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Infected with Google Redirect Virus. What can I do?


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#1 dlim1000

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Posted 25 September 2010 - 02:38 AM

I am running an older computer with Windows XP service pack 2. Whenever, I perform a Google search, I am redircted to an ad site. I believe I am infected with a Google Redirect Virus. I have performed virus and malware sweeps (Kaspersky TDSS and MalewareBytes), which yielded no viruses. After reading several posts, I realized that I may need to use Combo Fix to correct the problem. Are there any master users that would be willing to provide me with some advice on methods to correct the problem. Thank you in advanced.

Edited by dlim1000, 25 September 2010 - 04:09 AM.


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#2 boopme

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Posted 25 September 2010 - 10:11 AM

Hello as you have noticed do not run combofix on your own.
Before we move to the C Fix forum if needed, do these please.

Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


ESET
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the ESET Online Scanner button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Export to text file... to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Eset Smart Installer icon on your desktop.
  • Check the "YES, I accept the Terms of Use"
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push "List of found threats"
  • Push "Export to text file", and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the "<<Back" button.
  • Push Finish
In your next reply, please include the following:
  • Eset Scan Log


NOTE: In some instances if no malware is found there will be no log produced.

Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 dlim1000

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Posted 26 September 2010 - 05:46 PM

boopme,

Thank you for the fast reply. I ran ATF Cleaner and SUPERAntiSpyware as directed. The SUPERAntiSpyware log is as follows. I will use the ESET Online Scanner next. Thanks.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 09/26/2010 at 03:31 PM

Application Version : 4.43.1000

Core Rules Database Version : 5581
Trace Rules Database Version: 3393

Scan type : Complete Scan
Total Scan Time : 00:34:44

Memory items scanned : 241
Memory threats detected : 0
Registry items scanned : 7638
Registry threats detected : 0
File items scanned : 71793
File threats detected : 32

Adware.Tracking Cookie
2mdn.net [ C:\Documents and Settings\Alexandra\Application Data\Macromedia\Flash Player\#SharedObjects\EHCZX5XT ]
a.ads2.msads.net [ C:\Documents and Settings\Alexandra\Application Data\Macromedia\Flash Player\#SharedObjects\EHCZX5XT ]
ads2.msads.net [ C:\Documents and Settings\Alexandra\Application Data\Macromedia\Flash Player\#SharedObjects\EHCZX5XT ]
b.ads2.msads.net [ C:\Documents and Settings\Alexandra\Application Data\Macromedia\Flash Player\#SharedObjects\EHCZX5XT ]
bannerfarm.ace.advertising.com [ C:\Documents and Settings\Alexandra\Application Data\Macromedia\Flash Player\#SharedObjects\EHCZX5XT ]
interclick.com [ C:\Documents and Settings\Alexandra\Application Data\Macromedia\Flash Player\#SharedObjects\EHCZX5XT ]
secure-us.imrworldwide.com [ C:\Documents and Settings\Alexandra\Application Data\Macromedia\Flash Player\#SharedObjects\EHCZX5XT ]
cdn4.specificclick.net [ C:\Documents and Settings\Anthony\Application Data\Macromedia\Flash Player\#SharedObjects\DKC5VH6M ]
ec.atdmt.com [ C:\Documents and Settings\Anthony\Application Data\Macromedia\Flash Player\#SharedObjects\DKC5VH6M ]
media.mtvnservices.com [ C:\Documents and Settings\Anthony\Application Data\Macromedia\Flash Player\#SharedObjects\DKC5VH6M ]
pointroll.com [ C:\Documents and Settings\Anthony\Application Data\Macromedia\Flash Player\#SharedObjects\DKC5VH6M ]
secure-us.imrworldwide.com [ C:\Documents and Settings\Anthony\Application Data\Macromedia\Flash Player\#SharedObjects\DKC5VH6M ]
udn.specificclick.net [ C:\Documents and Settings\Anthony\Application Data\Macromedia\Flash Player\#SharedObjects\DKC5VH6M ]
web.adknowledge.com [ C:\Documents and Settings\Anthony\Application Data\Macromedia\Flash Player\#SharedObjects\DKC5VH6M ]
yieldmanager.edgesuite.net [ C:\Documents and Settings\Anthony\Application Data\Macromedia\Flash Player\#SharedObjects\DKC5VH6M ]
a.ads2.msads.net [ C:\Documents and Settings\David\Application Data\Macromedia\Flash Player\#SharedObjects\X76ERHPP ]
ads2.msads.net [ C:\Documents and Settings\David\Application Data\Macromedia\Flash Player\#SharedObjects\X76ERHPP ]
adsatt.espn.go.com [ C:\Documents and Settings\David\Application Data\Macromedia\Flash Player\#SharedObjects\X76ERHPP ]
b.ads2.msads.net [ C:\Documents and Settings\David\Application Data\Macromedia\Flash Player\#SharedObjects\X76ERHPP ]
core.insightexpressai.com [ C:\Documents and Settings\David\Application Data\Macromedia\Flash Player\#SharedObjects\X76ERHPP ]
msnbcmedia.msn.com [ C:\Documents and Settings\David\Application Data\Macromedia\Flash Player\#SharedObjects\X76ERHPP ]
s0.2mdn.net [ C:\Documents and Settings\David\Application Data\Macromedia\Flash Player\#SharedObjects\X76ERHPP ]
secure-us.imrworldwide.com [ C:\Documents and Settings\David\Application Data\Macromedia\Flash Player\#SharedObjects\X76ERHPP ]
www.naiadsystems.com [ C:\Documents and Settings\David\Application Data\Macromedia\Flash Player\#SharedObjects\X76ERHPP ]
2mdn.net [ C:\Documents and Settings\Leda\Application Data\Macromedia\Flash Player\#SharedObjects\U9P93D98 ]
ads1.msn.com [ C:\Documents and Settings\Leda\Application Data\Macromedia\Flash Player\#SharedObjects\U9P93D98 ]
atdmt.com [ C:\Documents and Settings\Leda\Application Data\Macromedia\Flash Player\#SharedObjects\U9P93D98 ]
b.ads1.msn.com [ C:\Documents and Settings\Leda\Application Data\Macromedia\Flash Player\#SharedObjects\U9P93D98 ]
interclick.com [ C:\Documents and Settings\Leda\Application Data\Macromedia\Flash Player\#SharedObjects\U9P93D98 ]
media.productorial.com.edgesuite.net [ C:\Documents and Settings\Leda\Application Data\Macromedia\Flash Player\#SharedObjects\U9P93D98 ]
spe.atdmt.com [ C:\Documents and Settings\Leda\Application Data\Macromedia\Flash Player\#SharedObjects\U9P93D98 ]
traffic.com [ C:\Documents and Settings\Leda\Application Data\Macromedia\Flash Player\#SharedObjects\U9P93D98 ]

#4 dlim1000

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Posted 26 September 2010 - 07:28 PM

I competed the ESET Scanner. Here is the scan log. What should I do next? Thanks.


C:\Documents and Settings\David\Application Data\Sun\Java\Deployment\cache\6.0\0\19a918c0-2d2b7f81 multiple threats
C:\Documents and Settings\David\Application Data\Sun\Java\Deployment\cache\6.0\39\7cc18a7-34d15ad7 multiple threats
C:\Documents and Settings\David\Application Data\Sun\Java\Deployment\cache\6.0\5\339aa645-4b80dae7 multiple threats
C:\Program Files\AskSBar\bar\1.bin\A2PLUGIN.DLL a variant of Win32/Toolbar.MyWebSearch application
C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL Win32/Toolbar.AskSBar application
D:\Program Files\Terminal Reality\4x4 Evolution\4x4.exe probably unknown NewHeur_PE virus
K:\Documents and Settings\Anthony\Local Settings\Temp\removalfile.bat Win32/Adware.Virtumonde application
K:\WINDOWS\system32\prutv.bak1 Win32/Adware.Virtumonde.NEO application
K:\WINDOWS\system32\prutv.bak2 Win32/Adware.Virtumonde.NEO application
K:\WINDOWS\system32\prutv.ini Win32/Adware.Virtumonde.NEO application
Operating memory Win32/Toolbar.AskSBar application

#5 dlim1000

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Posted 26 September 2010 - 07:30 PM

On the ESET Online Scanner, should I have checked: Remove threats? Thanks.

#6 boopme

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Posted 26 September 2010 - 07:46 PM

you're welcome.

Yes remove those.

Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


What version of JAVA is running?
Go into Control Panel>Add Remove Programs. Be sure the 'Show Updates' box is checked. Go down the list and tell me what Java applications are installed and their version. (Highlight the program to see this).

Please ask any needed questions,post logs and Let us know how the PC is running now.

EDIT: while in Add /Remove, see if there are any Toolbars and remove them.

Edited by boopme, 26 September 2010 - 07:48 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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