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Laptop not working


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28 replies to this topic

#16 Marc1

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Posted 01 October 2010 - 01:55 PM

How do I do that?

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#17 cryptodan

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Posted 01 October 2010 - 01:59 PM

Look on the bottom for any covers.

#18 Marc1

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Posted 04 October 2010 - 12:48 PM

Ok thanks, will do.

I'll let you know how I get on.

#19 cat33

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Posted 04 October 2010 - 01:11 PM

I have never had a laptop or a wireless connection. I was wondering if your internet provider has some sort of wireless update you can download. Or does the wireless thing(I don't know much about wireless, LOL) have some sort of update you need to download.

I know there have been a couple of times my internet went down because my modem from the internet provider wanted me to download and install an update. I called my internet provider and that's how I found out what it was the first time it happened.

#20 Gabrial

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Posted 04 October 2010 - 07:23 PM

I'd start a thread in the hardware forum for that kind of question.

#21 MrBruce1959

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Posted 04 October 2010 - 09:18 PM

I'd start a thread in the hardware forum for that kind of question.

No need to start a new thread topic was moved to INTERNAL HARDWARE already.

Here are a few things to try out here to help us diagnose your NIC problem.

First go to your command prompt and type the following text where the cursor rests and is blinking. IPCONFIG /ALL Please notice there IS a space between the G and the forward slash.

Please post back what text you see.

Another command is typing the following into the command window NETSTAT

This command above lists all the connections from your computers NIC to the Internet.

If you can provide that information as well that would be great.

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#22 Marc1

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Posted 06 October 2010 - 03:07 PM

Thank you, I'll give it a try now.

#23 Marc1

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Posted 06 October 2010 - 03:11 PM

Hi,

I've copied in the Command Promt for the IPCONFIG as you requsted.


Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Kris>IPCONFIG /ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : maria
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Ethernet adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Atheros Wireless Network Adapter
Physical Address. . . . . . . . . : 00-11-F5-A5-5A-6D

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet Adapter
Physical Address. . . . . . . . . : 00-40-D0-82-8C-44
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

I've not copied in the rest of my stuff such as IP address etc, do you require this info also?


Thanks Bruce.



Marc

Edited by Marc1, 06 October 2010 - 03:25 PM.


#24 Marc1

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Posted 06 October 2010 - 03:28 PM

Here's the other one for NETSTAT.

Thanks.


Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Kris>NETSTAT

Active Connections

Proto Local Address Foreign Address State
TCP maria:1039 localhost:27015 ESTABLISHED
TCP maria:1378 localhost:12080 ESTABLISHED
TCP maria:1380 localhost:12080 ESTABLISHED
TCP maria:12080 localhost:1378 ESTABLISHED
TCP maria:12080 localhost:1380 ESTABLISHED
TCP maria:27015 localhost:1039 ESTABLISHED
TCP maria:1381 wy-in-f102.1e100.net:http ESTABLISHED
TCP maria:1383 www.bleepingcomputer.com:http CLOSE_WAIT

C:\Documents and Settings\Kris>

#25 cryptodan

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Posted 06 October 2010 - 03:38 PM

Yes i need the entire thing hiding stuff only prevents us from helping you out.

#26 Marc1

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Posted 06 October 2010 - 05:01 PM

Cool,


Here's the thing in full.

Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Kris>IPCONFIG /ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : maria
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Ethernet adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Atheros Wireless Network Adapter
Physical Address. . . . . . . . . : 00-11-F5-A5-5A-6D

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet Adapter
Physical Address. . . . . . . . . : 00-40-D0-82-8C-44
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.65
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DNS Servers . . . . . . . . . . . : 192.168.1.254
Lease Obtained. . . . . . . . . . : 06 October 2010 20:56:09
Lease Expires . . . . . . . . . . : 07 October 2010 20:56:09

C:\Documents and Settings\Kris>

#27 cryptodan

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Posted 06 October 2010 - 05:07 PM

Can you now do this:

"ping 192.168.1.254 >> c:\ping.txt"

Without the quotes then paste the results here.

#28 Marc1

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Posted 07 October 2010 - 12:39 PM

Can you now do this:

"ping 192.168.1.254 >> c:\ping.txt"

Without the quotes then paste the results here.



Hi,


It's not bringing anything up whatsoever when I enter that command prompt. All its saying is C:\Document and Settings\Kris>


Thanks.

#29 cryptodan

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Posted 07 October 2010 - 01:02 PM

It got saved to a file located on your c:\ called ping.txt. Open it up with notepad and copy and paste the contents here.




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