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Windows has recovered from unespected shut down


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12 replies to this topic

#1 Andrija1901

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Posted 25 September 2010 - 02:15 PM

Hello there,

I have been experiancing problems with shut down of my computer (Dell Latitude E6500 ,Windows Vista Business - SP2) from day 1. It occurs every few days and is quite frustrating.

Here is the last error description I copied:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.256.6
Locale ID: 1050

Additional information about the problem:
BCCode: 9f
BCP1: 00000003
BCP2: 8B690C80
BCP3: 8B697030
BCP4: ADF545D8
OS Version: 6_0_6002
Service Pack: 2_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\Mini092510-01.dmp
C:\Users\DELL\AppData\Local\temp\WER-105097-0.sysdata.xml
C:\Users\DELL\AppData\Local\temp\WER3468.tmp.version.txt

Thanks in advance.

Regards,

Andrija

Edited by Andrija1901, 25 September 2010 - 02:15 PM.

May the force be with you!

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#2 cryptodan

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Posted 25 September 2010 - 05:03 PM

What do you do before this error occurs?

#3 Andrija1901

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Posted 26 September 2010 - 02:32 AM

Hey there,

Nothing specific. I'm on internet or use word, excel, outlook and similar.

Then I shut down my computer and when I turn it back on error message pops-up.

If it helps, before I had some problems with my desktop (it freezed) and IE but resolved them here at bleeping comp (although not sure what of 4-5 actions actually helped).

Thanks
May the force be with you!

#4 cryptodan

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Posted 26 September 2010 - 01:09 PM

And this happens all the time now?

Can you link me to your other thread?

#5 Andrija1901

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Posted 26 September 2010 - 01:46 PM

Desktop blocked

This shut down happens from day 1 and I got the computer in June this year.

After that, a month or so ago IE started to block, then desktop 2 months ago.

Now IE and desktop operate ok but this shut down issue still remains.

In the beginning it happened quite often (i.e. every third time I did the shut down) and then for some time it was resonably ok (e.g. every 7th shut down).

But last 3-4 days ago the problem bumped out again.

Only thing that I can mention is that my mouse wasn't working properly (right before desktop issues started) and I haven't used it for sometime. Now I use it again and maybe it is related in some way (Logitech wireless mouse).


Thanks.

p.s. link is above

Edited by Andrija1901, 26 September 2010 - 01:47 PM.

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#6 cryptodan

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Posted 26 September 2010 - 01:49 PM

Return your computer and ask for a replacement it should still be covered under warranty.

#7 Andrija1901

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Posted 26 September 2010 - 02:00 PM

Yes it is but there is a problem.

Retarded IT guy that is outsourced by a company I work in thinks that I made the problem since I had micro torent and one game (spyware, virus blablabla) on my laptop and that I most probably have messed something up since, for example I deactivated Microsoft defender and installed AVG free.

But I should probably do as you say since I am bored with stupid errors on my computer.

I will think about it. Any other ideas?

Thanks
May the force be with you!

#8 cryptodan

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Posted 26 September 2010 - 02:03 PM

Have you scanned your machine for any malware?

#9 Andrija1901

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Posted 26 September 2010 - 02:09 PM

Yes I have but I am doing it again and I will let you know if anything pops-up.

Thanks
May the force be with you!

#10 Andrija1901

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Posted 26 September 2010 - 02:16 PM

I have scanned a minute ago and nothing found...
May the force be with you!

#11 cryptodan

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Posted 26 September 2010 - 03:13 PM

What did you scan with?

#12 Andrija1901

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Posted 27 September 2010 - 12:43 AM

malwarebyte's anti-malware
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#13 Andrija1901

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Posted 13 October 2010 - 02:31 PM

FYI

I have reinstalled Vista, updated drivers and BSOD appeared twice in 10 days.

So it helped.

Bye
May the force be with you!




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