For some time now AVG (version 9.0) has been detecting and removing viruses, but I more recently my laptop has acquired the above Trojan Horse. AVG detects it but I am unable to remove it as it says the infected files are inaccessible. The main Problems we have been having are being re-directed to other sites when trying to go to results of Google searches and also new windows being launched to random websites when already online. However, I believe that other symptoms now include being unable to view Adobe Acrobat files and images not being displayed (e.g. adverts).
I have run Malwarebytes Antimalware and Trend Micro's Housecall but neither picked up the Trojan Horse let alone were able to remove it. I have a HijackThis file if this would be useful to you.
I would appreciate any help you are able to give me as I feel the Trojan Horse is eating away at my laptop and I need to act before it is too late. Many thanks in advance.
Edited by Pandy, 23 September 2010 - 04:13 PM.
Moved from malware removal logs as no logs are included and prep guide not followed ~Pandy