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Google Redirecting virus


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8 replies to this topic

#1 Greatmonkey1

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Posted 23 September 2010 - 12:39 PM

Hi, I'm experiencing a virus that redirects me to random advertisement websites whenever I click a link in google. I am now on a different computer, and noticed you've helped people with this problem before so I was wondering if you guys could also help me.

I noticed there being some kind of log involved but am unsure how to get that, so I think thats the first piece of advice I need before being able to provide you all with the correct information.


Thank you in advance,
~Greatmonkey1

Edited by hamluis, 23 September 2010 - 12:44 PM.
Moved from XP forum to Am I Infected ~ Hamluis.


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#2 bigjam2010

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Posted 23 September 2010 - 01:09 PM

I am no expert but I had the same issue as you, I looked at http://www.bleepingcomputer.com/forums/topic349041.html and from there found the kaspersky removal tool link. downloaded and ran the tool as directed by the site. It found 1 infection, after cleaning it and a system reboot my system is now ok.

#3 boopme

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Posted 23 September 2010 - 02:00 PM

That tool should be helpful.
A log file should be created on your C: drive named "TDSSKiller.txt" please copy and paste the contents in your next reply.


Next run MBAM (MalwareBytes):

Please download,Free Version, Malwarebytes Anti-Malware (v1.46) and save it to your desktop.
Before you save it rename it to say zztoy.exe


alternate download link 1
alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
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#4 Greatmonkey1

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Posted 23 September 2010 - 04:53 PM

The quick scan has been completed and the computer has been rebooted but the problem remains.... What shall I do now?

#5 Greatmonkey1

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Posted 23 September 2010 - 05:26 PM

Now attempting the full scan

#6 Greatmonkey1

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Posted 23 September 2010 - 06:23 PM

Both tdsskiller and malwarebytes (quickscan) have found somthing and that is gone now. But the problem is still occurring (stopped the full scant o start tdss).

What would you think is best for me to do now

#7 boopme

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Posted 23 September 2010 - 07:26 PM

Hi, I do not know your operating system or browser(s) you use as there is no log.

Let's run an online scan.


ESET
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the ESET Online Scanner button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Export to text file... to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Eset Smart Installer icon on your desktop.
  • Check the "YES, I accept the Terms of Use"
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push "List of found threats"
  • Push "Export to text file", and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the "<<Back" button.
  • Push Finish
In your next reply, please include the following:
  • Eset Scan Log


NOTE: In some instances if no malware is found there will be no log produced.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 Greatmonkey1

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Posted 27 September 2010 - 11:27 AM

Sorry for the wait, was away for the weekend

after 12% of ESET scanning the whole computer froze..... Going to try again in a bit but there seem to be a lot of new problems too so for now I'll see. maybe I can fix something with schools laptop service (as the school provided the laptop). I'll report back if the scan does work with the log included.

#9 boopme

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Posted 27 September 2010 - 11:26 PM

OK, yes the school may have Apps in place that won't allow certain proceedures.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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