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google re-direct problem


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16 replies to this topic

#1 szchris384

szchris384

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Posted 24 September 2010 - 09:03 AM

When I click on a search engine result I get redirected to different sites. I've read that this is due to malware so any help would be appreciated. Thanks

Here is my Hijackthis report, pasted and attached

thanks for any help
chris


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:01:01 AM, on 9/24/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17080)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\FolderSize\FolderSizeSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL\Binn\sqlservr.exe
C:\WINDOWS\system32\r_server.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\PVSW\Bin\W3DBSMGR.EXE
C:\WINDOWS\FSScrCtl.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\WebCompServer.exe
C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\cacheserver.exe
C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\EventServer.exe
C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\inputfileserver.exe
C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\CrystalMS.exe
C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\outputfileserver.exe
C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\ProgramServer.exe
C:\Program Files\Common Files\Crystal Decisions\2.5\Bin\crystalras.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\JobServer.exe
C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\pageserver.exe
C:\Program Files\Zone Labs\ZoneAlarm\MailFrontier\mantispm.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Char\Desktop\HijackThis.exe
C:\Documents and Settings\Char\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Char\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Char\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/dellsidebar.jsp?p=DC
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.thewebsource.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.ca/myway
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Digital Line Detect.lnk = ?
O4 - Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Startup: Pervasive.SQL Workgroup Engine.lnk = C:\PVSW\Bin\W3DBSMGR.EXE
O4 - Startup: Screen Saver Control.lnk = C:\WINDOWS\FSScrCtl.exe
O4 - Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Pervasive.SQL Workgroup Engine.lnk = C:\PVSW\Bin\W3DBSMGR.EXE
O4 - Global Startup: Screen Saver Control.lnk = C:\WINDOWS\FSScrCtl.exe
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/...ro.cab56649.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} (get_atlcom Class) - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Crystal Cache Server (CacheServer) - Crystal Decisions - C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\cacheserver.exe
O23 - Service: Crystal Event Server (CrystalEventServer) - Crystal Decisions - C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\EventServer.exe
O23 - Service: Crystal Input File Repository Server (CrystalInputFileServer) - Crystal Decisions - C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\inputfileserver.exe
O23 - Service: Crystal Management Server (CrystalMS) - Crystal Decisions - C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\CrystalMS.exe
O23 - Service: Crystal Output File Repository Server (CrystalOutputFileServer) - Crystal Decisions - C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\outputfileserver.exe
O23 - Service: Crystal Program Job Server (CrystalProgramServer) - Crystal Decisions - C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\ProgramServer.exe
O23 - Service: Crystal Report Application Server (CrystalReportApplicationServer) - Crystal Decisions - C:\Program Files\Common Files\Crystal Decisions\2.5\Bin\crystalras.exe
O23 - Service: EpsonBidirectionalService - Unknown owner - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
O23 - Service: Folder Size (FolderSize) - Brio - C:\Program Files\FolderSize\FolderSizeSvc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Crystal Report Job Server (JobServer_Report) - Crystal Decisions - C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\JobServer.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: Crystal Page Server (pageserver) - Crystal Decisions - C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\pageserver.exe
O23 - Service: Remote Administrator Service (r_server) - Unknown owner - C:\WINDOWS\system32\r_server.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: Crystal Web Component Server (WebCompServer) - Crystal Decisions - C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\WebCompServer.exe

--
End of file - 9614 bytes

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 24 September 2010 - 03:51 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  1. Do not run any other tool untill instructed to do so!
  2. please Do not Attach logs or put in code boxes.
  3. Tell me about any problems that have occurred during the fix.
  4. Tell me of any other symptoms you may be having as these can help also.
  5. Do not run anything while running a fix.
  6. Do not run any other tool untill instructed to do so!


In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

Note** If you are having problems posting the complete log into this thread upload them here http://www.rapidshare.com/ and post the links in this thread

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

I would like to get a better look at your system, please do the following so I can get some more detailed logs.


DeFogger:
    Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
    • The application window will appear
    • Click the Disable button to disable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger may ask you to reboot the machine, if it does - click OK
    Do not re-enable these drivers until otherwise instructed.
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.

Download DDS:
    Please download DDS by sUBs from one of the links below and save it to your desktop:


    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker
  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


information and logs:
    In your next post I need the following
      1.logs from DDS
      2.RKUnHooker
      3.let me know of any problems you may have had

Gringo




I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 szchris384

szchris384
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Posted 25 September 2010 - 02:18 PM

Thank you so much for you help and here are my logs as requested
No problems generating these reports

Thanks
Chris
szchris384


DDS.txt
-----------------------
DDS (Ver_10-03-17.01) - NTFSx86
Run by Char at 12:10:23.87 on Sat 09/25/2010
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1389 [GMT -7:00]

AV: ZoneAlarm Security Suite Antivirus *On-access scanning disabled* (Updated) {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}
FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}
FW: ZoneAlarm Security Suite Firewall *disabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\FolderSize\FolderSizeSvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL\Binn\sqlservr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\r_server.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\WebCompServer.exe
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\cacheserver.exe
C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\EventServer.exe
C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\inputfileserver.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\CrystalMS.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\PVSW\Bin\W3DBSMGR.EXE
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\outputfileserver.exe
C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\ProgramServer.exe
C:\Program Files\Common Files\Crystal Decisions\2.5\Bin\crystalras.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\JobServer.exe
C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\pageserver.exe
C:\Program Files\Zone Labs\ZoneAlarm\MailFrontier\mantispm.exe
C:\My Documents\_chris\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.thewebsource.ca/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://mysearch.myway.com/jsp/dellsidebar.jsp?p=DC
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mStart Page = hxxp://www.dell.ca/myway
uInternet Connection Wizard,ShellNext = iexplore
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\epsons~1.lnk - c:\windows\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\pervas~1.lnk - c:\pvsw\bin\W3DBSMGR.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\servic~1.lnk - c:\program files\microsoft sql server\80\tools\binn\sqlmangr.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\epsons~1.lnk - c:\windows\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\pervas~1.lnk - c:\pvsw\bin\W3DBSMGR.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\servic~1.lnk - c:\program files\microsoft sql server\80\tools\binn\sqlmangr.exe
mPolicies-system: EnableLUA = 0 (0x0)
IE: &Search
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Trusted Zone: musicmatch.com\online
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxdev.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============

R0 kl1;kl1;c:\windows\system32\drivers\kl1.sys [2010-2-23 128016]
R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2008-1-17 486280]
R2 CrystalEventServer;Crystal Event Server;c:\program files\crystal decisions\enterprise 10\win32_x86\EventServer.exe [2003-12-10 933952]
R2 CrystalMS;Crystal Management Server;c:\program files\crystal decisions\enterprise 10\win32_x86\CrystalMS.exe [2003-12-12 2564153]
R2 CrystalProgramServer;Crystal Program Job Server;c:\program files\crystal decisions\enterprise 10\win32_x86\ProgramServer.exe [2003-12-10 1040453]
R2 CrystalReportApplicationServer;Crystal Report Application Server;c:\program files\common files\crystal decisions\2.5\bin\crystalras.exe [2003-12-10 474697]
R2 r_server;Remote Administrator Service;c:\windows\system32\r_server.exe [2006-7-28 708608]
R2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service --> c:\windows\system32\zonelabs\vsmon.exe -service [?]
R3 SNXPCARD;SNXPCARD;c:\windows\system32\drivers\snxpcard.sys [2006-6-2 23040]
R3 SNXPPALX;SNXPPALX;c:\windows\system32\drivers\snxppalx.sys [2006-6-2 76800]

=============== Created Last 30 ================

2010-09-24 17:23:56 0 d-----w- c:\program files\Lavasoft RegHance
2010-09-24 16:45:26 3072 ----a-w- c:\windows\system32\drivers\vncmirror.sys
2010-09-24 16:45:26 19968 ----a-w- c:\windows\system32\vncmirror.dll
2010-09-24 16:45:25 0 d-----w- c:\program files\RealVNC
2010-09-24 15:53:57 0 ----a-w- c:\documents and settings\char\defogger_reenable
2010-09-24 14:50:39 0 d-----w- c:\program files\Cobian Backup 10
2010-09-24 14:33:11 0 d-----w- c:\docume~1\char\applic~1\Radmin
2010-09-24 14:32:37 0 d-----w- c:\program files\Radmin Viewer 3
2010-09-24 11:40:50 0 d-----w- c:\program files\FolderSize
2010-09-23 20:39:48 0 d-----w- c:\documents and settings\char\.vnc
2010-09-23 19:15:11 0 d-----w- c:\docume~1\char\applic~1\Malwarebytes
2010-09-23 19:01:25 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-09-23 19:01:24 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-09-23 19:01:24 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-09-23 18:51:56 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-09-15 15:46:16 3244 ----a-w- c:\windows\system32\wbem\Outlook_01cb54ed21ebe562.mof

==================== Find3M ====================

2010-09-25 17:12:52 4212 ---ha-w- c:\windows\system32\zllictbl.dat
2010-09-23 19:45:49 2756977 ---ha-w- c:\windows\mswinsck.dat
2010-08-17 13:17:06 58880 ----a-w- c:\windows\system32\spoolsv.exe
2010-08-17 13:17:06 58880 ------w- c:\windows\system32\dllcache\spoolsv.exe
2010-07-27 06:30:35 8462336 ------w- c:\windows\system32\dllcache\shell32.dll
2010-07-26 15:53:31 295424 ----a-w- c:\windows\system32\termsrv.dll
2010-07-26 15:53:31 295424 ----a-w- c:\windows\system32\dllcache\termsrv.dll
2010-07-22 15:49:15 590848 ----a-w- c:\windows\system32\rpcrt4.dll
2010-07-22 15:49:15 590848 ------w- c:\windows\system32\dllcache\rpcrt4.dll
2010-07-22 05:57:20 5120 ----a-w- c:\windows\system32\xpsp4res.dll
2010-07-17 12:00:04 423656 ----a-w- c:\windows\system32\deployJava1.dll
2010-06-30 12:31:35 149504 ----a-w- c:\windows\system32\schannel.dll
2010-06-30 12:31:35 149504 ------w- c:\windows\system32\dllcache\schannel.dll
2009-10-29 17:40:40 88 --sh--r- c:\windows\system32\10F0B1009E.sys
2009-10-29 17:40:46 3350 --sha-w- c:\windows\system32\KGyGaAvL.sys
2009-10-28 16:28:29 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009102820091029\index.dat

============= FINISH: 12:12:09.96 ===============


Attach.txt
------------------------------
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 6/1/2006 7:08:22 PM
System Uptime: 9/25/2010 12:02:29 PM (0 hours ago)

Motherboard: Dell Inc. | | 0JC474
Processor: Intel® Pentium® 4 CPU 3.20GHz | Microprocessor | 3192/800mhz

==== Disk Partitions =========================

A: is Removable
C: is FIXED (NTFS) - 234 GiB total, 210.986 GiB free.
D: is CDROM ()
E: is FIXED (NTFS) - 61 GiB total, 46.522 GiB free.
Z: is NetworkDisk (NTFS) - 234 GiB total, 210.986 GiB free.

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP1350: 9/24/2010 10:40:41 AM - System Checkpoint
RP1351: 9/25/2010 9:58:01 AM - Software Distribution Service 3.0

==== Installed Programs ======================

Acrobat.com
Adobe AIR
Adobe Digital Editions
Adobe Download Manager
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 8.1.3
BusinessVision 32 Small Business Edition (remove only)
BusinessVision Report Designer
Compatibility Pack for the 2007 Office system
Conexant D850 56K V.9x DFVc Modem
Crystal Enterprise 10 (English)
Crystal Reports
Crystal Reports 10
Dell CinePlayer
Dell Digital Jukebox Driver
Dell Driver Reset Tool
Dell Support 3.1
Dell System Restore
Digital Content Portal
Digital Line Detect
EPSON Printer Software
Folder Size for Windows
Google Chrome
High Definition Audio Driver Package - KB835221
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
Intel® Graphics Media Accelerator Driver
Intel® PRO Network Connections Drivers
Intel® PROSet for Wired Connections
Internet Explorer Default Page
Java 2 Runtime Environment, SE v1.4.2_03
Java Auto Updater
Java™ 6 Update 21
Lavasoft Reghance 2.1 -licensed-
Learn2 Player (Uninstall Only)
Macromedia Shockwave Player
Malwarebytes' Anti-Malware
MCU
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Money 2007
Microsoft Money Shared Libraries
Microsoft National Language Support Downlevel APIs
Microsoft Office Basic Edition 2003
Microsoft Office Small Business Edition 2003
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft Silverlight
Modem Helper
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Musicmatch for Windows Media Player
Musicmatch® Jukebox
MYOB Accounting Plus V11
MyWay Search Assistant
Nero 7 Essentials
neroxml
NetWaiting
Pervasive.SQL 2000i Workgroup
Pervasive.SQL 2000i Workgroup (SP4)
QuickTime
Radmin Viewer 3.2
RealPlayer
Remote Administrator v2.2
Roxio DLA
Roxio RecordNow Audio
Roxio RecordNow Copy
Roxio RecordNow Data
Sage BusinessVision Small Business Edition (remove only)
Security Update for CAPICOM (KB931906)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB2183461)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows Internet Explorer 7 (KB982381)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981349)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Snapshot Viewer
Sonic Activation Module
Sonic Update Manager
Symantec KB-DocID:2003093015493306
Unlocker 1.8.5
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Internet Explorer 7 (KB980182)
Update for Windows XP (KB2141007)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
VC 9.0 Runtime
Viewpoint Media Player
VNC Enterprise Edition E4.3.2
VNC Mirror Driver 1.7.1
WebCyberCoach 3.2 Dell
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Format Runtime
Windows Media Player 10
Windows XP Service Pack 3
ZoneAlarm Security Suite

==== Event Viewer Messages From Past Week ========

9/25/2010 9:55:42 AM, error: Dhcp [1002] - The IP address lease 192.168.1.66 for the Network Card with network address 001320D74434 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).
9/24/2010 10:14:56 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: eeCtrl Fips intelppm kl1
9/24/2010 10:04:44 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
9/23/2010 1:07:49 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: IntelIde
9/22/2010 2:13:33 PM, error: Ftdisk [49] - Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.
9/22/2010 2:13:33 PM, error: Ftdisk [45] - The system could not sucessfully load the crash dump driver.

==== End Of File ===========================




RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #2
==============================================
>Drivers
==============================================
0xB98B8000 kl1.sys 5373952 bytes (Kaspersky Lab, Kaspersky Unified Driver)
0x804D7000 C:\WINDOWS\system32\ntkrnlpa.exe 2150400 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2150400 bytes
0x804D7000 RAW 2150400 bytes
0x804D7000 WMIxWDM 2150400 bytes
0xBF800000 Win32k 1855488 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1855488 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xB9720000 C:\WINDOWS\system32\DRIVERS\ialmnt5.sys 1306624 bytes (Intel Corporation, Intel Graphics Miniport Driver)
0xB956A000 C:\WINDOWS\system32\DRIVERS\HSF_DP.sys 1044480 bytes (Conexant Systems, Inc., HSF_DP driver)
0xA8D56000 C:\WINDOWS\system32\drivers\sthda.sys 1015808 bytes (SigmaTel, Inc., NDRC)
0xBF077000 C:\WINDOWS\System32\ialmdd5.DLL 929792 bytes (Intel Corporation, DirectDraw® Driver for Intel® Graphics Technology)
0xB94C3000 C:\WINDOWS\system32\DRIVERS\HSF_CNXT.sys 684032 bytes (Conexant Systems, Inc., HSF_CNXT driver)
0xA8A46000 C:\WINDOWS\System32\vsdatant.sys 589824 bytes (Check Point Software Technologies LTD, TrueVector Device Driver)
0xB9E1F000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xA8BB8000 C:\WINDOWS\system32\DRIVERS\Wdf01000.sys 503808 bytes (Microsoft Corporation, WDF Dynamic)
0xA8989000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xA8929000 C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys 393216 bytes (Symantec Corporation, Symantec Eraser Control Driver)
0xB93BF000 C:\WINDOWS\system32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xA8B24000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xA7FAE000 C:\WINDOWS\system32\DRIVERS\srv.sys 356352 bytes (Microsoft Corporation, Server driver)
0xA625F000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xBF042000 C:\WINDOWS\System32\ialmdev5.DLL 217088 bytes (Intel Corporation, Component GHAL Driver)
0xB968C000 C:\WINDOWS\system32\DRIVERS\HSFHWBS2.sys 212992 bytes (Conexant Systems, Inc., HSF_HWB2 WDM driver)
0xB9445000 C:\WINDOWS\system32\DRIVERS\rdpdr.sys 196608 bytes (Microsoft Corporation, Microsoft RDP Device redirector)
0xB9F79000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xA81E5000 C:\WINDOWS\system32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xB9DF2000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xA89F9000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xB96E4000 C:\WINDOWS\system32\DRIVERS\HDAudBus.sys 163840 bytes (Windows ® Server 2003 DDK provider, High Definition Audio Bus Driver v1.0a)
0xA8AFC000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xB9F23000 dmio.sys 155648 bytes (Microsoft Corp., Veritas Software, NT Disk Manager I/O Driver)
0xB949D000 C:\WINDOWS\system32\DRIVERS\e100b325.sys 155648 bytes (Intel Corporation, Intel® PRO/100 Adapter NDIS 5.1 driver)
0xA8AD6000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xA8D32000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xB96C0000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xB9669000 C:\WINDOWS\system32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xA8A24000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0xBF020000 C:\WINDOWS\System32\ialmdnt5.dll 139264 bytes (Intel Corporation, Controller Hub for Intel Graphics Driver)
0x806E4000 ACPI_HAL 134400 bytes
0x806E4000 C:\WINDOWS\system32\hal.dll 134400 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xB9EEB000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xB9F49000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xB9DD8000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xB9F0B000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xA8793000 C:\WINDOWS\System32\DLA\DLAUDFAM.SYS 98304 bytes (Sonic Solutions, Drive Letter Access Component)
0xB9EAC000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xB9486000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xA8C53000 C:\WINDOWS\system32\DRIVERS\snxppalx.sys 94208 bytes (-, Parallel PCI driver for WinXP/2003 x86)
0xA87AB000 C:\WINDOWS\System32\DLA\DLAIFS_M.SYS 90112 bytes (Sonic Solutions, Drive Letter Access Component)
0xA877D000 C:\WINDOWS\System32\DLA\DLAUDF_M.SYS 90112 bytes (Sonic Solutions, Drive Letter Access Component)
0xB9EC3000 DRVMCDB.SYS 90112 bytes (Sonic Solutions, Device Driver)
0xA83D0000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xB970C000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xA8B7D000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xB9ED9000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xB9F68000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xB9475000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xA853D000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
0xBA2C8000 C:\WINDOWS\system32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xBA148000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xBA2D8000 C:\WINDOWS\system32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xA8735000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xBA158000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xBF012000 C:\WINDOWS\System32\ialmrnt5.dll 57344 bytes (Intel Corporation, Controller Hub for Intel Graphics Driver)
0xBA0E8000 C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xBA2E8000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xBA0C8000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xBA1A8000 C:\WINDOWS\system32\DRIVERS\WDFLDR.SYS 53248 bytes (Microsoft Corporation, WDFLDR)
0xBA308000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xBA208000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xBA2B8000 C:\WINDOWS\system32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
0xBA0B8000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xBA2F8000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xBA2A8000 C:\WINDOWS\system32\DRIVERS\snxpcard.sys 45056 bytes (-, PCI Multi I/O Card Driver x86)
0xBA218000 C:\WINDOWS\System32\Drivers\DRVNDDM.SYS 40960 bytes (Sonic Solutions, Device Driver Manager)
0xBA0A8000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xBA118000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xBA108000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xBA0D8000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xBA198000 C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)
0xBA298000 C:\WINDOWS\system32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
0xBA318000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xBA1E8000 C:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xA76C6000 C:\WINDOWS\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0xBA1D8000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xBA428000 C:\WINDOWS\System32\Drivers\Modem.SYS 32768 bytes (Microsoft Corporation, Modem Device Driver)
0xBA498000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xBA480000 C:\WINDOWS\system32\DRIVERS\usbccgp.sys 32768 bytes (Microsoft Corporation, USB Common Class Generic Parent Driver)
0xBA420000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xBA370000 C:\WINDOWS\System32\DLA\DLABOIOM.SYS 28672 bytes (Sonic Solutions, Drive Letter Access Component)
0xBA430000 C:\WINDOWS\system32\DRIVERS\fdc.sys 28672 bytes (Microsoft Corporation, Floppy Disk Controller Driver)
0xBA470000 C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xBA488000 C:\WINDOWS\system32\DRIVERS\NuidFltr.sys 28672 bytes (Microsoft Corporation, Filter Driver for Microsoft Hardware HID Non-User Input Data)
0xBA328000 C:\WINDOWS\system32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xBA468000 C:\WINDOWS\System32\Drivers\DLARTL_N.SYS 24576 bytes (Sonic Solutions, Shared Driver Component)
0xBA448000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xBA450000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xBA378000 C:\WINDOWS\system32\drivers\symlcbrd.sys 24576 bytes (Symantec Corporation, Symantec Core Component)
0xBA418000 C:\WINDOWS\system32\DRIVERS\usbuhci.sys 24576 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0xBA478000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xBA458000 C:\WINDOWS\system32\DRIVERS\flpydisk.sys 20480 bytes (Microsoft Corporation, Floppy Driver)
0xBA490000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xBA330000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xBA438000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xBA338000 PxHelp20.sys 20480 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
0xBA440000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xBA340000 C:\WINDOWS\System32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xBA3A0000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xA883D000 C:\WINDOWS\System32\DLA\DLAOPIOM.SYS 16384 bytes (Sonic Solutions, Drive Letter Access Component)
0xA8C7E000 C:\WINDOWS\system32\DRIVERS\kbdhid.sys 16384 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xB985F000 C:\WINDOWS\system32\drivers\MODEMCSA.sys 16384 bytes (Microsoft Corporation, Unimodem CSA Filter)
0xB987F000 C:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xA87D9000 C:\WINDOWS\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xBA4B8000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xA8B94000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xBA570000 C:\WINDOWS\system32\DRIVERS\hidusb.sys 12288 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0xBA55C000 C:\WINDOWS\System32\Drivers\i2omgmt.SYS 12288 bytes (Microsoft Corporation, I2O Utility Filter)
0xA8431000 C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys 12288 bytes (Conexant, Diagnostic Interface DRIVER)
0xBA578000 C:\WINDOWS\system32\DRIVERS\mouhid.sys 12288 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xBA594000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xA8C7A000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xBA5DE000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xBA5D0000 C:\WINDOWS\System32\Drivers\DLACDBHM.SYS 8192 bytes (Sonic Solutions, Shared Driver Component)
0xBA63E000 C:\WINDOWS\System32\DLA\DLAPoolM.SYS 8192 bytes (Sonic Solutions, Drive Letter Access Component)
0xBA5AE000 dmload.sys 8192 bytes (Microsoft Corp., Veritas Software., NT Disk Manager Startup Driver)
0xBA5DC000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xBA5AC000 intelide.sys 8192 bytes (Microsoft Corporation, Intel PCI IDE Driver)
0xBA5A8000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xBA5E0000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xBA5E2000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xBA5D2000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xBA5D6000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xBA5AA000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xBA690000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xBA729000 C:\WINDOWS\System32\DLA\DLADResN.SYS 4096 bytes (Sonic Solutions, Drive Letter Access Component)
0xBA6C4000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xBA709000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xBA670000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
0xBA68F000 C:\WINDOWS\system32\DRIVERS\vncmirror.sys 4096 bytes (RealVNC Ltd., VNC Mirror Miniport)
!!!!!!!!!!!Hidden driver: 0x89EF9AEA ?_empty_? 1302 bytes
0x89EF9EC5 unknown_irp_handler 315 bytes
!!!!!!!!!!!Hidden driver: 0x89EC8790 ?_empty_? 0 bytes
==============================================
>Stealth
==============================================
0xB9F0B000 WARNING: suspicious driver modification [atapi.sys::0x89EF9AEA]
0xBA5E2000 WARNING: Virus alike driver modification [RDPCDD.sys], 8192 bytes



#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 25 September 2010 - 02:43 PM

Greetings

One or more of the identified infections is Known as a Backdoor Trojan. - TDSS rootkit <--please read

What this virus does do.
QUOTE
Functionality
The functionality that the Trojan exhibits implies that it has been designed with profit-making as its primary objective. Making money from the Web typically involves generating Web traffic, installing pay-per-install software and also by generating sales leads for other Web sites and services of a dubious nature. It tries to achieve its objective by employing an array of techniques to try and make the user participate in these income-generating activities.


What the virus can do.
QUOTE
Backdoor.Tidserv is a Trojan horse that uses an advanced rootkit to hide itself. It also displays advertisements, redirects user search results, and opens a back door on the compromised computer.


This "could" allow hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can clean this machine but I cannot guarantee that it will be 100% secure afterwards. "If you would like to continue, then follow the steps below, otherwise please let me know"

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:
    Please visit this webpage for download links, and instructions for running the tool:

    http://www.bleepingcomputer.com/combofix/how-to-use-combofix

    Please ensure you read this guide carefully and install the Recovery Console first.

    The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode.
    This allows us to more easily help you should your computer have a problem after an attempted removal of malware.
    It is a simple procedure that will only take a few moments of your time.


    Once installed, you should see a blue screen prompt that says:
      The Recovery Console was successfully installed.
    Please continue as follows:
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Click Yes to allow ComboFix to continue scanning for malware.

    When the tool is finished, it will produce a report for you.

    Please include the report in your next post:

    C:\ComboFix.txt


Note** If you recieve this error please reboot the computer
"Illegal operation attempted on a registery key that has been marked for deletion."


"information and logs"
    In your next post I need the following
    1. Log from Combofix
    2. let me know of any problems you may have had
    3. How is the computer doing now?

Gringo




I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#5 szchris384

szchris384
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Posted 25 September 2010 - 03:36 PM

Thank you for the quick response.

Network cable connected - YES
I disabled my ZoneAlarm security suite
I ran the combofix program.
Windows asks the digital rights question, I clicked Run.
Nothing happens after that, I waited for 10 minutes.
I rebooted my computer
Internet connected - YES
I uninstalled my ZoneAlarm security suite program
I ran the combofix program.
Windows asks the digital rights question, I clicked Run.
Nothing happens after that, I waited for 10 minutes.

Network cable connected - NO
Boot computer up
ZoneAlarm still uninstalled
While booting up I get the following error
Error box with "svchost.exe - Application Error" header
Error message "The instruction at "0x001a61bb" referenced memory at "0x00000000". The memory could not be "written".
Click OK to terminate the program
Click CANCEL to debug the program

I click OK
Ran combofix, digital rights question, clicked Run
Nothing after that
Nothing seems to work proper after that
Cant open explorer, control panel, etc.
System very slow, etc.

Don't know what to do now
Thanks for any help

Chris
szchris384

#6 gringo_pr

gringo_pr

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Posted 25 September 2010 - 03:46 PM

Hello

Ok lets try this, I want you to run combofix in safe mode but it is very important that when combofix reboots the computer for you to direct it back into safe mode so it can finish the scan.

Boot into Safe Mode

Reboot your computer in Safe Mode.
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.

after combofix has finished its scan please post the report back here.

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#7 szchris384

szchris384
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Posted 25 September 2010 - 08:27 PM

Thanks again for the help

Booted into safe mode
I ran the combofix program.
Windows asks the digital rights question, I clicked Run.
DOS box, Combofix is preparing to run.
It backed up registry 9 files
Message, This machine does not have the "Microsoft Windows recovery console" installed. Alternately, an existing installation of the recovery console may be present but requires updating. Without it, ComboFix shall not attempt the fixing of some serious infections.
Yes to download/install it.
Note: requires active internet connection
I'm in safe mode and have no internet connection
I clicked yes
Message, You do not appear to be connected to the internet. Kindly connect before clicking OK.
My Internet cable is connected, but I'm in safe mode, no internet.
I clicked OK
Message, Failed to download required files. Aborting
Shall continue scanning for malware
I clicked OK
It did the scan and produced the following log file

Booted back into windows
Got the Generic Host Process for Win32 Services windows
Info: Error signature
szAppName: svchost.exe, szAppVer: 5.1.2600.5512, szModNameL: unknown
szModVer: 0.0.0.0, offset: 001a61bb
Technical info:
C:\DOCUME~1\Char\LOCALS~1\Temp\WER3e0a.dir00\svchost.exe.mdmp
C:\DOCUME~1\Char\LOCALS~1\Temp\WER3e0a.dir00\appcompat.txt
I clicked close, not debug
Computer was hung as soon as i tried to do something, wouldnt let me do anything

Powered down, started up again into windows
Got the Generic Host Process for Win32 Services windows again
Same thing, computer was hung as soon as i tried to do something

Had to boot into safemode to copy the log file via flashdrive

------------------------------------------
ComboFix 10-09-25.02 - Char 09/25/2010 17:59:10.2.2 - x86 MINIMAL
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1776 [GMT -7:00]
Running from: c:\documents and settings\Char\Desktop\ComboFix.exe
FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((( Files Created from 2010-08-26 to 2010-09-26 )))))))))))))))))))))))))))))))
.

2010-09-24 17:23 . 2010-09-24 17:23 -------- d-----w- c:\program files\Lavasoft RegHance
2010-09-24 16:45 . 2007-10-10 05:02 3072 ----a-w- c:\windows\system32\drivers\vncmirror.sys
2010-09-24 16:45 . 2007-10-10 05:02 19968 ----a-w- c:\windows\system32\vncmirror.dll
2010-09-24 16:45 . 2010-09-24 16:45 -------- d-----w- c:\program files\RealVNC
2010-09-24 14:51 . 2010-09-24 14:51 -------- d-----w- c:\documents and settings\Char\Local Settings\Application Data\Safe mirror
2010-09-24 14:50 . 2010-09-24 14:54 -------- d-----w- c:\program files\Cobian Backup 10
2010-09-24 14:33 . 2010-09-24 14:33 -------- d-----w- c:\documents and settings\Char\Application Data\Radmin
2010-09-24 14:32 . 2010-09-24 14:32 -------- d-----w- c:\program files\Radmin Viewer 3
2010-09-24 14:32 . 2010-09-24 14:32 -------- d-----w- c:\documents and settings\Char\Local Settings\Application Data\Downloaded Installations
2010-09-24 11:40 . 2010-09-24 11:40 -------- d-----w- c:\program files\FolderSize
2010-09-23 20:39 . 2010-09-23 20:39 -------- d-----w- c:\documents and settings\Char\.vnc
2010-09-23 19:15 . 2010-09-23 19:15 -------- d-----w- c:\documents and settings\Char\Application Data\Malwarebytes
2010-09-23 19:01 . 2010-04-29 22:39 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-09-23 19:01 . 2010-09-23 19:01 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-09-23 19:01 . 2010-04-29 22:39 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-09-23 18:51 . 2010-09-23 20:22 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-09-25 19:42 . 2008-01-17 16:57 4212 ---ha-w- c:\windows\system32\zllictbl.dat
2010-09-23 18:14 . 2006-06-02 03:53 -------- d-----w- c:\program files\Google
2010-09-23 18:08 . 2010-02-24 04:05 -------- d-----w- c:\program files\Radmin
2010-09-15 10:20 . 2010-02-25 22:36 -------- d-----w- c:\program files\Microsoft Silverlight
2010-09-07 15:56 . 2006-05-15 13:01 -------- d-----w- c:\program files\Common Files\Java
2010-09-07 15:55 . 2006-05-15 13:01 -------- d-----w- c:\program files\Java
2010-08-17 13:17 . 2004-08-11 22:00 58880 ----a-w- c:\windows\system32\spoolsv.exe
2010-08-05 07:05 . 2010-08-05 07:05 503808 ----a-w- c:\documents and settings\Char\Application Data\Sun\Java\Deployment\SystemCache\6.0\4\7ec4bf04-1b42608a-n\msvcp71.dll
2010-08-05 07:05 . 2010-08-05 07:05 499712 ----a-w- c:\documents and settings\Char\Application Data\Sun\Java\Deployment\SystemCache\6.0\4\7ec4bf04-1b42608a-n\jmc.dll
2010-08-05 07:05 . 2010-08-05 07:05 348160 ----a-w- c:\documents and settings\Char\Application Data\Sun\Java\Deployment\SystemCache\6.0\4\7ec4bf04-1b42608a-n\msvcr71.dll
2010-08-05 07:05 . 2010-08-05 07:05 61440 ----a-w- c:\documents and settings\Char\Application Data\Sun\Java\Deployment\SystemCache\6.0\42\4488892a-401ca93c-n\decora-sse.dll
2010-08-05 07:05 . 2010-08-05 07:05 12800 ----a-w- c:\documents and settings\Char\Application Data\Sun\Java\Deployment\SystemCache\6.0\42\4488892a-401ca93c-n\decora-d3d.dll
2010-07-26 15:53 . 2004-08-11 22:11 295424 ----a-w- c:\windows\system32\termsrv.dll
2010-07-22 15:49 . 2004-08-11 22:00 590848 ----a-w- c:\windows\system32\rpcrt4.dll
2010-07-22 05:57 . 2009-04-16 08:54 5120 ----a-w- c:\windows\system32\xpsp4res.dll
2010-07-17 12:00 . 2010-06-08 16:35 423656 ----a-w- c:\windows\system32\deployJava1.dll
2010-06-30 12:31 . 2004-08-11 22:00 149504 ----a-w- c:\windows\system32\schannel.dll
2009-10-29 17:40 . 2006-06-13 21:26 88 --sh--r- c:\windows\system32\10F0B1009E.sys
2009-10-29 17:40 . 2006-06-13 21:26 3350 --sha-w- c:\windows\system32\KGyGaAvL.sys
.

------- Sigcheck -------

[-] 2010-07-26 . 56F4867BAE6FD78E5365A3A7AFA59C82 . 295424 . . [5.1.2600.5512] . . c:\windows\system32\termsrv.dll
[-] 2010-07-26 . 56F4867BAE6FD78E5365A3A7AFA59C82 . 295424 . . [5.1.2600.5512] . . c:\windows\system32\dllcache\termsrv.dll
[7] 2004-08-04 . B60C877D16D9C880B952FDA04ADF16E6 . 295424 . . [5.1.2600.2180] . . c:\windows\$NtServicePackUninstall$\termsrv.dll
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-10-15 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-10-15 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-10-15 114688]
"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2005-06-10 249856]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 81920]
"DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2005-09-08 122940]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]
"NeroFilterCheck"="c:\program files\Common Files\Ahead\Lib\NeroCheck.exe" [2007-03-01 153136]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2006-5-15 24576]
EPSON Status Monitor 3 Environment Check 2.lnk - c:\windows\system32\spool\drivers\w32x86\3\E_SRCV02.EXE [2006-8-11 131584]
Pervasive.SQL Workgroup Engine.lnk - c:\pvsw\Bin\W3DBSMGR.EXE [2006-6-5 106564]
Service Manager.lnk - c:\program files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe [2002-12-17 74308]

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\PVSW\\Bin\\W3DBSMGR.EXE"=

S2 CrystalEventServer;Crystal Event Server;c:\program files\Crystal Decisions\Enterprise 10\win32_x86\EventServer.exe [12/10/2003 3:09 AM 933952]
S2 CrystalMS;Crystal Management Server;c:\program files\Crystal Decisions\Enterprise 10\win32_x86\CrystalMS.exe [12/12/2003 2:24 AM 2564153]
S2 CrystalProgramServer;Crystal Program Job Server;c:\program files\Crystal Decisions\Enterprise 10\win32_x86\ProgramServer.exe [12/10/2003 3:11 AM 1040453]
S2 CrystalReportApplicationServer;Crystal Report Application Server;c:\program files\Common Files\Crystal Decisions\2.5\Bin\crystalras.exe [12/10/2003 3:16 AM 474697]
S2 r_server;Remote Administrator Service;c:\windows\system32\r_server.exe [7/28/2006 8:21 AM 708608]
S3 SNXPCARD;SNXPCARD;c:\windows\system32\drivers\snxpcard.sys [6/2/2006 11:53 AM 23040]
S3 SNXPPALX;SNXPPALX;c:\windows\system32\drivers\snxppalx.sys [6/2/2006 11:54 AM 76800]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
getPlusHelper REG_MULTI_SZ getPlusHelper
.
Contents of the 'Scheduled Tasks' folder

2010-09-25 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1921573364-4032201375-1769667057-1009Core.job
- c:\documents and settings\Char\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-11-24 18:59]

2010-09-25 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1921573364-4032201375-1769667057-1009UA.job
- c:\documents and settings\Char\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-11-24 18:59]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.thewebsource.ca/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mStart Page = hxxp://www.dell.ca/myway
uInternet Connection Wizard,ShellNext = iexplore
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
Trusted Zone: musicmatch.com\online
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-09-25 18:04
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{FD4BC876-70F7-BEE7-06E6-48942DDEDF81}\InProcServer32*]
"jandpfiicpbdoopnobkg"=hex:6a,61,61,6c,6b,67,6e,68,64,64,6b,6a,64,6f,68,6b,68,
6d,70,69,00,f7
"iandnfkoleajmbbbla"=hex:6b,61,65,6b,6c,62,64,70,6e,70,69,63,63,70,6c,6d,69,61,
64,68,6a,66,00,00
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(236)
c:\windows\system32\l3codeca.acm

- - - - - - - > 'explorer.exe'(1520)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\progra~1\MICROS~2\OFFICE11\MCPS.DLL
c:\program files\Microsoft Silverlight\xapauthenticodesip.dll
c:\program files\Microsoft Office\OFFICE11\msohev.dll
.
Completion time: 2010-09-25 18:07:01
ComboFix-quarantined-files.txt 2010-09-26 01:06
ComboFix2.txt 2010-09-26 00:46

Pre-Run: 227,424,727,040 bytes free
Post-Run: 227,408,764,928 bytes free

- - End Of File - - 2140EC06A85625CE682BC28823834BB2






#8 gringo_pr

gringo_pr

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Posted 25 September 2010 - 10:34 PM

Hello

ok I want you to run combofix again in safe mode, but this time I want you to select safe mode with networking and that should let combofix download what it needs.


gringo
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#9 szchris384

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Posted 26 September 2010 - 04:16 AM

Thanks again,

Booted into safe mode with network support
I can get on the internet ok
I ran the combofix program.
Digital rights question, I clicked Run.
Didn't do anything, combofix program didn't run

Renamed combofix.exe program to combofix2.exe
I ran the combofix2.exe program
Digital rights question, I clicked Run.
Program started this time
Asked if I would like to update the combofix program
Clicked Yes, it downloaded and restarted
Disclaimer of Warrany message, I clicked Yes
DOS box, Combofix is preparing to run
Backed up registry
Attempted to create a new System Restore point
Message, This machine does not have the "Microsoft Windows recovery console" installed. Alternately, an existing installation of the
recovery console may be present but requires updating. Without it, ComboFix shall not attempt the fixing of some serious infections.
Yes to download/install it.
Note: requires active internet connection
I'm currently in safe mode with network support
I clicked yes
Connected to http://download.microsoft.com 100%
Message, Please click Yes in the EULA dialog that follows
I clicked OK, then yes
Message, Congrats, On each restart........
I clicked Yes to continue scanning for malware
Message, Combofix has detected the presence of rootkit activity and needs to reboot the machine
I let it boot to Windows (full)
It continued to scan and finished with the following log

-------------------------------------------------------------

ComboFix 10-09-25.06 - Char 09/26/2010 2:02.3.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1571 [GMT -7:00]
Running from: c:\documents and settings\Char\Desktop\ComboFix2.exe
FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

Infected copy of c:\windows\system32\drivers\rdpcdd.sys was found and disinfected
Restored copy from - Kitty had a snack tongue.gif
.
((((((((((((((((((((((((( Files Created from 2010-08-26 to 2010-09-26 )))))))))))))))))))))))))))))))
.

2010-09-24 17:23 . 2010-09-24 17:23 -------- d-----w- c:\program files\Lavasoft RegHance
2010-09-24 16:45 . 2007-10-10 05:02 3072 ----a-w- c:\windows\system32\drivers\vncmirror.sys
2010-09-24 16:45 . 2007-10-10 05:02 19968 ----a-w- c:\windows\system32\vncmirror.dll
2010-09-24 16:45 . 2010-09-24 16:45 -------- d-----w- c:\program files\RealVNC
2010-09-24 14:51 . 2010-09-24 14:51 -------- d-----w- c:\documents and settings\Char\Local Settings\Application Data\Safe mirror
2010-09-24 14:50 . 2010-09-24 14:54 -------- d-----w- c:\program files\Cobian Backup 10
2010-09-24 14:33 . 2010-09-24 14:33 -------- d-----w- c:\documents and settings\Char\Application Data\Radmin
2010-09-24 14:32 . 2010-09-24 14:32 -------- d-----w- c:\program files\Radmin Viewer 3
2010-09-24 14:32 . 2010-09-24 14:32 -------- d-----w- c:\documents and settings\Char\Local Settings\Application Data\Downloaded Installations
2010-09-24 11:40 . 2010-09-24 11:40 -------- d-----w- c:\program files\FolderSize
2010-09-23 20:39 . 2010-09-23 20:39 -------- d-----w- c:\documents and settings\Char\.vnc
2010-09-23 19:15 . 2010-09-23 19:15 -------- d-----w- c:\documents and settings\Char\Application Data\Malwarebytes
2010-09-23 19:01 . 2010-04-29 22:39 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-09-23 19:01 . 2010-09-23 19:01 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-09-23 19:01 . 2010-04-29 22:39 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-09-23 18:51 . 2010-09-23 20:22 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-09-25 19:42 . 2008-01-17 16:57 4212 ---ha-w- c:\windows\system32\zllictbl.dat
2010-09-23 18:14 . 2006-06-02 03:53 -------- d-----w- c:\program files\Google
2010-09-23 18:08 . 2010-02-24 04:05 -------- d-----w- c:\program files\Radmin
2010-09-15 10:20 . 2010-02-25 22:36 -------- d-----w- c:\program files\Microsoft Silverlight
2010-09-07 15:56 . 2006-05-15 13:01 -------- d-----w- c:\program files\Common Files\Java
2010-09-07 15:55 . 2006-05-15 13:01 -------- d-----w- c:\program files\Java
2010-08-17 13:17 . 2004-08-11 22:00 58880 ----a-w- c:\windows\system32\spoolsv.exe
2010-08-05 07:05 . 2010-08-05 07:05 503808 ----a-w- c:\documents and settings\Char\Application Data\Sun\Java\Deployment\SystemCache\6.0\4\7ec4bf04-1b42608a-n\msvcp71.dll
2010-08-05 07:05 . 2010-08-05 07:05 499712 ----a-w- c:\documents and settings\Char\Application Data\Sun\Java\Deployment\SystemCache\6.0\4\7ec4bf04-1b42608a-n\jmc.dll
2010-08-05 07:05 . 2010-08-05 07:05 348160 ----a-w- c:\documents and settings\Char\Application Data\Sun\Java\Deployment\SystemCache\6.0\4\7ec4bf04-1b42608a-n\msvcr71.dll
2010-08-05 07:05 . 2010-08-05 07:05 61440 ----a-w- c:\documents and settings\Char\Application Data\Sun\Java\Deployment\SystemCache\6.0\42\4488892a-401ca93c-n\decora-sse.dll
2010-08-05 07:05 . 2010-08-05 07:05 12800 ----a-w- c:\documents and settings\Char\Application Data\Sun\Java\Deployment\SystemCache\6.0\42\4488892a-401ca93c-n\decora-d3d.dll
2010-07-26 15:53 . 2004-08-11 22:11 295424 ----a-w- c:\windows\system32\termsrv.dll
2010-07-22 15:49 . 2004-08-11 22:00 590848 ----a-w- c:\windows\system32\rpcrt4.dll
2010-07-22 05:57 . 2009-04-16 08:54 5120 ----a-w- c:\windows\system32\xpsp4res.dll
2010-07-17 12:00 . 2010-06-08 16:35 423656 ----a-w- c:\windows\system32\deployJava1.dll
2010-06-30 12:31 . 2004-08-11 22:00 149504 ----a-w- c:\windows\system32\schannel.dll
2009-10-29 17:40 . 2006-06-13 21:26 88 --sh--r- c:\windows\system32\10F0B1009E.sys
2009-10-29 17:40 . 2006-06-13 21:26 3350 --sha-w- c:\windows\system32\KGyGaAvL.sys
.

------- Sigcheck -------

[-] 2010-07-26 . 56F4867BAE6FD78E5365A3A7AFA59C82 . 295424 . . [5.1.2600.5512] . . c:\windows\system32\termsrv.dll
[-] 2010-07-26 . 56F4867BAE6FD78E5365A3A7AFA59C82 . 295424 . . [5.1.2600.5512] . . c:\windows\system32\dllcache\termsrv.dll
[7] 2004-08-04 . B60C877D16D9C880B952FDA04ADF16E6 . 295424 . . [5.1.2600.2180] . . c:\windows\$NtServicePackUninstall$\termsrv.dll
.
((((((((((((((((((((((((((((( SnapShot@2010-09-26_00.43.47 )))))))))))))))))))))))))))))))))))))))))
.
+ 2010-09-26 09:02 . 2010-09-26 09:02 16384 c:\windows\temp\Perflib_Perfdata_c8.dat
+ 2010-09-26 09:02 . 2010-09-26 09:02 16384 c:\windows\temp\Perflib_Perfdata_7fc.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-10-15 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-10-15 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-10-15 114688]
"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2005-06-10 249856]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 81920]
"DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2005-09-08 122940]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]
"NeroFilterCheck"="c:\program files\Common Files\Ahead\Lib\NeroCheck.exe" [2007-03-01 153136]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2006-5-15 24576]
EPSON Status Monitor 3 Environment Check 2.lnk - c:\windows\system32\spool\drivers\w32x86\3\E_SRCV02.EXE [2006-8-11 131584]
Pervasive.SQL Workgroup Engine.lnk - c:\pvsw\Bin\W3DBSMGR.EXE [2006-6-5 106564]
Service Manager.lnk - c:\program files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe [2002-12-17 74308]

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\PVSW\\Bin\\W3DBSMGR.EXE"=

R2 CrystalEventServer;Crystal Event Server;c:\program files\Crystal Decisions\Enterprise 10\win32_x86\EventServer.exe [12/10/2003 3:09 AM 933952]
R2 CrystalMS;Crystal Management Server;c:\program files\Crystal Decisions\Enterprise 10\win32_x86\CrystalMS.exe [12/12/2003 2:24 AM 2564153]
R2 CrystalProgramServer;Crystal Program Job Server;c:\program files\Crystal Decisions\Enterprise 10\win32_x86\ProgramServer.exe [12/10/2003 3:11 AM 1040453]
R2 CrystalReportApplicationServer;Crystal Report Application Server;c:\program files\Common Files\Crystal Decisions\2.5\Bin\crystalras.exe [12/10/2003 3:16 AM 474697]
R2 r_server;Remote Administrator Service;c:\windows\system32\r_server.exe [7/28/2006 8:21 AM 708608]
R3 SNXPCARD;SNXPCARD;c:\windows\system32\drivers\snxpcard.sys [6/2/2006 11:53 AM 23040]
R3 SNXPPALX;SNXPPALX;c:\windows\system32\drivers\snxppalx.sys [6/2/2006 11:54 AM 76800]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
getPlusHelper REG_MULTI_SZ getPlusHelper
.
Contents of the 'Scheduled Tasks' folder

2010-09-25 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1921573364-4032201375-1769667057-1009Core.job
- c:\documents and settings\Char\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-11-24 18:59]

2010-09-25 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1921573364-4032201375-1769667057-1009UA.job
- c:\documents and settings\Char\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-11-24 18:59]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.thewebsource.ca/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mStart Page = hxxp://www.dell.ca/myway
uInternet Connection Wizard,ShellNext = iexplore
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
Trusted Zone: musicmatch.com\online
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-09-26 02:07
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{FD4BC876-70F7-BEE7-06E6-48942DDEDF81}\InProcServer32*]
"jandpfiicpbdoopnobkg"=hex:6a,61,61,6c,6b,67,6e,68,64,64,6b,6a,64,6f,68,6b,68,
6d,70,69,00,f7
"iandnfkoleajmbbbla"=hex:6b,61,65,6b,6c,62,64,70,6e,70,69,63,63,70,6c,6d,69,61,
64,68,6a,66,00,00
.
Completion time: 2010-09-26 02:09:32
ComboFix-quarantined-files.txt 2010-09-26 09:09
ComboFix2.txt 2010-09-26 01:07
ComboFix3.txt 2010-09-26 00:46

Pre-Run: 227,384,320,000 bytes free
Post-Run: 227,372,613,632 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

- - End Of File - - DB718D93CC21528CF7D02171983F3D8D



#10 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 26 September 2010 - 04:28 AM

These logs are looking alot better. But we still have some work to do.n How is the computer doing now??

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs
    1. click on start
    2. then go to settings
    3. after that you need control panel
    4. look for the icon add/remove programs
    click on the following programs

    Adobe Reader 8.1.3
    MyWay Search Assistant
    Viewpoint Media Player


    and click on remove

Update Adobe Reader
    Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
      If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.


Clear your Java Cache
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
        Applications and Applets
        Trace and Log Files
    • Click OK on Delete Temporary Files Window
      Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
    • Click OK to leave the Temporary Files Window
    • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):
  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :
    I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis
  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"
    In your next post I need the following
    1. Log From MBAM
    2. report from Hijackthis
    3. let me know of any problems you may have had
    4. How is the computer doing now?

Gringo



I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#11 szchris384

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Posted 26 September 2010 - 05:18 AM

Thanks again

Things seem to be working normal again, no re-directing in google search results anymore

Here is the log From MBAM and Hijackthis
No problems getting the logs

------------------------------
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4697

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.11

9/26/2010 3:12:41 AM
mbam-log-2010-09-26 (03-12-41).txt

Scan type: Quick scan
Objects scanned: 149159
Time elapsed: 7 minute(s), 38 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

-----------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:13:37 AM, on 9/26/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17080)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\FolderSize\FolderSizeSvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL\Binn\sqlservr.exe
C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\pageserver.exe
C:\WINDOWS\system32\r_server.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\WebCompServer.exe
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\cacheserver.exe
C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\EventServer.exe
C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\inputfileserver.exe
C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\CrystalMS.exe
C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\outputfileserver.exe
C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\ProgramServer.exe
C:\Program Files\Common Files\Crystal Decisions\2.5\Bin\crystalras.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\JobServer.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\PVSW\Bin\W3DBSMGR.EXE
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.thewebsource.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.ca/myway
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Digital Line Detect.lnk = ?
O4 - Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Startup: Pervasive.SQL Workgroup Engine.lnk = C:\PVSW\Bin\W3DBSMGR.EXE
O4 - Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Pervasive.SQL Workgroup Engine.lnk = C:\PVSW\Bin\W3DBSMGR.EXE
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/...ro.cab56649.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} (get_atlcom Class) - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Crystal Cache Server (CacheServer) - Crystal Decisions - C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\cacheserver.exe
O23 - Service: Crystal Event Server (CrystalEventServer) - Crystal Decisions - C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\EventServer.exe
O23 - Service: Crystal Input File Repository Server (CrystalInputFileServer) - Crystal Decisions - C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\inputfileserver.exe
O23 - Service: Crystal Management Server (CrystalMS) - Crystal Decisions - C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\CrystalMS.exe
O23 - Service: Crystal Output File Repository Server (CrystalOutputFileServer) - Crystal Decisions - C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\outputfileserver.exe
O23 - Service: Crystal Program Job Server (CrystalProgramServer) - Crystal Decisions - C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\ProgramServer.exe
O23 - Service: Crystal Report Application Server (CrystalReportApplicationServer) - Crystal Decisions - C:\Program Files\Common Files\Crystal Decisions\2.5\Bin\crystalras.exe
O23 - Service: EpsonBidirectionalService - Unknown owner - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
O23 - Service: Folder Size (FolderSize) - Brio - C:\Program Files\FolderSize\FolderSizeSvc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Crystal Report Job Server (JobServer_Report) - Crystal Decisions - C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\JobServer.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: Crystal Page Server (pageserver) - Crystal Decisions - C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\pageserver.exe
O23 - Service: Remote Administrator Service (r_server) - Unknown owner - C:\WINDOWS\system32\r_server.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: Crystal Web Component Server (WebCompServer) - Crystal Decisions - C:\Program Files\Crystal Decisions\Enterprise 10\win32_x86\WebCompServer.exe
O23 - Service: VNC Server Version 4 (WinVNC4) - RealVNC Ltd. - C:\Program Files\RealVNC\VNC4\WinVNC4.exe

--
End of file - 9307 bytes


#12 gringo_pr

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Posted 26 September 2010 - 05:23 AM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):
      O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
      O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
      O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
      O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup
      O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
      O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

      NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brakets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
      Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo[/b]



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#13 szchris384

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Posted 26 September 2010 - 11:25 AM

Thanks again

I use both Remote Admin and RealVNC, so I know they are not viruses.
I just installed them on this computer after my wife started having problems so i could monitor and see what the computer was doing when i was away.
So I know they are not the reason she got the malware/viruses.
They will be removed when I am done cleaning her system out.

Here is the ESET log

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=7.00.6000.17080 (vista_gdr.100616-0452)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=93d3d68681aac34ca9bf40402939ad0a
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2010-09-26 11:41:08
# local_time=2010-09-26 04:41:08 (-0800, Pacific Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# compatibility_mode=9217 16776869 100 77 0 5572450 0 0
# scanned=78696
# found=9
# cleaned=0
# scan_time=3922
C:\Program Files\Radmin\radmin.exe Win32/RAdmin.22 application 00000000000000000000000000000000 I
C:\Program Files\Radmin\r_server.exe Win32/RAdmin.22 application 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\Documents and Settings\Char\nasc.exe.vir a variant of Win32/Merond.AC worm 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\WINDOWS\system32\Drivers\rdpcdd.sys.vir Win32/Olmarik.ZC trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1351\A0196893.exe a variant of Win32/Merond.AC worm 00000000000000000000000000000000 I
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1351\A0199174.sys Win32/Olmarik.ZC trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1353\A0199460.exe a variant of Win32/Injector.BBK trojan 00000000000000000000000000000000 I
C:\WINDOWS\system32\r_server.exe Win32/RAdmin.22 application 00000000000000000000000000000000 I
${Memory} Win32/RAdmin.22 application 00000000000000000000000000000000 I


#14 gringo_pr

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Posted 26 September 2010 - 01:32 PM

Hello

The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:
    To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK
    Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:
  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:clear system restore points:

This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • choose your root drive (normally C:)
  • after it calculates how much space you will save it will open up a new window
  • Select the More options tab at the top of the window
  • Choose the option to clean up system restore and OK it.
  • go back to the disk clean up tab
  • put a checkmark in all - except compress old files (leave this unchecked)
  • click Ok then click yes
This will remove all restore points except the new one you just created and clean unneeded files

:Make your Internet Explorer more secure:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.

:Make Firefox more secure:

:Turn On Automatic Updates:
    Turn On Automatic Updates
    1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
    2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

    If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

    or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

please read this great article by miekiemoes How to prevent Malware:

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here --><-- Don't worry every little bit helps.

Gringo



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#15 szchris384

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Posted 26 September 2010 - 11:50 PM

Thanks again for all the help.
Looks like everything is normal again.
Only time will tell when the wife gets on the computer tomorrow.

Chris




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