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Infected with unknown virus/spyware/rootkit

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  • Local time:02:20 PM

Posted 26 September 2010 - 03:18 AM


I have a Windows Vista with latest service pack and updates, it has been infected with antivirus 2010, but im unsure if i have got rid of this. When trying to run Norton antivirus, malwarebytes, superantispyware etc the program is closed and then the access to those programs is removed. Also i cannot run safe mode, when starting safe mode i get the cursor, but then the computer restarts.

I cannot run autoruns and neither some other sysinternals program, closes afther a sec or 2.

Need some help witht this.

Also i have not attached the GMER log since i get same issue there, runs for a little while befor its closed.


DDS (Ver_10-03-17.01) - NTFSx86
Run by test at 10:06:37,65 on 26.09.2010
Internet Explorer: 8.0.6001.18943
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.47.1044.18.2813.1840 [GMT 2:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: SUPERAntiSpyware *enabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}

============== Running Processes ===============

C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\EgisTec\MyWinLocker 3\x86\MWLService.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Windows\System32\svchost.exe -k swprv

============== Pseudo HJT Report ===============

uStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0414&s=2&o=vp32&d=0909&m=aspire_5737z
uDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0414&s=2&o=vp32&d=0909&m=aspire_5737z
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0414&s=2&o=vp32&d=0909&m=aspire_5737z
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton antivirus\engine\\IPSBHO.DLL
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.5126.1836\swg.dll
BHO: BluePhone Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: BluePhone Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
uRun: [ProductReg] c:\program files\acer\wr_popup\ProductReg.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [MSSE] "c:\program files\microsoft security essentials\msseces.exe" -hide -runkey
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\kokk\mbamgui.exe /install /silent
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Google Sidewiki - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
AppInit_DLLs: c:\progra~1\google\google~1\GoogleDesktopNetwork3.dll

============= SERVICES / DRIVERS ===============

R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nav\1201000.025\SymDS.sys [2010-9-22 339504]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nav\1201000.025\SymEFA.sys [2010-9-22 666672]
R1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\bashdefs\20100901.003\BHDrvx86.sys [2010-9-1 692272]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\ipsdefs\20100922.001\IDSvix86.sys [2010-9-23 344112]
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2009-12-2 149040]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R1 SAVRKBootTasks;Boot Tasks Driver;c:\windows\system32\SAVRKBootTasks.sys [2010-9-25 18816]
R1 SBRE;SBRE;c:\windows\system32\drivers\SBREDrv.sys [2010-9-24 93872]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nav\1201000.025\Ironx86.sys [2010-9-22 134704]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\system32\drivers\nav\1201000.025\symtdiv.sys [2010-9-22 331312]
R2 mwlPSDFilter;mwlPSDFilter;c:\windows\system32\drivers\mwlPSDFilter.sys [2008-10-9 19504]
R2 mwlPSDNServ;mwlPSDNServ;c:\windows\system32\drivers\mwlPSDNserv.sys [2008-10-9 16432]
R2 mwlPSDVDisk;mwlPSDVDisk;c:\windows\system32\drivers\mwlPSDVDisk.sys [2008-10-9 59952]
R2 MWLService;MyWinLocker Service;c:\program files\egistec\mywinlocker 3\x86\MWLService.exe [2008-10-27 306736]
R3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2008-9-29 223232]
R3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\drivers\MpNWMon.sys [2009-12-2 42368]
R3 mvb35316;mvb35316;c:\windows\system32\drivers\mvb35316.sys [2010-1-15 12800]
R3 netr28;Ralink 802.11n Wireless Driver for Windows Vista;c:\windows\system32\drivers\netr28.sys [2009-2-6 419328]
R3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda32v.sys [2008-9-24 45600]
R3 wtsmpadap;Sesam Virtual Adapter;c:\windows\system32\drivers\wtsmpadap.sys [2008-4-29 39720]
R3 WtSmpFlt;Sesam Adapter;c:\windows\system32\drivers\wtsmpflt.sys [2008-4-29 272424]
S2 gupdate;Googles oppdateringstjeneste (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-9-26 135664]
S2 NAV;Norton AntiVirus;c:\program files\norton antivirus\engine\\ccSvcHst.exe [2010-9-22 126904]
S3 FontCache;Windows skriftbuffertjeneste;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-21 21504]
S3 GTUHSBUS;GT UHS BUS;c:\windows\system32\drivers\gtuhsbus.sys [2009-2-4 63360]
S3 GTUHSNDISIPXP;GT UHS IP NDIS;c:\windows\system32\drivers\gtuhs51.sys [2009-2-4 105856]
S3 GTUHSSER;GT UHS SER;c:\windows\system32\drivers\gtuhsser.sys [2009-2-4 8064]
S4 BUNAgentSvc;NTI Backup Now 5 Agent Service;c:\program files\newtech infosystems\nti backup now 5\client\Agentsvc.exe [2008-3-3 16384]
S4 CLHNService;CLHNService;c:\program files\acer arcade deluxe\homemedia\kernel\dmp\CLHNService.exe [2009-9-11 69632]
S4 ePowerSvc;Acer ePower Service;c:\program files\acer\acer epower management\ePowerSvc.exe [2009-2-6 653856]
S4 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2009-2-6 30192]
S4 GTMM Device Service;GTMM Device Service;c:\program files\telenor\mobilt bredbånd\GtmmDeviceService.exe [2009-5-11 106496]
S4 NTIBackupSvc;NTI Backup Now 5 Backup Service;c:\program files\newtech infosystems\nti backup now 5\BackupSvc.exe [2008-4-25 45056]
S4 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service;c:\program files\newtech infosystems\nti backup now 5\SchedulerSvc.exe [2008-4-25 131072]
S4 SesamService;Sesam Control Service;c:\program files\telenor\mobilt bredbånd\sesam\bin\SecMIPService.exe [2008-5-9 1216296]

=============== Created Last 30 ================

2010-09-26 07:57:02 0 d-----w- c:\users\test\appdata\roaming\Malwarebytes
2010-09-26 07:52:08 0 d-----w- c:\program files\Microsoft Security Essentials
2010-09-26 07:50:24 0 d-----w- c:\users\test\appdata\roaming\Acer GameZone Console
2010-09-26 07:23:29 0 d-----w- c:\program files\kokk
2010-09-26 06:08:23 189520 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2010-09-25 16:03:04 0 d-----w- C:\$RECYCLE.BIN
2010-09-25 15:49:06 18816 ------w- c:\windows\system32\SAVRKBootTasks.sys
2010-09-25 15:26:56 0 d-----w- C:\Ny mappe
2010-09-25 11:42:57 277707573 ----a-w- c:\windows\MEMORY.DMP
2010-09-25 11:23:34 98816 ----a-w- c:\windows\sed.exe
2010-09-25 11:23:34 77312 ----a-w- c:\windows\MBR.exe
2010-09-25 11:23:34 256512 ----a-w- c:\windows\PEV.exe
2010-09-25 11:23:34 161792 ----a-w- c:\windows\SWREG.exe
2010-09-24 13:07:23 0 d-----w- c:\program files\Sophos
2010-09-24 13:03:49 93872 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2010-09-24 13:03:49 27944 ----a-w- c:\windows\system32\sbbd.exe
2010-09-24 13:03:41 0 d-----w- C:\VIPRERESCUE
2010-09-24 12:54:32 0 d-----w- C:\vipre
2010-09-23 21:02:57 0 d-----w- c:\program files\CCleaner
2010-09-23 19:51:40 0 d--h--w- c:\windows\PIF
2010-09-23 19:41:19 0 d-----w- c:\programdata\SUPERAntiSpyware.com
2010-09-23 19:41:04 0 d-----w- c:\program files\SUPERAntiSpyware
2010-09-23 19:37:16 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-09-23 19:37:15 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-09-23 19:37:15 0 d-----w- c:\programdata\Malwarebytes
2010-09-23 19:37:14 0 d-----w- c:\program files\test
2010-09-22 21:06:55 0 ---ha-w- c:\windows\system32\drivers\Msft_User_WpdFs_01_07_00.Wdf
2010-09-22 20:46:21 805 ----a-w- c:\windows\system32\drivers\SYMEVENT.INF
2010-09-22 20:46:21 7456 ----a-w- c:\windows\system32\drivers\SYMEVENT.CAT
2010-09-22 20:46:21 126512 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2010-09-22 20:46:21 0 d-----w- c:\program files\Symantec
2010-09-22 20:46:21 0 d-----w- c:\program files\common files\Symantec Shared
2010-09-22 20:45:59 0 d-----w- c:\windows\system32\drivers\NAV
2010-09-22 20:45:56 0 d-----w- c:\program files\Norton AntiVirus
2010-09-22 20:45:53 0 d-----w- c:\programdata\Norton
2010-09-22 20:45:43 0 d-----w- c:\programdata\NortonInstaller
2010-09-22 20:45:43 0 d-----w- c:\program files\NortonInstaller
2010-09-18 14:31:57 0 ---ha-w- c:\windows\system32\drivers\Msft_User_WpdMtpDr_01_07_00.Wdf
2010-09-15 08:54:40 502272 ----a-w- c:\windows\system32\usp10.dll
2010-09-15 08:54:39 128000 ----a-w- c:\windows\system32\spoolsv.exe
2010-09-15 08:54:37 317952 ----a-w- c:\windows\system32\MP4SDECD.DLL
2010-09-15 08:54:36 739328 ----a-w- c:\windows\system32\inetcomm.dll
2010-09-11 13:06:06 0 d-----w- c:\programdata\Sun
2010-09-11 13:05:19 423656 ----a-w- c:\windows\system32\deployJava1.dll

==================== Find3M ====================

2010-09-26 07:57:41 76478 ----a-w- c:\windows\system32\perfc014.dat
2010-09-26 07:57:41 452326 ----a-w- c:\windows\system32\perfh014.dat
2010-09-22 20:15:56 32536 ----a-w- c:\programdata\nvModes.dat
2010-08-15 08:02:10 665600 ----a-w- c:\windows\inf\drvindex.dat
2010-08-15 08:02:10 51200 ----a-w- c:\windows\inf\infpub.dat
2010-08-15 08:02:10 143360 ----a-w- c:\windows\inf\infstrng.dat
2010-08-15 08:02:10 143360 ----a-w- c:\windows\inf\infstor.dat
2010-08-13 15:15:19 37665 ----a-w- c:\windows\fonts\GlobalUserInterface.CompositeFont
2008-01-21 06:13:40 35166 ----a-w- c:\windows\inf\perflib\0414\perfd.dat
2008-01-21 06:13:40 35166 ----a-w- c:\windows\inf\perflib\0414\perfc.dat
2008-01-21 06:13:40 294254 ----a-w- c:\windows\inf\perflib\0414\perfi.dat
2008-01-21 06:13:40 294254 ----a-w- c:\windows\inf\perflib\0414\perfh.dat
2008-01-21 02:43:21 174 --sha-w- c:\program files\desktop.ini
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat

============= FINISH: 10:06:54,40 ===============

Also, i might add that i removed the harddrive from the computer and attached to another computer, ran antivirus search, malwarebytes etc, did not come up with anything sad.gif

EDIT: Posts merged ~BP

Attached Files

Edited by Budapest, 26 September 2010 - 04:06 AM.

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#2 etavares


    Bleepin' Remover

  • Malware Response Team
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Posted 30 September 2010 - 05:59 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process. Please also continue to work with me until I give you the all clear. Even if your computer appears to act better, you may still be infected.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.

Once we start working together, please reply back within 3 days or this thread may be closed so we can help others who are waiting.

We need to create an OTL report,
  • Please download OTL from this link.
  • Save it to your desktop.
  • Double click on the icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Under the Custom Scan box paste this in:

    drivers32 /all
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\system32\*.sys /90
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\*. /mp /s
    %systemroot%\*. /mp /s

  • Click the Quick Scan button.
  • The scan should take a few minutes.
  • Please copy and paste both logs in your reply.

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new OTL log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log

In your reply, please post both OTL logs and the GMER log.

If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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#3 etavares


    Bleepin' Remover

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Posted 05 October 2010 - 07:05 AM

Due to the lack of feedback, this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.

If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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