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System name within processes could be slowing my internet?


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#1 OnceKnown

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Posted 25 September 2010 - 06:05 PM

I checked on a few websites that told me the process named "system" is a virus or trojan? Lately my internet ping has been spiking and stabilizing at 125 ms when it used to be always at 50-60 ms. My brother say it's my computer that's causing it but he doesn't know which program that is setting off the spikes. I'm trying to find out what back ground program is causing the net to lag. I have AVG, Norton and Malwarebyte, and none of them picked up anything.

When I pressed clt + alt + delete, i saw the process "system" come up. It doesn't have an ".exe" at the end. I'm wondering if it's an infectious process? or just another normal windows system process?

I know it may sound impossible. But is there a way to check which process or background program that is causing my internet to lag so much when. I'm not downloading or streaming anything?

Thank you!

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#2 cryptodan

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Posted 25 September 2010 - 06:20 PM

System is not a virus, it is telling you the amount of system resources in use as opposed System Idle processes.

#3 Broni

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Posted 25 September 2010 - 08:32 PM

I have AVG, Norton

Start with uninstalling one of them.
It's bad idea to run two AV programs.

If AVG, use AVG Remover: http://www.avg.com/us-en/download-tools
If Norton, use Norton Removal Tool: http://us.norton.com/support/kb/web_view.j...0080710133834EN

See how it goes...

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#4 OnceKnown

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Posted 27 September 2010 - 12:39 AM

Thank you for the assistance.

I deleted Norton off my computer since it was pretty old already and wasn't updating.

The ping is still stabilizing at 120-130 ms which is still pretty high for me when I know it can go lower.

I'll just wait for more further news then.

Another Question: I have two "scvhost.exe Local service" process and two "svchost.exe Network Service" with the memory usage around 1-5k. I'm wondering if it's normal to have two of each? I can't remember if I only had one of each when I checked the system processes.

Edited by OnceKnown, 27 September 2010 - 01:05 AM.


#5 ez2beme

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Posted 27 September 2010 - 01:24 AM

use this freeware program called process explorer and see what is hogging up the cpu's

http://download.cnet.com/Process-Explorer/...4-10223605.html

#6 Broni

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Posted 27 September 2010 - 10:05 AM

It's normal to have multiple svchost.exe services running.

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#7 OnceKnown

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Posted 27 September 2010 - 10:09 PM

use this freeware program called process explorer and see what is hogging up the cpu's

http://download.cnet.com/Process-Explorer/...4-10223605.html



I used the specified program above and found a process called "spoolsv.exe". I did some research and all of them say that it is a process used for printing, but the thing is, I don't have a printer connected to my computer or any printer that is attached to my computer via wire or wireless.

Could this be a hidden virus/trojan/malware?

Is there a program out there that detects programs that uses the internet, even the background programs?

Sorry, I'm just really annoyed by the constant lag I get

#8 Broni

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Posted 27 September 2010 - 10:26 PM

Run Process Explorer one more time.
Click on View > Select Colunms.
In addition to already pre-selected options, make sure, the Command Line is selected, and press OK.
Go File>Save As, and save the report as Procexp.txt.
Attach the file to your next reply.

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#9 Gabrial

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Posted 27 September 2010 - 11:22 PM

spool service runs by default on windows xp machines. You could have other non-printer drivers installed. Save to XML print driver comes with office, etc.

#10 OnceKnown

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Posted 28 September 2010 - 12:20 AM

Okay, here is what you requested:

Process PID CPU Private Bytes Working Set Description Company Name Command Line
System Idle Process 0 97.27 0 K 28 K
Interrupts n/a 0 K 0 K Hardware Interrupts
DPCs n/a 0.78 0 K 0 K Deferred Procedure Calls
System 4 0.78 0 K 106,636 K
smss.exe 792 172 K 428 K Windows NT Session Manager Microsoft Corporation \SystemRoot\System32\smss.exe
csrss.exe 844 1,872 K 5,036 K Client Server Runtime Process Microsoft Corporation C:\WINDOWS\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,3072,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off MaxRequestThreads=16
winlogon.exe 868 7,688 K 3,968 K Windows NT Logon Application Microsoft Corporation winlogon.exe
services.exe 912 1,840 K 3,592 K Services and Controller app Microsoft Corporation C:\WINDOWS\system32\services.exe
nvsvc32.exe 1096 4,228 K 5,936 K NVIDIA Driver Helper Service, Version 258.96 NVIDIA Corporation C:\WINDOWS\system32\nvsvc32.exe
svchost.exe 1132 3,076 K 5,044 K Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\system32\svchost -k DcomLaunch
NMIndexStoreSvr.exe 3772 14,012 K 18,440 K Nero Home Nero AG "C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe" -Embedding
svchost.exe 1200 1,952 K 4,480 K Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\system32\svchost -k rpcss
svchost.exe 1296 29,704 K 42,036 K Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe 1420 2,168 K 4,484 K Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\system32\svchost.exe -k NetworkService
svchost.exe 1552 4,700 K 6,520 K Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\system32\svchost.exe -k LocalService
spoolsv.exe 1940 3,248 K 5,052 K Spooler SubSystem App Microsoft Corporation C:\WINDOWS\system32\spoolsv.exe
svchost.exe 200 1,300 K 3,532 K Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\system32\svchost.exe -k LocalService
AppleMobileDeviceService.exe 240 2,040 K 3,360 K Apple Mobile Device Service Apple Inc. "C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe"
avgwdsvc.exe 280 5,576 K 2,024 K AVG Watchdog Service AVG Technologies CZ, s.r.o. "C:\Program Files\AVG\AVG9\avgwdsvc.exe"
avgnsx.exe 2088 17,692 K 3,468 K AVG Network scanner Service AVG Technologies CZ, s.r.o. "C:\Program Files\AVG\AVG9\avgnsx.exe"
jqs.exe 444 2,276 K 1,828 K Java™ Quick Starter Service Sun Microsystems, Inc. "C:\Program Files\Java\jre6\bin\jqs.exe" -service -config "C:\Program Files\Java\jre6\lib\deploy\jqs\jqs.conf"
NBService.exe 564 4,364 K 6,856 K Nero BackItUp Nero AG "C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe"
svchost.exe 560 2,752 K 4,892 K Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\system32\svchost.exe -k imgsvc
wdfmgr.exe 1152 1,596 K 1,896 K Windows User Mode Driver Manager Microsoft Corporation C:\WINDOWS\system32\wdfmgr.exe
ViewpointService.exe 1356 712 K 2,620 K ViewMgr Viewpoint Corporation "C:\Program Files\Viewpoint\Common\ViewpointService.exe"
alg.exe 2308 1,252 K 3,688 K Application Layer Gateway Service Microsoft Corporation C:\WINDOWS\System32\alg.exe
NMIndexingService.exe 3672 6,088 K 9,600 K Nero Home Nero AG "C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe"
svchost.exe 308 1,800 K 3,768 K Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\System32\svchost.exe -k HTTPFilter
lsass.exe 924 4,000 K 1,488 K LSA Shell (Export Version) Microsoft Corporation C:\WINDOWS\system32\lsass.exe
avgchsvx.exe 1472 14,128 K 348 K AVG Cache Server AVG Technologies CZ, s.r.o. "C:\Program Files\AVG\AVG9\avgchsvx.exe"
avgrsx.exe 1480 1,808 K 528 K AVG Resident Shield Service AVG Technologies CZ, s.r.o. "C:\Program Files\AVG\AVG9\avgrsx.exe"
avgcsrvx.exe 1608 9,884 K 364 K AVG Scanning Core Module - Server Part AVG Technologies CZ, s.r.o. /pipeName=3739727c-eddd-44eb-82b4-6bd3a309847d /coreSdkOptions=30 /logConfFile="C:\Documents and Settings\All Users\Application Data\avg9\temp\2445d5bc-f478-47a7-a1e3-febc07841d8f-5c8-oopp.tmp" /loggerName=AVG.RS.Core /binaryPath="C:\Program Files\AVG\AVG9\" /tempPath="C:\Documents and Settings\All Users\Application Data\avg9\temp\"
explorer.exe 2876 33,452 K 11,900 K Windows Explorer Microsoft Corporation C:\WINDOWS\Explorer.EXE
RTHDCPL.exe 3064 25,396 K 22,532 K Realtek HD Audio Control Panel Realtek Semiconductor Corp. "C:\WINDOWS\RTHDCPL.EXE"
razerhid.exe 3108 1,320 K 4,236 K razerhid MFC Application "C:\Program Files\Razer\DeathAdder\razerhid.exe"
razertra.exe 3388 1,512 K 3,776 K razertra MFC Application "C:\Program Files\Razer\DeathAdder\razertra.exe"
razerofa.exe 3728 632 K 1,896 K Razer OFA - On-the-Fly Sensitivity Adjustment Razer Inc. "C:\Program Files\Razer\DeathAdder\razerofa.exe"
avgtray.exe 3116 4,476 K 3,324 K AVG Tray Monitor AVG Technologies CZ, s.r.o. "C:\PROGRA~1\AVG\AVG9\avgtray.exe"
rundll32.exe 3152 3,832 K 4,888 K Run a DLL as an App Microsoft Corporation "C:\WINDOWS\system32\RUNDLL32.EXE" C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
NMBgMonitor.exe 3404 5,880 K 9,572 K Nero Home Nero AG "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
TeaTimer.exe 3564 0.39 51,940 K 52,656 K System settings protector Safer Networking Limited "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"
steam.exe 3768 95,240 K 67,088 K Steam Valve Corporation "C:\program files\steam\steam.exe" -silent
ViiKiiDesktopPlugin.exe 644 152,640 K 156,112 K "C:\Program Files\ViiKiiDesktopPlugin\ViiKiiDesktopPlugin.exe"
firefox.exe 604 219,460 K 239,880 K Firefox Mozilla Corporation "C:\Program Files\Mozilla Firefox\firefox.exe"
plugin-container.exe 4304 0.39 193,176 K 180,704 K Plugin Container for Firefox Mozilla Corporation "C:\Program Files\Mozilla Firefox\plugin-container.exe" --channel=604.e5e8040.495006764 "C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll" 604 plugin \\.\pipe\gecko-crash-server-pipe.604
aim.exe 4280 55,672 K 49,504 K AOL Instant Messenger AOL Inc. "C:\Program Files\AIM\aim.exe" /d locale=en-US
procexp.exe 2008 0.39 10,636 K 15,308 K Sysinternals Process Explorer Sysinternals - www.sysinternals.com "C:\Documents and Settings\Tung\Desktop\Process Explorer\procexp.exe"

#11 Broni

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Posted 28 September 2010 - 02:58 PM

Your CPU usage looks perfectly fine.
System Idle Process (CPU NOT used) is listed at 97.27%

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#12 OnceKnown

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Posted 28 September 2010 - 03:58 PM

Alright, Thanks guys for all the help. I really appreciate it.

Best computer help site by far :thumbsup: .

#13 Broni

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Posted 28 September 2010 - 04:26 PM

You're very welcome Posted Image

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