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Microsoft Security Essentials Alert


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#1 dar4110

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Posted 25 September 2010 - 01:10 PM

Microsoft Security Essentials Alert popped up on my computer. It won't go away. My friend had this happen to here and she ran it to clean her computer. She ended up having to reload everything.

Does any one know how to get rid of this without having to reload the computer?

Edited by Pandy, 25 September 2010 - 03:18 PM.
Moved from Malware removal logs as no logs are included and prep guide not followed ~Pandy


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#2 Pandy

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Posted 25 September 2010 - 03:18 PM

Hello,

You could give this removal guide a try http://www.bleepingcomputer.com/virus-remo...ssentials-alert if this does not work do the following.

Please follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<==

If you can produce at least some of the logs, then please create the new topic. If you cannot produce any of the logs, then post back here and we will provide you with further instructions.

Edited by Pandy, 25 September 2010 - 03:20 PM.

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#3 jasonTHX

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Posted 26 September 2010 - 08:53 AM

Hi,

I was helping a friend who was infected by "microsoft security essentials alert" trojan (PC using Window XP). When following Bleepingcomputer steps to remove using MBAM I received the MBAM_ERROR_UPDATING (12007,0,WinHttpSendRequest) error when trying to update the data base. Also, IE was unable to connect to the internet. I found the DNS settings (only the DNS) had been cleared in his TCP/IP settings. He does NOT use auto settings for IP and DNS.

Not sure if that was from his efforts to "clean up" his PC on his own or from the trojan.




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