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Vista Home Premium 32 bit Black Screen


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#1 Direbane

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Posted 23 September 2010 - 02:39 PM

I work for a shop and needed someone elses point of view on a situation i have.

1 laptop , 1 desktop. Same problem

laptop: will load to the log in screen . load the desktop then after a few mins crash to a black screen then i need to hard power it down to get it to boot back up. once is recovers i get a windows error report that says

Bluescreen
Os version:60.600.2.0.0.768.3
Local ID: 1033

I've tried system restore to no luck , PC works solid in safe mode. removed nortons. I could not locate anything in the event logs other then some network services erroring out. I have the Hard Drive doing a chkdsk via another pc atm in a drive tray.

Desktop : Fresh install of windows . Auto loads to the desktop Does the exact same thing . Screen will go black then it either needs to be power cycled or it may reboot on its on. When it boots back up i get the exact same error message

Bluescreen
Os version:60.600.2.0.0.768.3
Local ID: 1033

The desktops hard drive makes a lot of grinding noise like the platter is scrapping agains the drive wall. i'm in the process with it booting off a OEM vista disk to run a check disk on it as well.

I dont believe both of these PC's are having hard drive issues but i'm unsure atm as i wait for the disk checks to get done.
The laptop works great in safe mode , havent tried the desktop yet.
Not sure if they both have some boot loader virus or not. I havent run combofix,hijack,malwarebytes or spybot yet on the laptop.


Any thought or insight would be greatly appreicated! :huh:

EDIT* Both check disks didnt find anything out of the norm.

Laptop chkdsk:
Checking file system on E:
Cleaning up minor inconsistencies on the drive.
Cleaning up 44 unused index entries from index $SII of file 0x9.
Cleaning up 44 unused index entries from index $SDH of file 0x9.
Cleaning up 44 unused security descriptors.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
Free space verification is complete.
The upcase file content is incorrect.
Correcting errors in the uppercase file.
Windows has made corrections to the file system.

104960645 KB total disk space.
31432736 KB in 172802 files.
100344 KB in 29461 indexes.
0 KB in bad sectors.
272717 KB in use by the system.
4096 KB occupied by the log file.
73154848 KB available on disk.

4096 bytes in each allocation unit.
26240161 total allocation units on disk.
18288712 allocation units available on disk.

Edited by Direbane, 23 September 2010 - 03:04 PM.


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#2 cryptodan

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Posted 23 September 2010 - 03:04 PM

Sounds to me like a driver problem or overheating.

#3 Direbane

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Posted 23 September 2010 - 03:06 PM

Thats a possibilty , the laptop was fairly warm. i'll try running hardware monitor on them both.
Thanks!

#4 cryptodan

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Posted 23 September 2010 - 03:07 PM

Also try cleaning them out with a can of air.

#5 Direbane

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Posted 23 September 2010 - 03:49 PM

The check disk i ran on the desktop seems to have either fixed it or calmed the issue down. havent had any problems on 4 reboots. loading drivers and vista updates atm.

The laptop

after i propped up the unit by an inch on the 4 corners i was able to get hardware monitor to run. Appears you are right.

this is the current temps which i believe are a little excessive but the unit it atleast functioning

Hardware monitor
-----------------------------------------------------

ACPI hardware monitor

Temperature sensor 0 51C (123F) [0xCAA] (THRM)

Dump hardware monitor



Hardware monitor
-----------------------------------------------------

AMD Turion 64 X2 Mobile TL-60 hardware monitor

Temperature sensor 0 51C (123F) [0x18F] (Core #0)
Temperature sensor 1 59C (138F) [0x1B1] (Core #1)

Dump hardware monitor



Hardware monitor
-----------------------------------------------------

GeForce 7150M / nForce 630M hardware monitor

Temperature sensor 0 60C (139F) [0x3C] (GPU Core)

Dump hardware monitor



Hardware monitor
-----------------------------------------------------

WDC WD1200BEVS-60UST0 hardware monitor

Temperature sensor 0 44C (111F) [0x2C] (HDD)

Dump hardware monitor



Thanks again dan for the suggestion. Greatly appriecated! you guys can close this topic as solved

Edited by Direbane, 23 September 2010 - 03:50 PM.





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