKUnHooker
      3.let me know of any problems you may have had

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 Frank K Dkshado

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Posted 28 September 2010 - 03:17 PM

I have attached all the log files in a zip file. Recently, the computer has been acting strange by crashing on IE, preventing downloads of files, my main taskbar has been having issues displaying all open programs. Additionally, when I was disconnected from the network, my visual studio debugger consistently detected an error with SVCHost, once I reconnected this error stopped occurring. It was as if some program was looking for the internet and required the access to continue. The laptop is much slower on boot-up then normal, but all other activity appears to be fine. I noticed another post that talked about being able to cut and paste the seacrh links into the address bar and they actually work rather than redirect -- mine acts the same way.

Let me know what steps to take when you can. I'm out of ideas, normally I can find out the name of the monster and then the database has beautiful instructions for removal, but this time I cant even find what has hit me or how.

Attached Files



#4 gringo_pr

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Posted 28 September 2010 - 04:15 PM

Hello

It won't let me open the zip file it says it is corrupted


please post the logs into the thread


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 Frank K Dkshado

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Posted 29 September 2010 - 04:33 PM

Its too late the trojan finished its payload and my windows system is totally trashed. I started gettting the fake ms security alerts and then even in safe mode I got hang-ups and the alerts. I couldnt run rkill to stop the process and I couldnt use the registry edittor to locate even parts of the software. Now all I et is config system is corrupt insert original windows disk and press 'R' to repair file.

New imae is on its way... Thanks for trying.

#6 gringo_pr

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Posted 29 September 2010 - 07:23 PM

Sorry I could not help fast enough


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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