Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Mouse,Keyboard Problems #2


  • Please log in to reply
1 reply to this topic

#1 cjfling

cjfling

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:09:07 PM

Posted 25 September 2010 - 06:43 AM

Hello Amanda. :thumbsup: to the BC forums.

Let's have a look at one possible reason for the keyboard and mouse not working within Windows, namely un-wanted UpperFilters settings remaining in the registry.

WARNING:
(The information provided requires using the Windows Registry Editor.)
Improper changes to the registry could render your computer inoperable.
Do NOT make any changes while using the Registry Editor to obtain the necessary information.
********************************************************

:) Create for yourself a bootable BartPE CD.
http://www.winhelponline.com/blog/create-b...ing-pe-builder/

:huh: Boot from the BartPE CD and load the SYSTEM registry hive.
See the following link for how to do this:
http://windowsxp.mvps.org/peboot.htm
(Load the SYSTEM hive, not the SOFTWARE hive.)
When it comes time to UNLOAD THE HIVE and exit the Registry Editor, pay particular attention to item number/step 9, in the linked article.

:huh: Select key
Navigate to the following key, in the left window pane ...

HKEY_LOCAL_MACHINE\SYSTEM\Select <<< key

and note the number in the data column for the Default & Current entries.
(I will designate x to represent that number, in the following instructions)

B) keyboard
Navigate to the following key, in the left window pane ...

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet00x\Control\Class\{4D36E96B-E325-11CE-BFC1-08002BE10318} <<< key

and highlight it (left-click on it). *Be sure to locate the correct key.
Now, in the right-hand-side window pane, you will see on the left under "Name", "UpperFilters".
Double-click on "UpperFilters" and a small window will open.
Please record the items you see listed in the window under "Value data".

Now click "Cancel" to close the small window.

B) mouse
Navigate to the following key, in the left window pane ...

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet00x\Control\Class\{4D36E96F-E325-11CE-BFC1-08002BE10318} <<< key

and highlight it (left-click on it). *Be sure to locate the correct key.
Now, in the right-hand-side window pane, you will see on the left under "Name", "UpperFilters".
Double-click on "UpperFilters" and a small window will open.
Please record the items you see listed in the window under "Value data".

Now click "Cancel" to close the small window.
Now, please UNLOAD THE HIVE, and then close the Registry Editor window.

Please post the lists of "the items you see listed in the window under "Value data"", for both keyboard and mouse.



I wanted a response from particularly AustrAlien. I'm having a similar problem and followed the instructions you gave Amanda. I think mine keyboard and mouse not working is the result of a spyware infection, in particularly a keylogger, and upon removal of the keyboard the drivers or whatever for the keyboard and mouse were remove and not restored. Here are my results:

For CCS1 Keyboard - kbdclass, Mouse - mouclass
For CC22 Keyboard - kbdclass, Mouse - mouclass

Please advise. Thanks.

Edited by hamluis, 25 September 2010 - 09:18 AM.
Split from similar thread ~ Hamluis.


BC AdBot (Login to Remove)

 


#2 AustrAlien

AustrAlien

    Inquisitor


  • BC Advisor
  • 6,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Cowra NSW Australia
  • Local time:01:07 PM

Posted 25 September 2010 - 06:56 AM

For CCS1 Keyboard - kbdclass, Mouse - mouclass
For CC22 Keyboard - kbdclass, Mouse - mouclass

kbdclass for the keyboard
and
mouclass for the mouse ... should be the only entries present.

I guess that "CCS1" represents ControlSet001 .... ?
and that "CC22" represents ControlSet002 ... ?

If either one of those is used as your default/CurrentControlSet, then your values would appear to be correct and your problem would appear to lie elsewhere.

Edited by AustrAlien, 25 September 2010 - 07:05 AM.

AustrAlien
Google is my friend. Make Google your friend too.

Posted Image




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users