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antivirus 2010 removal


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2 replies to this topic

#1 Ray8888888

Ray8888888

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Posted 27 September 2010 - 11:05 AM

Hello. I found instructions on Bleeping computer to remove this. It said use rkill and then use malwarebytes to scan and clean. malwarebytes found a some items and removed them. It keeps popping up. I tried to use hitman pro 3.5. it found a bunch of items and removed them. then the antirus 2010 popped back up.

here is the dds log.

i tried to get the gmer log. everytime i hit the scan button on gmer it seems to crash/disappear and then i can't run it again. it comes up with "windows cannot access the specified device, path, or file."

I ran it from the same place a few seconds ago.

ran defrogger
then DDS.
gmer doesn't seem to run

Ray

DDS log


DDS (Ver_10-03-17.01) - NTFSx86
Run by Dr Maria Bove at 11:49:09.24 on Mon 09/27/2010
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.447.180 [GMT -4:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\AVG\AVG9\avgnsx.exe
"C:\WINDOWS\system32\svchost.exe"
C:\Program Files\Skype\Plugin Manager\skypePM.exe
"\\.\globalroot\Device\svchost.exe\svchost.exe"
C:\WINDOWS\system32\wuauclt.exe
C:\ray\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = hxxp://www.sony.com/
uURLSearchHooks: AOLMAILTBSearch Class: {98572e47-b5fe-43de-9aea-492a1d3064cd} - c:\program files\aol email toolbar\aolmailtb.dll
uURLSearchHooks: AOLTBSearch Class: {ea756889-2338-43db-8f07-d1ca6fb9c90d} - c:\program files\aol\aol toolbar 5.0\aoltb.dll
mURLSearchHooks: AOLMAILTBSearch Class: {98572e47-b5fe-43de-9aea-492a1d3064cd} - c:\program files\aol email toolbar\aolmailtb.dll
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\reader\activex\AcroIEHelper.dll
BHO: PC Tools Browser Guard BHO: {2a0f3d1b-0909-4ff4-b272-609cce6054e7} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: AOL Toolbar Launcher: {7c554162-8cb7-45a4-b8f4-8ea1c75885f9} - c:\program files\aol\aol toolbar 5.0\aoltb.dll
BHO: AOL Email Toolbar Loader: {fbea8524-8c72-4208-9d12-7fb73e9926eb} - c:\program files\aol email toolbar\aolmailtb.dll
TB: AOL Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol\aol toolbar 5.0\aoltb.dll
TB: AOL Email Toolbar: {a3704fa3-dbf6-46b5-b95e-0677dfd39577} - c:\program files\aol email toolbar\aolmailtb.dll
TB: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {4982D40A-C53B-4615-B15B-B5B5E98D167C} - No File
TB: {4E7BD74F-2B8D-469E-D0FC-E57AF4D5FA7D} - No File
TB: AIM Search: {40d41a8b-d79b-43d7-99a7-9ee0f344c385} - c:\program files\aim toolbar\AIMBar.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [Skype] "c:\program files\skype\\phone\Skype.exe" /nosplash /minimized
uRun: [Aim] c:\program files\aim\aim.exe -cnetwait.odl
uRun: [{7AB96E68-0935-B04A-695C-4ABF2B02BCBF}] "c:\documents and settings\dr maria bove\application data\hawo\ycirv.exe"
uRun: [Pxiwodizir] rundll32.exe "c:\windows\moswin.dll",Startup
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [HitmanPro35] "c:\program files\hitman pro 3.5\HitmanPro35.exe" /scan:boot
mRun: [ISTray] "c:\program files\spyware doctor\pctsTray.exe"
IE: &AIM Search - c:\program files\aim toolbar\AIMBar.dll/aimsearch.htm
IE: &AOL Email Toolbar Search - c:\documents and settings\all users\application data\aol email toolbar\ietoolbar\resources\en-us\local\search.html
IE: &AOL Toolbar Search - c:\program files\aol\aol toolbar 5.0\resources\en-us\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office10\EXCEL.EXE/3000
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
IE: {3369AF0D-62E9-4bda-8103-B4C75499B578} - {DE9C389F-3316-41A7-809B-AA305ED9D922} - c:\program files\aol\aol toolbar 5.0\aoltb.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avgrsstarter - avgrsstx.dll
LSA: Notification Packages = scecli scecli

============= SERVICES / DRIVERS ===============

R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2010-9-24 217032]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2010-9-24 216400]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2010-9-24 29584]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2010-9-24 243024]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-9-24 308136]
R3 mvb35316;mvb35316;c:\windows\system32\drivers\mvb35316.sys [2010-9-22 12800]
S3 Browser Defender Update Service;Browser Defender Update Service;c:\program files\spyware doctor\bdt\BDTUpdateService.exe [2010-9-24 112592]
S3 hamachi_oem;PlayLinc Adapter;c:\windows\system32\drivers\gan_adapter.sys [2006-10-19 10664]

=============== Created Last 30 ================

2010-09-27 15:48:05 0 ----a-w- c:\documents and settings\dr maria bove\defogger_reenable
2010-09-24 21:41:49 7383 ----a-w- c:\windows\system32\drivers\pctplsg.cat
2010-09-24 21:41:49 70408 ----a-w- c:\windows\system32\drivers\pctplsg.sys
2010-09-24 21:41:31 0 d-----w- c:\program files\common files\PC Tools
2010-09-24 21:41:30 0 d-----w- c:\program files\Spyware Doctor
2010-09-24 21:41:30 0 d-----w- c:\docume~1\drmari~1\applic~1\PC Tools
2010-09-24 21:41:30 0 d-----w- c:\docume~1\alluse~1\applic~1\PC Tools
2010-09-24 21:26:09 0 d-----w- C:\SDFix
2010-09-24 20:53:29 7310 ----a-w- c:\windows\system32\.crusader
2010-09-24 20:44:04 16968 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2010-09-24 20:43:44 0 d-----w- c:\docume~1\alluse~1\applic~1\Hitman Pro
2010-09-24 20:43:28 0 d-----w- c:\program files\Hitman Pro 3.5
2010-09-24 20:41:59 120 ----a-w- c:\windows\Tbavigiz.dat
2010-09-24 20:41:59 0 ----a-w- c:\windows\Spapezafitequwez.bin
2010-09-24 20:40:26 0 d--h--w- C:\$AVG
2010-09-24 20:39:34 652288 ----a-w- c:\docume~1\drmari~1\applic~1\hotfix.exe
2010-09-24 20:38:11 0 d-----w- c:\docume~1\drmari~1\applic~1\9AAE2A5F4E49FE2AAFC6489AE6B4B2D4
2010-09-24 19:50:58 243024 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2010-09-24 19:50:58 12536 ----a-w- c:\windows\system32\avgrsstx.dll
2010-09-24 19:50:33 216400 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2010-09-24 19:50:03 0 d-----w- c:\windows\system32\drivers\Avg
2010-09-24 19:49:27 0 d-----w- c:\program files\AVG
2010-09-24 19:49:25 0 d-----w- c:\docume~1\alluse~1\applic~1\avg9
2010-09-24 19:15:39 0 d-----w- c:\windows\system32\wbem\AutoRecover
2010-09-24 17:53:58 118784 ------w- c:\windows\system32\msdadiag.dll
2010-09-24 17:48:43 0 d-----w- c:\windows\ServicePackFiles
2010-09-24 17:42:34 19528 ----a-w- c:\windows\002321_.tmp
2010-09-23 00:43:58 0 d-----w- c:\windows\peernet
2010-09-23 00:43:57 0 d-----w- c:\windows\provisioning
2010-09-23 00:33:24 19528 ----a-w- c:\windows\002323_.tmp
2010-09-23 00:29:59 81976 -c--a-w- c:\windows\system32\dllcache\imjpdct.dll
2010-09-23 00:28:59 91136 ----a-w- c:\windows\system32\mtxoci.dll
2010-09-23 00:27:36 0 d-----w- c:\windows\EHome
2010-09-23 00:20:43 0 d-----w- C:\sp2
2010-09-22 23:49:55 98816 ----a-w- c:\windows\sed.exe
2010-09-22 23:49:55 77312 ----a-w- c:\windows\MBR.exe
2010-09-22 23:49:55 256512 ----a-w- c:\windows\PEV.exe
2010-09-22 23:49:55 161792 ----a-w- c:\windows\SWREG.exe
2010-09-09 02:03:30 0 d-----w- c:\program files\Viewpoint
2010-09-09 01:25:23 0 d-----w- c:\program files\CCleaner
2010-09-09 00:15:21 0 d-----w- c:\docume~1\drmari~1\applic~1\Malwarebytes
2010-09-09 00:15:10 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-09-09 00:15:08 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-09-09 00:15:08 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-09-09 00:15:07 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-09-09 00:12:17 0 d-----w- C:\ray
2010-09-05 23:17:56 0 d-----w- c:\docume~1\drmari~1\applic~1\PIV

==================== Find3M ====================


============= FINISH: 11:50:08.98 ===============


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#2 Blind Faith

Blind Faith

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Posted 01 October 2010 - 04:14 PM

Hello and welcome to Bleeping Computer! welcome.gif

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log





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#3 etavares

etavares

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Posted 07 October 2010 - 04:20 PM

Due to the lack of feedback, this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.


If I don't respond within 2 days, please feel free to PM me.
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