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Losing control. Have viruses I can't get rid of.


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22 replies to this topic

#1 thebrink

thebrink

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  • 16 posts
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  • Local time:06:06 PM

Posted 25 September 2010 - 10:10 AM

Malware.Trace/Kryptic.FWJ Trojan/Sirefef.BN Trojan/NBJ trojan
ESET detected Trojan on 9/16. Sites continued to try to access computer. Ran scan with ESET – found 22 viruses. Ran Malwarebytes Anti-Malware and found Malware.Trace. Sites (rudolfdisney.com/imagemonstar.com and others) still continued to try to access computer during Yahoo searches.
Windows started to hang up and show blue screen when external backup drive connected. Needed to startup windows and reconnect external drive after startup. Norton Ghost would not run/would not identify external drive. Cannot back-up computer!!! Last backup is from 9/14. Ran Advanced SystemCare scan - found and fixed problems.
When IE open and connected, window ads would randomly open. The ‘Internet Explorer is not your default internet browser’ window randomly opens and closes. Computer sounds were taken over and ‘congratulations, you win’ would commonly sound. Excel and Word windows would be ‘de-activated?’. I would need to click on Window and resume. If more than a couple seconds of inactivity, window would ‘de-activate’ again.
Windows is starting to shut down randomly (blue screen). Able to work on computer with internet disconnected, but programs will occasionally lockup and windows will shut down.
Have continued to run ESET and Malwarebytes scans but they do not turn up any problems.


DDS (Ver_10-03-17.01) - NTFSx86
Run by User at 16:24:44.29 on Fri 09/24/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_21
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3582.2632 [GMT -5:00]

AV: ESET Smart Security 4.2 *On-access scanning enabled* (Updated) {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}
FW: Norton AntiVirus *enabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}
FW: ESET Personal firewall *enabled* {E5E70D32-0101-4340-86A3-A7B0F1C8FFE0}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\ESET\ESET Smart Security\ekrn.exe
C:\Program Files\Java\jre6\bin\jqs.exe
c:\PROGRA~1\mcafee\SITEAD~1\mcsacore.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Norton Ghost\Agent\VProSvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Novatel Wireless\Sprint\Sprint PCS Connection Manager\OSCMUtilityService.exe
C:\WINDOWS\system32\StacSV.exe
C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\system32\KADxMain.exe
C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
C:\Program Files\ESET\ESET Smart Security\egui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
C:\Program Files\Windows Desktop Search\WindowsSearchIndexer.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files\Apoint\Apoint .exe
C:\Program Files\Wave Systems Corp\SecureUpgrade .exe
C:\Program Files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr .exe
C:\Program Files\Dell AIO Printer 948\memcard .exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra .exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv .exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray .exe
C:\Program Files\Common Files\SolidWorks Installation Manager\Scheduler\sldIMScheduler .exe
C:\Program Files\Common Files\Java\Java Update\jusched .exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2 .exe
C:\Program Files\iTunes\iTunesHelper .exe
C:\Program Files\HP\hpcoretech\hpcmpmgr .exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Common Files\Research In Motion\RIMDeviceManager\RIMDeviceManager.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\Common Files\Research In Motion\USB Drivers\BbDevMgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft Office\Office12\EXCEL.EXE
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe
C:\Program Files\Common Files\Apple\Apple Application Support\distnoted.exe
C:\PROGRA~1\MICROS~2\Office12\OUTLOOK.EXE
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosAVRC.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtPSS.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosOBEX.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosBtProc.exe
C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
C:\Documents and Settings\All Users\Application Data\K7EE5g77.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\User\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://drudgereport.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = <local>;*.local
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
mURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: dsWebAllowBHO Class: {2f85d76c-0569-466f-a488-493e6bd0e955} - c:\program files\windows desktop search\dsWebAllow.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM .exe" -scheduler
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NVHotkey] rundll32.exe nvHotkey.dll,Start
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [MemoryCardManager] "c:\program files\dell aio printer 948\memcard.exe"
mRun: [Dell AIO Printer 948 Fax Server] "c:\program files\dell aio printer 948\fm3032.exe" /s
mRun: [WavXMgr] c:\program files\wave systems corp\services manager\docmgr\bin\WavXDocMgr.exe
mRun: [SecureUpgrade] c:\program files\wave systems corp\SecureUpgrade.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
mRun: [KADxMain] c:\windows\system32\KADxMain.exe
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [Acrobat Speed Launch] "c:\program files\adobe\acrobat 8.0\acrobat\acrobat_sl.exe"
mRun: [BlackBerryAutoUpdate] c:\program files\common files\research in motion\auto update\RIMAutoUpdate.exe /background
mRun: [SolidWorks_CheckForUpdates] "c:\program files\common files\solidworks installation manager\scheduler\sldIMScheduler.exe" /scheduler
mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe"
mRun: [HP Software Update] c:\program files\hewlett-packard\hp software update\HPWuSchd2.exe
mRun: [egui] "c:\program files\eset\eset smart security\egui.exe" /hide /waitservice
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask .exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Norton Ghost 12.0] "c:\program files\norton ghost\agent\VProTray.exe"
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\user\startm~1\programs\startup\deskto~1.lnk - c:\program files\research in motion\blackberry\DesktopMgr.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\toshiba\bluetooth toshiba stack\TosBtMng.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {6D2EF4B4-CB62-4C0B-85F3-B79C236D702C} - hxxp://www.facebook.com/controls/contactx.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {A31CCCB0-46A8-11D3-A726-005004B35102} - hxxp://download.actify.com/SpinFire/SFViewerWeb.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: gemsafe - c:\program files\gemplus\gemsafe libraries\bin\WLEventNotify.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
LSA: Authentication Packages = msv1_0 wvauth

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\user\applic~1\mozilla\firefox\profiles\bqsqy3v5.default\
FF - prefs.js: browser.search.selectedEngine - Secure Search
FF - prefs.js: browser.startup.homepage - hxxp://www.drudgereport.com/
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=mcafee&p=
FF - prefs.js: network.proxy.type - 0
FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll
FF - plugin: c:\documents and settings\user\application data\move networks\plugins\npqmp071500000347.dll
FF - plugin: c:\program files\common files\research in motion\bbwebsllauncher\NPWebSLLauncher.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.proxy.type", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 10);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("accelerometer.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R1 ehdrv;ehdrv;c:\windows\system32\drivers\ehdrv.sys [2010-2-22 114984]
R2 ASFIPmon;Broadcom ASF IP and SMBIOS Mailbox Monitor;c:\program files\broadcom\asfipmon\AsfIpMon.exe [2006-12-19 79432]
R2 ekrn;ESET Service;c:\program files\eset\eset smart security\ekrn.exe [2010-2-22 810120]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\progra~1\mcafee\sitead~1\mcsacore.exe [2010-7-1 88176]
R2 Wave UCSPlus;Wave UCSPlus;c:\windows\system32\dllhost.exe [2004-8-11 5120]
R3 DXEC01;DXEC01;c:\windows\system32\drivers\dxec01.sys [2006-11-2 97536]
S3 CoordinatorServiceHost;SW Distributed TS Coordinator Service;c:\program files\solidworks\swscheduler\DTSCoordinatorService.exe [2009-11-15 87336]
S3 glancedrv;glancedrv;c:\windows\system32\drivers\glancedrv.sys [2010-8-31 34080]
S3 NWDellModem;Dell Wireless Mobile Broadband Modem Driver;c:\windows\system32\drivers\nwdelmdm.sys [2008-4-25 92288]
S3 NWDellPort;Dell Wireless Mobile Broadband Status Port Driver;c:\windows\system32\drivers\nwdelser.sys [2008-4-25 92288]
S3 NWUSBCDFIL;Novatel Wireless Installation CD;c:\windows\system32\drivers\NwUsbCdFil.sys [2007-8-16 13824]
S3 NWUSBPort2;Novatel Wireless USB Status2 Port Driver;c:\windows\system32\drivers\nwusbser2.sys [2007-8-16 99200]
S4 msvsmon80;Visual Studio 2005 Remote Debugger;c:\program files\microsoft visual studio 8\common7\ide\remote debugger\x86\msvsmon.exe [2005-9-23 2799808]

=============== Created Last 30 ================

2010-09-24 00:26:32 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-09-24 00:26:31 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-09-23 21:39:52 215144 ----a-r- c:\windows\patchw32.dll
2010-09-23 21:37:51 215144 ----a-r- c:\windows\pw32a.dll
2010-09-23 21:27:08 0 d-----w- c:\program files\Norton Ghost
2010-09-23 16:38:41 0 d-----w- c:\program files\IObit
2010-09-23 16:38:41 0 d-----w- c:\docume~1\user\applic~1\IObit
2010-09-23 15:11:24 72706 ----a-w- c:\docume~1\alluse~1\applic~1\K7EE5g77.exe
2010-09-23 15:11:23 112 ----a-w- c:\docume~1\alluse~1\applic~1\yHv31sA.dat
2010-09-09 15:02:48 0 d-----w- c:\program files\iPod
2010-08-31 16:28:15 34080 ----a-w- c:\windows\system32\drivers\glancedrv.sys
2010-08-31 16:28:15 33824 ----a-w- c:\windows\system32\glancedrv.dll
2010-08-31 16:28:14 0 d-----w- c:\program files\Glance25

==================== Find3M ====================

2010-09-06 16:05:52 62196 ---ha-w- c:\windows\system32\mlfcache.dat
2010-08-31 16:35:04 60188 ----a-w- c:\windows\system32\nvModes.dat
2010-08-17 13:17:06 58880 ----a-w- c:\windows\system32\spoolsv.exe
2010-08-17 13:17:06 58880 ------w- c:\windows\system32\dllcache\spoolsv.exe
2010-07-27 06:30:35 8462336 ------w- c:\windows\system32\dllcache\shell32.dll
2010-07-22 15:49:15 590848 ----a-w- c:\windows\system32\rpcrt4.dll
2010-07-22 15:49:15 590848 ------w- c:\windows\system32\dllcache\rpcrt4.dll
2010-07-22 05:57:20 5120 ----a-w- c:\windows\system32\xpsp4res.dll
2010-07-17 10:00:04 423656 ----a-w- c:\windows\system32\deployJava1.dll
2010-06-30 12:31:35 149504 ----a-w- c:\windows\system32\schannel.dll
2010-06-30 12:31:35 149504 ------w- c:\windows\system32\dllcache\schannel.dll
2009-03-13 18:15:21 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009031320090314\index.dat

============= FINISH: 16:26:08.78 ===============


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#2 myrti

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Posted 30 September 2010 - 10:06 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
We need to create an OTL Report
  1. Please download OTL from one of the following mirrors:
  2. Save it to your desktop.
  3. Double click on the icon on your desktop.
  4. Click the "Scan All Users" checkbox.
  5. In the custom scan box paste the following:
    CODE
    msconfig
    safebootminimal
    activex
    drivers32
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    nvstor32.sys
    ahcix86s.sys
    nvrd32.sys
    symmpi.sys
    adp3132.sys
    mv61xx.sys
    nvraid.sys
    /md5stop
    %systemroot%\*. /mp /s
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\System32\config\*.sav
    %systemroot%\system32\drivers\*.sys /90
  6. Push the button.
  7. Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt<--Will be minimized

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#3 thebrink

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Posted 30 September 2010 - 10:58 AM

Thanks for the reply. Please find attached the docs you requested.

The only change that may have occurred is that after a regular update to ESET today it found and removed files for the BN trojan from the computer. Unfortunately I didn't notice a change in the issues that I explained on the initial topic.

#4 myrti

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Posted 30 September 2010 - 11:01 AM

Hi,

I do not recommend that you have more than one anti virus product installed and running on your computer at a time. The reason for this is that if both products have their automatic (Real-Time) protection switched on, then those products which do not encrypt the virus strings within them can cause other anti virus products to cause "false alarms". It can also lead to a clash as both products fight for access to files which are opened again this is the resident/automatic protection. In general terms, the two programs may conflict and cause:
1) False Alarms: When the anti virus software tells you that your PC has a virus when it actually doesn't.
2) System Performance Problems: Your system may lock up due to both products attempting to access the same file at the same time.
Therefore please go to add/remove in the control panel and remove either Norton or Eset.

Please also run a scan with ComboFix:

Please download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop
  • Temporarily disable isable your AntiVirus and AntiSpyware applications. They may otherwise interfere with our tools
    Usually this can be done via a right click on the System Tray icon, check this tutorial for disabling the most common security programs: Link

  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.

This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper


If you need help, see this link:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#5 thebrink

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Posted 30 September 2010 - 12:06 PM

Hmm. Don't have Norton Anti-Virus that I know of. I do have Norton Ghost. Checked Add/Remove and Norton Anti-Virus is not listed.

I have attached the ComboFix log.

Attached Files

  • Attached File  log.txt   19.43KB   7 downloads


#6 myrti

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Posted 01 October 2010 - 04:54 AM

Hi,

Norton has registered itself as a Firewall on your PC, that is why I asked. Did you use to have the Norton Security Suite installed? Do you know the program glance25, what does it do?

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the quotebox below into it:

CODE
renv::

c:\program files\Adobe\Acrobat 8.0\Acrobat\acrobat_sl .exe
c:\program files\Adobe\Acrobat 8.0\Acrobat\Acrotray .exe
c:\program files\Apoint\Apoint .exe
c:\program files\Common Files\InstallShield\UpdateService\issch .exe
c:\program files\Common Files\InstallShield\UpdateService\ISUSPM                                                                                                                                                                           .exe
c:\program files\Common Files\Java\Java Update\jusched .exe
c:\program files\Common Files\Microsoft Shared\DW\dwtrig20 .exe
c:\program files\Common Files\SolidWorks Installation Manager\Scheduler\sldIMScheduler .exe
c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv .exe
c:\program files\Dell AIO Printer 948\fm3032 .exe
c:\program files\Dell AIO Printer 948\memcard .exe
c:\program files\Hewlett-Packard\HP Software Update\HPWuSchd2 .exe
c:\program files\HP\hpcoretech\hpcmpmgr .exe
c:\program files\IObit\Advanced SystemCare 3\AWC .exe
c:\program files\iTunes\iTunesHelper .exe
c:\program files\Malwarebytes' Anti-Malware\mbam .exe
c:\program files\Norton Ghost\Agent\VProTray .exe
c:\program files\QuickTime\qttask                                                                                                                               .exe
c:\program files\Roxio\Drag-to-Disc\DrgToDsc .exe
c:\program files\Sigmatel\C-Major Audio\WDM\stsystra .exe
c:\program files\Wave Systems Corp\SecureUpgrade .exe
c:\program files\Wave Systems Corp\Services Manager\DocMgr\bin\WavXDocMgr .exe    
DDS::
uInternet Settings,ProxyServer = http=127.0.0.1:5555


Save this as CFScript.txt, in the same location as ComboFix.exe




Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.

Please also create a backup of your MBR:
  • Please download mbr.exe and save it to C:\windows <- (Important!).
  • Open NOTEPAD and copy/paste the text in the quotebox below into it:
    CODE
    @ECHO OFF
    CD "%~DP0"
    MBR -c 0 1 backup_mbr.zip
    DEL %0

  • Save this as mbrlook.bat. Choose to "Save type as - All Files" and save it to your Desktop.
    It should look like this:
  • Double click the mbrlook.bat to run it.
  • A file named mbr.zip will be created on your desktop. Please attach that to your next reply.
Once we have the backup of the file, I'll give you the instructions to replace the MBR.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

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#7 thebrink

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Posted 01 October 2010 - 12:51 PM

I purchased the computer from ebay, so it is possible that Norton Security was on the computer at one time. Don't know what glance25 is.

I have attached the two requested files.

Thanks

Attached Files



#8 myrti

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Posted 03 October 2010 - 11:08 AM

Hi,

since this is a second hand PC, do you have the Windows CD?

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the quotebox below into it:

QUOTE
FCopy::
c:\windows\system32\dllcache\spoolsv.exe | c:\windows\System32\spoolsv.exe
SecCenter::
FW: Norton AntiVirus *enabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}


Save this as CFScript.txt, in the same location as ComboFix.exe




Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#9 thebrink

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Posted 03 October 2010 - 02:31 PM

I do have the windows (Dell) cd.

The ComboFix log is attached.

Attached Files



#10 myrti

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Posted 04 October 2010 - 08:03 AM

Hi,

we need to overwrite the MBR, this may however mean that you loose access to the Dell recovery partition. Let me know if that is Ok for you.

Please also test if you can access the recovery console on the disk:
  • Insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer.

  • If your PC is not booting from the CD, you need to change the boot order:
    • Restart your PC
    • As soon as you get an image, press the Setup key. This is usually F2, or Del. On some machines the key can also be a different one. It should, however, be stated on the screen which key is the setup key.
    • Once you enter the computer's BIOS, use the arrow keys and tab key to move between elements. Press enter to select an item to change.
    • Navigate to the tab, where you can set the boot order. It should be called Boot or Boot order
    • The tab should now show your current boot order.
      If the CD-drive is not at the top, please navigate to the CD-Rom drive with the keys arrows. Then move it to the top of the list. The keys for switching boot position are usually + to move up and - to move down. However they can be different, but they should be stated in the help, so that you can find them easily.
    • Once the CD-drive is on top of the boot order, navigate to Exit and select Exit saving changes.
  • Your PC should now boot from your XP-CD.
    Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted.

  • When the "Welcome to Setup" screen appears, press R to start the Recovery Console.

  • When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER.

  • A command prompt will open
  • Type in exit to leave and reboot.

Let me know if you got to the prompt.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#11 thebrink

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Posted 04 October 2010 - 12:42 PM

Don't remember ever using the Dell Recovery Partition so wouldn't be an issue if lost.

I was able to access the command prompt.

#12 myrti

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Posted 05 October 2010 - 04:21 AM

Hi,

ok, then we'll just overwrite it. smile.gif

Please go back to the command prompt and type fixmbr into it. Leave it and boot into your PC, how is the PC doing now?

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

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#13 thebrink

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Posted 07 October 2010 - 09:26 AM

Computer was back to normal for about 36hrs. Norton Ghost was able to create a backup on Tuesday. Internet Explorer was normal.

Then last night IE was locking up again, started to get pop-ups again, c3.lkckclckl1i1i.com was repeatedly trying to get access again but was blocked by ESET.

This morning, Norton Ghost isn't working again and Windows cannot boot with the external hard drive connected. There is now another trojan - Win32/Kryptik.HFB trojan that was caught by ESET when I opened Firefox after struggling to get IE started. Have been only going to sites that are approved by McAfee Secure Search.

What now? Go through the process again?

#14 myrti

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Posted 08 October 2010 - 02:58 AM

Hi,

please run a new scan with ComboFix so I can see what is on the PC now.

I would also suggest to upgrade your Adobe Reader to the latest version, so that it can not be exploited to install malware on your system.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#15 thebrink

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Posted 08 October 2010 - 11:20 AM

Updated Adobe Acrobat.

Unable to attache ComboFix log - don't have enough attachment space. How do I remove some of the prior attachments?




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