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Unable to get CD on pc to work


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6 replies to this topic

#1 georgiasblu

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Posted 24 September 2010 - 01:30 PM

I apologize if I'm posting in the wrong forum. A month or so ago I had help here removing some malware and spyware. Today I inserted cd software for an wireless adapter and my CD will not work. I thought I'd forgotten to reenable after using Defogger so I downloaded it again and nothing seems to be helping. Does anyone have suggestions for me? FYI, I'm running Windows XP sp3.
Thanks,
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#2 Eyesee

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Posted 24 September 2010 - 04:58 PM

Hi Georgia

Insert a program cd into the cdrom drive (anything will do except a blank cd)
Listen to hear if the drive spins up.
Go into My Computer and see if the system recognizes the presence of a cd in the drive. The icon will change.
If it does, double click on the cdrom drive and see if you can access the files.

If it does all of the above it may simply be an autoplay issue so please post back the results

Thanks!
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#3 georgiasblu

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Posted 24 September 2010 - 06:02 PM

Hi Eyesee,
Thanks for helping me. I can hear it and when I go to My Computer and click on it I can see the installation cd plus several other files that are surprising me.
Acrobat Reader, Auto Play, Installation, User Manual. Those are files. Then I can see the following, auto run, icon, a program that looks like KIllW16 and then finally the set up CD for the network adaptor.

#4 Broni

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Posted 24 September 2010 - 07:43 PM

Today I inserted cd software for an wireless adapter and my CD will not work

Define "will not work".

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#5 georgiasblu

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Posted 24 September 2010 - 09:13 PM

Will not work means when I insert either a cd or dvd nothing happens. I can hear the cd drive making noises but whatever I inserted fails to play. Same goes for a dvd.

#6 Broni

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Posted 24 September 2010 - 11:15 PM

It looks like you have autorun disabled.
See here: http://www.windowsitpro.com/article/window...p-autoplay.aspx

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#7 caperjac

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Posted 25 September 2010 - 05:53 AM

Microsoft offers a tool to repair auto run settings ,found here .
http://www.microsoft.com/downloads/en/deta...;displaylang=en

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